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Workplace policies on smoking, drugs and alcohol
Identifying and dealing with problems caused by smoking, drugs and alcohol in the workplace.
Prevent product safety problems
How to put processes in place at every stage to prioritise product safety.
Product safety liability and insurance
The law relating to product safety liability and why taking out product liability insurance is a good idea.
Pay outstanding charges on goods imported by post
How to pay charges on goods imported by post and appealing against Customs decisions.
Receiving items from abroad
The rules about receiving goods from abroad.
Protecting your business
How to reduce reduce health and safety risks in your business and avoid penalties related to non-compliance
Social media
How to use social media to benefit your business through strategic planning and best practise
Tender for contracts
Guidance on preparing for tenders and the tender process, including public sector contracts in Northern Ireland, Great Britain, Ireland and Europe
Market strategy and planning
How to develop a marketing strategy and write a marketing plan
Market research
How to conduct your market research and competitor research
Product safety advice and enforcement
How product safety is enforced locally and role of your local council’s Environmental Health Department.
Computer health and safety at work
Promoting safe computer use, healthy workstations and frequent breaks in your workplace can prevent, eye problems, injuries and upper limb disorders to staff
Support attestations: get reimbursed to move goods from Great Britain to Northern Ireland
How to apply to be reimbursed for the cost of getting a support attestation to move agri-food goods from Great Britain to Northern Ireland
Report a UK Internal Market issue
Report issues you have faced when buying or selling goods or services between different parts of the UK.
Avoid slips and trips in the workplace
Identifying and managing the common hazards in your workplace which could cause staff or customers to slip or trip, including spills, cables and steps
Using the New Computerised Transit System (NCTS) to move goods
Understanding the New Computerised Transit System and how to use it in your business
Price lists, estimates, quotations and tenders
Find out how to present prices to your customers, including how to draw up price lists, estimates and quotations and prices for tenders.
Stress and drugs and alcohol use
Substance use problems lead to workplace stress which can affect the performance of your business.
Counselling and support for drugs and alcohol use
Services to deal with alcohol or drug use problems and to promote occupational health in your business.
Workplace testing for drugs and alcohol
What you need to consider if you plan to test for drugs or alcohol in the workplace.