Search results
Learn about customers’ needs from competitors
How learning about a customer's current supplier can help you, if you identify why the customer buys from a rival supplier you can work out how to better them.
Understand your customers' needs
Why understanding your customers' needs is crucial to the success of your business, no matter how good your offering is, customers must want it.
Rules for transporting non-hazardous goods
Your key duties if your business transports food, animals and waste, and where to go for more information.
Transporting dangerous goods by road or rail
Legal requirements on transporting hazardous substances - packaging, labelling, safety equipment and advisers.
How to transport dangerous goods
Meeting regulatory requirements to transport dangerous goods, and the role of the Dangerous Goods Safety Adviser.
Marking and labelling of dangerous goods - suppliers' responsibilities
Make sure you correctly identify your dangerous goods on labels and packaging when transporting them.
Dangerous goods safety advisers qualifications and training
The role of the Dangerous Goods Safety Adviser and how to obtain training for the safe handling of dangerous goods.
Classification of dangerous goods for transport
The nine classes of dangerous goods and how to classify your dangerous goods correctly when transporting them.
Documentation when moving dangerous goods
What documents are needed to accompany dangerous goods in transit and how your business can obtain them.
Packaging dangerous goods for transport
The rules on packaging dangerous goods, how the rules are administered, and what packing products should be used.
Operating a bus service in Northern Ireland
This guide will help you to understand what you need to do to run a bus company and service in Northern Ireland.
Bus public transport in Northern Ireland
A Commercial Bus Service Permit system has replaced the old bus route licensing element of the Road Service licence.
How to get a bus operator licence
You need a Bus Operator’s Licence to carry passengers in a vehicle carrying nine or more passengers for hire or reward.
Commercial Bus Service Permits
Detailing the types of bus services that need a Service Permit from the Department for Infrastructure.
Vehicle documents for international road haulage
Heavy goods vehicle and trailer documents you need to legally cross international borders in a UK-registered vehicle.
Certificates, licences and permits for HGVs and trailer
Essential documentation about your HGV and trailer to carry when you drive a commercial vehicle carrying goods abroad.
Insurance, tax and vehicle security documents
Documents on vehicle and goods insurance, and various tolls, taxes, charges and permissions you need to carry abroad.
Is rail transport right for your goods?
How rail freight transport is used for certain goods and routes as a useful alternative to other modes of transport.
Radiation screening at ports and airports
Incoming freight, vehicles and passengers and pedestrians are routinely screened for radiation at UK ports and airports.
The eCommerce Directive and the UK
What you need to do now that the eCommerce Directive no longer applies to the UK.