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Exemptions from the right to cancel consumer contracts
When consumers do not have a right to cancel during a 14 day cooling-off period – eg bespoke or perishable goods.
Consumer contracts delivery and risk
Your responsibilities when delivering goods to consumers and how risk is determined and when customers have a right to treat a contract as ended.
Consumer contracts additional charges
Consumer contract rules to protect consumers from automatically paying for additional services and goods, and costly telephone helpline charges.
The law on commercial agents
Understand how you must treat your commercial agent under the Commercial Agents Regulations 1993 including the legal protection they may be entitled to.
Placing manufactured goods on the Northern Ireland market
Find out the EU rules relating to the placing on the market of manufactured goods.
Prevent product safety problems
How to put processes in place at every stage to prioritise product safety.
Demonstrating product safety compliance
Rules for demonstrating compliance with product safety law, including record keeping and reporting.
Product safety corrective action, recalls and incidents
Your legal duty for ensuring products are safe and actions you must take when there are problems.
Product safety liability and insurance
The law relating to product safety liability and why taking out product liability insurance is a good idea.
Name your business
Guides on how to choose a name for your startup business and the rules you need to follow depending on your choice
Social media
How to use social media to benefit your business through strategic planning and best practise
Tender for contracts
Guidance on preparing for tenders and the tender process, including public sector contracts in Northern Ireland, Great Britain, Ireland and Europe
Market strategy and planning
How to develop a marketing strategy and write a marketing plan
Market research
How to conduct your market research and competitor research
Product safety advice and enforcement
How product safety is enforced locally and role of your local council’s Environmental Health Department.
Price lists, estimates, quotations and tenders
Find out how to present prices to your customers, including how to draw up price lists, estimates and quotations and prices for tenders.
Best practice when playing gigs
Simple tips on how to prepare for your gigs and play memorable live shows.
How to promote your gig
There are many ways to advertise your gig – from traditional leaflets and posters, to social media promotion and email marketing.
Negotiate a gig deal
Find out what type of gig deals are there, how payments work in the gig business and how to negotiate booking arrangements.
How to pitch your music
Follow these simple steps to pitch your music to venues and to gig promoters.