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Returns and the law
How to deal with requests for refunds and returns , what your legal obligations are to offer or refuse a return and consumer’s rights when goods are faulty.
What is a warranty?
How warranties work and what you must do if you offer one.
Extended warranties for domestic electrical goods
Your responsibilities if you provide extended warranties on domestic electrical goods, including the information you must supply to customers on price and statutory rights.
What is a guarantee?
How guarantees work and what you must do to honour them to your customers, including how the Consumer Rights Act applies in relation to guarantees.
Innovate UK Transformative Technologies
Apply for a share of up to £20 million for affordable, adoptable and investable innovations in transformative technologies.
Returns and refunds, warranties and complaints
Customers' legal rights to return goods, receive refunds for goods, complain about unsatisfactory goods and make claims under guarantees and warranties.
Niche tourism markets in Northern Ireland
The range of new and emerging niche tourism opportunities in Northern Ireland, such as food tourism and golf tourism.
Package travel regulations
What is a 'package' holiday, and what are your legal obligations if you provide one to your guests surrounding the marketing, booking and delivery of the package
Niche tourism opportunities
A look at the niche tourist markets in Northern Ireland such as screen, sustainable cultural and activity based tourism, and their potential for local providers.
New VAT penalties and interest payments
HM Revenue and Customs is reminding VAT-registered businesses to file their returns and pay on time, ahead of new penalties being applied.
SBRI: Medicines and dementia - phase 1
New private tenancies laws will affect landlords from April 2023
Landlords should be aware that new laws governing private tenancies in Northern Ireland will come into effect from 1 April 2023.
Cultural and heritage tourism
Niche tourism markets such as screen, music and literary tourism provide opportunities for Northern Ireland businesses.
Activities and nature-based tourism
The niche market of activity and nature tourism is growing in Northern Ireland. It includes hiking, cycling, climbing, birdwatching, walking and canoeing.
Creating tourism experiences
Use Tourism NI's Creating Experiences Toolkit to develop your tourism product and create authentic experiences for your visitors.
Craft tourism
Northern Ireland’s traditional crafts and artisan produce presents a unique tourism opportunity – crafts are part of visitor’s cultural tourism experience.
Business tourism
Business tourism opportunities for tourism providers in Northern Ireland, including the growing incentive travel market.
Golf tourism
The golf tourism market in Northern Ireland and how clubs and other businesses can take advantage of opportunities.
Food tourism
The value of the food tourism market and resources to help your business take advantage of the opportunities.
Sustainable tourism
How to take a sustainable approach to tourism and green accreditation and future trends in the sector to take advantage of the growing trend of sustainable tourism.