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Set up an online shop designed for your business
A custom-made online shop built specifically for your business can offer a good shopping experience for your customers and integrate with your systems.
Plan to set up an online shop
The practical issues involved when planning to set up your online shop, including delivery, online payments, customer care and security precautions.
Set up a basic online shop
Setting up a basic online shop and the equipment and hosting packages you will need including hosting and online payment system.
Benefits of selling online
The advantages to your business of selling online including operational cost savings, reduced processing cost, attracting new customers and gathering data.
Fuel Duty payments and reliefs
Payments and reliefs for Fuel Duty.
Helping customers find your website
An outline of the techniques used to help customers find your online shop including search engine optimisation and pay-per-click advertising.
Avoid online selling pitfalls
How to avoid the problems associated with e-commerce websites, such as inaccurate information, poor navigation, late delivery and lack of customer support.
Help and support for the self-employed
Help and support from HM Revenue and Customs (HMRC) on self-employment.
Help and support for accountants and tax advisers
Find help and support from HMRC for tax agents, advisers and accountants.
Getting started with Corporation Tax
What is Corporation Tax, who it applies to, and setting up and running a limited company.
Help and support for VAT
Webinars, emails and advisory videos on VAT from HM Revenue & Customs
Help and support on employing people
Help and support from HM Revenue and Customs (HMRC) about being an employer.
Change management
Change is constant in business - find out why you should manage it, and how to prepare your staff and business for change.
What is change management?
Introduction to organisational change management and its role in creating and sustaining a successful business.
Types of organisational change
Discover the different types of change in business, and their impact on individuals, groups and the whole organisation.
Importance of change management for business continuity
Having a formal change management strategy can be vital to your business continuity and disaster recovery plans.
Importance of communication in change management
Find out why planning and communication are the two most important factors during business change and reorganisation.
Barriers to organisational change management
Discover common barriers to change management, and where you may experience problems and difficulties with implementing change.
Benefits of change management
Effective change management can improve morale and productivity, and create a positive perception of change for staff and customers.
Change management principles
Explore the principles of change management to help you plan and carry out organisational transformation.