Computer software for business

After choosing the right software for your business, the next step is to integrate it into your systems. This means installing the software, maintaining it regularly, and having support available when you need it. Proper integration is essential to getting the most out of your new software.

Types of software installation

In the past, most software was sold on CDs or DVDs. Now, many programs are available to buy and download online, making installation straightforward.

You can install software on individual computers or on network servers - this is common when multiple employees need access to the same software. For businesses with more than ten desktop PCs, it is often best to use a common software setup. This simplifies updates and ensures proper licensing.

You may need to activate certain types of software after installation, usually online or by phone. If you change your computer's hardware, you might need to reactivate the software.

If you prefer not to install software locally, consider using software as a service solutions which allow you to access applications over the internet.

Software upgrades

Regular software upgrades are essential for maintaining performance and security. You may need upgrades for several reasons:

• new features or improved functionality
• compatibility with newer programs
• security 'fixes' or 'patches' to address 'bugs' and enhance security measures

Most upgrades can be accessed online. It is important to install them to protect your systems from new security threats. If you're using cloud-based software, your service provider will handle upgrades for you. Read about other advantages of cloud computing.

Software support

An important factor in choosing software is the availability of technical support. When assessing support, consider:

• Location - Time zone differences may affect when support is available. Some providers offer online, email, or real-time messaging support.
• Cost - You may receive free technical support for a limited time after installation, but ongoing support often incurs charges. Check the cost carefully, especially if the support is delivered through long distance or premium-rate phone lines.
• Response times - If your business depends on software, fixing problems quickly may be vital. Always read the small print of your maintenance contract.

Be aware that some suppliers may stop supporting older software versions, making it difficult to keep your systems secure. Shop around for the best deal, but make sure the supplier can deliver on their promises. Find more tips on choosing and managing your IT supplier.