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Customer focused performance measurement
How to gather and manage information to help your business attract, retain and sell to customers
Competitor analysis
Performance metrics you can use to analyse your competitors, and how to use this information to inform your business decisions
Is my business ready to grow?
Common reasons why you may want to grow your business and how to tell if you're ready to expand.
Paying business rates
Payment options available for you to pay your business rates bill, what you should do if you can't pay your bill, and what will happen if you don't.
Help available for business rates
Information on various rate relief and support schemes for businesses.
Marketing your product or service overseas
Ideas for how to market your product or service overseas.
Assess export market opportunities
Researching and adapting to customer requirements and the business environment in overseas markets
Selling and distribution in overseas markets
Look at different ways of selling and distributing overseas.
Transport considerations when exporting
The transport options that are available to exporters and their insurance requirements.
Working effectively with different cultures
How to approach other cultures respectfully and effectively.
Ten key steps to successful exporting
Tips for how to improve your chances of exporting successfully
Choosing the right export markets
Focusing on export market opportunities that suit your strengths.
Manage export contracts and logistics
Understanding export contracts, delivery and payments.
Plan your export market entry strategy
Choosing the right distribution channels and ways of promoting your product in overseas markets.
Fire safety and building work
Taking into account building regulations requirements for fire safety when building, extending or materially altering your business premises.
Financial risk
Understand the main types of financial risks to your business and find ways to mitigate and reduce them
Grow your business successfully
How to identify and overcome the challenges and the pitfalls that you may encounter while growing your business
Manage the risks of exporting
Learn how you can identify and manage export risks.
Getting paid when exporting
Guidance on reducing risks associated with receiving payments from selling goods or services internationally.
Export licences and certificates
Licences, certificates and special rules for taking goods out of the UK