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Review your business plan
What is a business planning cycle, and how often should you review your business plan to update it and set new objectives.
Make your business plan a tool for growth (video)
Video tutorial on how to use a business plan to encourage and drive growth in your business.
Using a business model to improve your business (video)
Advice to help you become more competitive by using a clear business model as part of your business plan.
What are quality management standards?
Introduction to quality management standards, their purpose and examples you can implement in your business.
Advantages of quality management systems
Key benefits of implementing ISO 9001 or another quality management system in your business to increase efficiency, productivity and customer satisfaction.
ISO 9001 certification
Find out about the ISO 9001 certification process, the associated costs, and what you must do to prepare for ISO 9001 certification assessment.
ISO 9001 certification costs
How to budget for an ISO 9001 project, and what types of costs to consider for QMS implementation and certification.
How to implement a quality management system
Key steps you should follow to create and implement an efficient quality management system for your business.
Project plan for ISO 9001 implementation
Prepare and plan for your ISO 9001 implementation with our free and easy-to-use project plan template.
Balanced scorecard
A balanced scorecard is a crucial tool in strategic management that allows you to measure the health of your business from four different perspectives.
SWOT analysis example
An example of a SWOT analysis, and how to assess your business' strengths, weaknesses, opportunities and threats
Risk management
Introduction to the risk management process and the steps to help you identify, manage and minimise risk in your business
Marking, labelling and marketing standards for food imports and exports
Information on marking, labelling and marketing food and drink products for import for export
Grow your business
Browse our key guidance to help you find growth funding in Northern Ireland, and learn how you can scale up your business and grow
IT
Browse our key technology guidance and get impartial advice on using the latest IT systems and technologies to power your business
Running a food and drink business
Find business support and funding for the food and drink sector in Northern Ireland
Do you need payroll software?
Not every business needs payroll software - here's how to determine if you need a computerised payroll package for your business.
Types and examples of CRM software
Understand the main types of CRM systems and find examples of outsourced, off-the-shelf and managed CRM software solutions.
What is a customer relationship management (CRM) system?
Understand what a customer relationship management system is, how it works and how it can help you turn customer data into actionable insight.
Business benefits of CRM systems
Key benefits of customer relationship management systems that can help improve customer satisfaction, retention, acquisition and processes.