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Selling overseas
Preparing to export. Exporting - an overview. Entering overseas markets. Intellectual property protection overseas. Ethical trading. Manage the risks of exporting. CE marking.
Selling online
Accepting online payments. Create an online shop. Search engine optimisation. Pay per click advertising. Distance selling and online trading. Fulfilling online orders. Planning for e-commerce.
Managing the welfare of people
Protecting your employees from risks and looking after their health and safety needs
Construction efficiency and environmental standards
Guides to help construction businesses improve their environmental performance and reputation
Construction
Support and guidance for the construction industry in Northern Ireland
Employment in your construction business
Guides to help constructions businesses understand their obligations and duty of care to employees
Sales and marketing - find a case study
Examples of businesses in Northern Ireland who have overcome sales and marketing challenges
What is a cartel?
An overview of how a cartel is defined by law and the penalties you and your business could face if it trades in one
Competition law
Understand how the Competition Act 1998 and the Enterprise Act 2002 affect your business
Price-fixing and other anti-competitive agreements
The law relating to price fixing and other agreements between businesses to restrict competition
Managing risks from diseases and infections in the workplace
Introducing policies and procedures to reduce incidences of disease and infections at work to protect your employees, clients and any other visitors
Optimising content for mobile devices
How to make sure your mobile website is accessible and easy to use
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Who is involved in an e-commerce project?
An overview of the range of interested parties involved in an e-commerce project including marketing and IT and external suppliers
Avoid health and safety hazards in care service premises
Minimising workplace hazards and making your equipment and premises as user-friendly as possible in a business that provides care services, eg a care home
Train employees to use computers safely
Train employees in safe computer use including correct posture, technique and breaks and also ensure homeworkers work safely and are insured and are trained
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Corporate manslaughter prosecutions and penalties
Who is responsible for investigating corporate manslaughter offences and the penalties that may follow prosecution such as unlimited fine or remedial order
What is corporate manslaughter?
What corporate manslaughter is and when your business can be prosecuted for this offence, involving a gross breach of duty of care by senior management
How to consult with your workers on health and safety
Practical ideas and hints on how to consult with your workers on health and safety and how different approaches will work in different work environments