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Demonstrating product safety compliance
Rules for demonstrating compliance with product safety law, including record keeping and reporting.
Product safety corrective action, recalls and incidents
Your legal duty for ensuring products are safe and actions you must take when there are problems.
Product safety liability and insurance
The law relating to product safety liability and why taking out product liability insurance is a good idea.
Grow your business
Browse our key guidance to help you find growth funding in Northern Ireland, and learn how you can scale up your business and grow
IT
Browse our key technology guidance and get impartial advice on using the latest IT systems and technologies to power your business
Choose the right finance options
Find out about types of finance and decide which method of financing is the best fit for your needs
Borrowing finance for your business
Guidance on options available to businesses, including bank finance, commercial mortgages, finance from friends or family and tax efficient borrowing
Shares and equity finance
Assess whether your business could benefit from equity finance, issuing shares or floating on the stock market
Grants and government support
Find and secure grants and government support to help start up and develop your business
How to attract investment
What you can do to make your business investment ready and how to prepare to approach investors
Social media
How to use social media to benefit your business through strategic planning and best practise
Tender for contracts
Guidance on preparing for tenders and the tender process, including public sector contracts in Northern Ireland, Great Britain, Ireland and Europe
Market strategy and planning
How to develop a marketing strategy and write a marketing plan
Market research
How to conduct your market research and competitor research
Product safety advice and enforcement
How product safety is enforced locally and role of your local council’s Environmental Health Department.
Price lists, estimates, quotations and tenders
Find out how to present prices to your customers, including how to draw up price lists, estimates and quotations and prices for tenders.
Do you need payroll software?
Not every business needs payroll software - here's how to determine if you need a computerised payroll package for your business.
Types and examples of CRM software
Understand the main types of CRM systems and find examples of outsourced, off-the-shelf and managed CRM software solutions.
What is a customer relationship management (CRM) system?
Understand what a customer relationship management system is, how it works and how it can help you turn customer data into actionable insight.
Business benefits of CRM systems
Key benefits of customer relationship management systems that can help improve customer satisfaction, retention, acquisition and processes.