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What motivates employees?
Interesting tasks, flexible working, recognition of achievement and other motivators
Leading your staff through change
Using communication skills to reduce disruption during periods of change
Employee share schemes: advantages and disadvantages for staff
How employee share schemes affect employees outlining the positives and potential negative factors
Employee share schemes: an overview
Tailoring employee share schemes to your needs, schemes approved by HM Revenue & Customs and employee benefit trusts
HMRC approved share schemes
HMRC approved schemes appropriate for selected employees
Taxed employee share schemes
Employee share schemes where any gains are subject to tax and National Insurance contributions
Choose the best employee share scheme
Decide on your objectives for an employee share scheme
Setting up an employee share scheme: employer duties
The guidelines and relevant legislation governing employee share ownership schemes
Optimising content for mobile devices
How to make sure your mobile website is accessible and easy to use
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Who is involved in an e-commerce project?
An overview of the range of interested parties involved in an e-commerce project including marketing and IT and external suppliers
Set up a staff incentive scheme
Steps employers can take to set up incentive and perks schemes
Ensuring the staff incentive scheme is successful
How to evaluate your staff incentive scheme and ensure it works effectively
Implement a flexible working policy
A checklist of things to think about before setting up new policies to achieve work-life balance
Sources of leadership training
Forms of training available and where to get them
Sales ledger
The basics of using a sales ledger to monitor the money coming into your business.
Purchase ledger
What to record in a purchase ledger to keep track of how much money you owe.
Wages book
The value of maintaining a wages book and how to manage it if you employ staff.
Digital financial records
Reasons for keeping computer-based financial records and how to choose bookkeeping and accounting software packages.
Record-keeping best practice
Good record keeping habits and the "four S" approach: system, separate, security, storage.