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Pay outstanding charges on goods imported by post
How to pay charges on goods imported by post and appealing against Customs decisions.
Receiving items from abroad
The rules about receiving goods from abroad.
Grow your business
Browse our key guidance to help you find growth funding in Northern Ireland, and learn how you can scale up your business and grow
Social media
How to use social media to benefit your business through strategic planning and best practise
Tender for contracts
Guidance on preparing for tenders and the tender process, including public sector contracts in Northern Ireland, Great Britain, Ireland and Europe
Market strategy and planning
How to develop a marketing strategy and write a marketing plan
Market research
How to conduct your market research and competitor research
Product safety advice and enforcement
How product safety is enforced locally and role of your local council’s Environmental Health Department.
Support attestations: get reimbursed to move goods from Great Britain to Northern Ireland
How to apply to be reimbursed for the cost of getting a support attestation to move agri-food goods from Great Britain to Northern Ireland
Report a UK Internal Market issue
Report issues you have faced when buying or selling goods or services between different parts of the UK.
Claiming tariff quotas to reduce import duties
Tariff quotas let you import a certain amount of specific goods at a lower rate of duty. Most tariff quotas operate on a first come first serve basis
Using the New Computerised Transit System (NCTS) to move goods
Understanding the New Computerised Transit System and how to use it in your business
Price lists, estimates, quotations and tenders
Find out how to present prices to your customers, including how to draw up price lists, estimates and quotations and prices for tenders.
Set objectives for contract negotiation
How to define goals and objectives for supplier negotiations, and determine your bargaining range ahead of the negotiations.
Prepare for contract negotiation
How to prepare for successful supplier contract negotiations.
Negotiating supplier contracts
Best practice tips and strategies to help you prepare for and conduct successful supplier contract negotiations.
The challenges of sourcing overseas
Understand the challenges of sourcing overseas, such as varying trade restrictions, language, cultural and legal differences, and business practices.
How to find an overseas supplier
Carry out due diligence to research suitable countries and individual overseas suppliers before agreeing a deal.
How to choose an overseas supplier
Price, quality and reliability are critical factors when choosing a supplier overseas.
Advantages of sourcing overseas
Understand the benefits of sourcing your products and materials overseas, and the issues that can arise when purchasing internationally.