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Create a successful family-business constitution
Using a written document to state principles and serve as a practical guide for conflict management and prevention
Key things to consider when setting up a family business
Common challenges when starting a family business such as allocating shares, job roles and ensuring good communication.
Develop a remuneration strategy for your family business
How to apply fair, consistent and open principles when devising a remuneration strategy in a family business.
Advice and support for family-run businesses
Details of dedicated advice and support organisations for starting up and running your family businesses.
Advantages and disadvantages of family businesses
Some of the advantages and disadvantages which you can typically encounter when running a family business.
Effective communication in family businesses
How to prevent misunderstanding and conflict arising by providing feedback mechanisms and involving advisers.
Five ways to manage your client-agency relationship
Five steps to manage the relationship with your advertising agency including maintaining regular contact and setting confidentiality agreements.
Hiring an advertising agency or an in-house employee
Understanding the differences between hiring an advertising agency or an in-house employee to deliver on your marketing outputs.
Negotiate a contract with an advertising agency
What to include in your advertising agency contract: including contract length, campaign details objectives and payment terms.
Checklist: choosing an advertising agency
Help your business find the best advertising agencies by checking memberships, specialisations, past campaigns and client history.
Setting an advertising budget
How to set the right budget for your advertising campaign, and how to measure its effectiveness as a part of your overall marketing spend.
Choosing a PPC agency
When to use a pay-per-click agency and how to find one including a list of the qualities and skills a good agency should have.
Start a social enterprise
What is a social enterprise, how is it different from a traditional business model, and how can you set one up?
How to classify business expenses
How to categorise and claim expenses costs as allowable expenses or capital allowances to get the most tax benefits.
Lisburn and Castlereagh business support
How to make a success of doing business in the Lisburn and Castlereagh City Council area
Work with an advertising agency
How to choose, manage and get the best strategic, sales, and campaign support from the right advertising agency for your business.
Choose an advertising agency
Choose an advertising agency that suits your business and that will help you achieve your goals.
Choose the right structure for your social enterprise
The various types of social enterprise and how you can set one up, with links to forms and further information
Winning new business top tips
Top tips for winning new business in Northern Ireland, from preparing your business for new opportunities to winning new business abroad.
Manage your customer service
Use customer contact, feedback, customer research, dealing properly with complaints and loyalty schemes to retain customers and increase your sales.