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Developing supplier relationships
Best practices to help you manage supplier quality and performance, create strong service level agreements, and end supplier relationships.
Tenancy Deposit Scheme
Landlords are required to protect the tenant's deposit in a scheme.
Domestic rental property: landlord and tenant responsibilities
Advice for landlords and tenants on the rules for renting out private properties.
Choosing business property
Key issues to consider when choosing the right commercial property for your business needs.
Business property specification
Preparing a specification that sets out what you want when starting a search for commercial premises.
Six tips for choosing the right business property
Six tips to help you find a suitable commercial property to buy or rent for your business.
Legal considerations when choosing business property
Key legal obligations and restrictions to consider when choosing commercial premises.
Choose the right location for your business premises
Identify the advantages and disadvantages when deciding on a suitable location for your commercial property.
Search for commercial property
Specifying what you want when searching for business premises and where you can search for suitable commercial property.
Gas safety in rented business property
Division of responsibilities between landlords and tenants for gas safety checks and maintenance.
Commercial rental property: landlord and tenant responsibilities
Responsibility for health and safety and maintenance duties in business properties.
Deciding on the right premises for your business (video)
Short video outlines key factors to consider when deciding on suitable business premises.
Develop an effective sales team
Assessing the need to take on sales staff and how to find the most effective salespeople and motivate them to perform.
Measure the performance of your salespeople
Measuring your salespeople's effectiveness with conversion rates and market conditions.
Manage your sales team
Manage and motivate your salespeople with sales-activity reports and customer feedback.
Setting sales targets
Setting targets for your sales team for new sales, renewals and converting lapsed customers.
Setting sales activity targets
Sales activity targets including phone contacts, meetings, lead generation and managing prospects.
How to manage your brand
The ways you can communicate your brand and get your brand message across including storytelling and credibility.
Key elements of a successful brand strategy
How a brand is created and communicated through the vision, values and personality of your business including the four elements of a successful branding project.
Business benefits of branding
How branding can add value to your business and build relationships with your customers by creating a reputation that sets you apart from competitors.