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Deciding whether to take your debt claim to court
Alternatives to court action to recover payment from customers, and checking whether they can afford to pay you.
Choosing the right legal route for your debt claim
Differences between the small claims track and the high court.
What happens if your debt claim is contested
The procedures if a defence is entered and the case proceeds to a court hearing or trial.
Using solicitors and debt recovery agents
In certain cases when collecting money owed to you it may be sensible to seek professional help.
Recovering interest on unpaid debts
The types of interest you can charge on unpaid debts and whether you are entitled to claim them back in court.
Issuing your debt claim
The forms and evidence you will need to issue a claim for payment.
Universal Credit
Employer guidance on Universal Credit - a payment for working-age people who are on a low income or are out of work.
Measure performance and set targets
Discover key performance metrics, essential tools, and target-setting strategies to help your business grow.
Advantages of reviewing business progress and target-setting
Understand how to use business performance reviews to set targets and develop a growth strategy for your business.
Tips for creating an LGBTQIA+ inclusive workplace
Practical steps to help employers make lesbian, gay, bisexual, transgender, queer, intersex and/or asexual (LGBTQIA+) staff feel included and respected in the workplace.
What is sexual orientation discrimination in the workplace?
How to identify different types of workplace sexual orientation discrimination and some examples of these.
LGBT staff: employer legal duties
The legal responsibilities to ensure that employers do not discriminate against lesbian, gay, bisexual, and trans staff.
Supporting trans staff
How employers can support trans employees by ensuring the unique challenges they face are minimised.
Employing and supporting LGBTQIA+ workers
How employers can develop an inclusive workplace environment and support lesbian, gay, bisexual, transgender, queer, intersex and/or asexual (LGBTQIA+) staff.
Advantages of employing and retaining older workers
Key benefits that employing and retaining older workers can bring to businesses.
Deciding which key performance indicators to measure
How to decide which key performance indicators and metrics to measure for optimal business success and profitability.
Employment rights of older workers
How employers can meet the legal rights of older workers including retirement age, age discrimination, and caring for dependants including grandchildren and parents.
Use KPIs to assess business performance
How to select key performance indicators that are well-defined and quantifiable to measure your business performance.
Employing and supporting older workers
How employers can embrace the benefits of employing older workers and meet their legal obligations and challenges of an ageing workforce.
Five top tips to promote an age-diverse workforce
How employers can create a workplace that is inclusive to workers of all ages to give them a competitive advantage in recruitment and retention.