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Exemptions from consumer contracts rules
Types of consumer contracts which are exempted from the new Consumer Contracts Regulations including gambling, construction, property and package travel.
Exemptions from the right to cancel consumer contracts
When consumers do not have a right to cancel during a 14 day cooling-off period – eg bespoke or perishable goods.
Consumer contracts delivery and risk
Your responsibilities when delivering goods to consumers and how risk is determined and when customers have a right to treat a contract as ended.
Consumer contracts additional charges
Consumer contract rules to protect consumers from automatically paying for additional services and goods, and costly telephone helpline charges.
The law on commercial agents
Understand how you must treat your commercial agent under the Commercial Agents Regulations 1993 including the legal protection they may be entitled to.
Prevent product safety problems
How to put processes in place at every stage to prioritise product safety.
Product safety liability and insurance
The law relating to product safety liability and why taking out product liability insurance is a good idea.
Pay outstanding charges on goods imported by post
How to pay charges on goods imported by post and appealing against Customs decisions.
Receiving items from abroad
The rules about receiving goods from abroad.
Choose the right finance options
Find out about types of finance and decide which method of financing is the best fit for your needs
Borrowing finance for your business
Guidance on options available to businesses, including bank finance, commercial mortgages, finance from friends or family and tax efficient borrowing
Shares and equity finance
Assess whether your business could benefit from equity finance, issuing shares or floating on the stock market
Grants and government support
Find and secure grants and government support to help start up and develop your business
How to attract investment
What you can do to make your business investment ready and how to prepare to approach investors
Social media
How to use social media to benefit your business through strategic planning and best practise
Tender for contracts
Guidance on preparing for tenders and the tender process, including public sector contracts in Northern Ireland, Great Britain, Ireland and Europe
Market strategy and planning
How to develop a marketing strategy and write a marketing plan
Market research
How to conduct your market research and competitor research
Product safety advice and enforcement
How product safety is enforced locally and role of your local council’s Environmental Health Department.
EU BPR
How EU BPR affects businesses in Northern Ireland and where to get support for your activities which fall within scope