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Exemptions from consumer contracts rules
Types of consumer contracts which are exempted from the new Consumer Contracts Regulations including gambling, construction, property and package travel.
Exemptions from the right to cancel consumer contracts
When consumers do not have a right to cancel during a 14 day cooling-off period – eg bespoke or perishable goods.
Consumer contracts delivery and risk
Your responsibilities when delivering goods to consumers and how risk is determined and when customers have a right to treat a contract as ended.
Consumer contracts additional charges
Consumer contract rules to protect consumers from automatically paying for additional services and goods, and costly telephone helpline charges.
The law on commercial agents
Understand how you must treat your commercial agent under the Commercial Agents Regulations 1993 including the legal protection they may be entitled to.
Prevent product safety problems
How to put processes in place at every stage to prioritise product safety.
Product safety liability and insurance
The law relating to product safety liability and why taking out product liability insurance is a good idea.
Social media
How to use social media to benefit your business through strategic planning and best practise
Tender for contracts
Guidance on preparing for tenders and the tender process, including public sector contracts in Northern Ireland, Great Britain, Ireland and Europe
Market strategy and planning
How to develop a marketing strategy and write a marketing plan
Market research
How to conduct your market research and competitor research
Product safety advice and enforcement
How product safety is enforced locally and role of your local council’s Environmental Health Department.
Price lists, estimates, quotations and tenders
Find out how to present prices to your customers, including how to draw up price lists, estimates and quotations and prices for tenders.
Home business work equipment and workstation setup
Take steps to ensure your home workplace is safe and secure and your output and sensitive data are fully protected.
Running a business from home: checklist
What you should consider before setting up a workplace in your home.
Create a separate work area in your home
Allocate a separate part of your house as your workplace if possible, so you can keep home and work apart.
Health and safety risk assessment for home businesses
Identify possible risks in your home including fire, noise, hazardous substances, and electrical appliance safety.
Tax considerations of working from home
The tax implications of working from home including VAT, Capital Gains Tax, and business rates.
Building regulations and planning permission for home businesses
Building regulation, planning permission, and business rates considerations when running a business from your home.
Alterations to rental properties
Issues to consider before you alter your rented business premises, such as planning permission, asbestos, and liability.