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Prevent product safety problems
How to put processes in place at every stage to prioritise product safety.
Demonstrating product safety compliance
Rules for demonstrating compliance with product safety law, including record keeping and reporting.
Product safety corrective action, recalls and incidents
Your legal duty for ensuring products are safe and actions you must take when there are problems.
Product safety liability and insurance
The law relating to product safety liability and why taking out product liability insurance is a good idea.
Protecting your business
How to reduce reduce health and safety risks in your business and avoid penalties related to non-compliance
Social media
How to use social media to benefit your business through strategic planning and best practise
Tender for contracts
Guidance on preparing for tenders and the tender process, including public sector contracts in Northern Ireland, Great Britain, Ireland and Europe
Market strategy and planning
How to develop a marketing strategy and write a marketing plan
Market research
How to conduct your market research and competitor research
Product safety advice and enforcement
How product safety is enforced locally and role of your local council’s Environmental Health Department.
Computer health and safety at work
Promoting safe computer use, healthy workstations and frequent breaks in your workplace can prevent, eye problems, injuries and upper limb disorders to staff
Avoid slips and trips in the workplace
Identifying and managing the common hazards in your workplace which could cause staff or customers to slip or trip, including spills, cables and steps
Price lists, estimates, quotations and tenders
Find out how to present prices to your customers, including how to draw up price lists, estimates and quotations and prices for tenders.
Stress and drugs and alcohol use
Substance use problems lead to workplace stress which can affect the performance of your business.
Counselling and support for drugs and alcohol use
Services to deal with alcohol or drug use problems and to promote occupational health in your business.
Workplace testing for drugs and alcohol
What you need to consider if you plan to test for drugs or alcohol in the workplace.
Discipline, grievance and dismissal procedures
If offering support doesn't help, responding to substance use with firm action may be necessary.
Maintain personal protective equipment
Complying with personal protective equipment regulations and maintaining protective equipment, including the eight main areas to consider in order to comply.
Purchase the safest workplace equipment and machinery
Buying the right equipment for the designated task and your legal duties when purchasing machinery and disposing of old equipment.
Use hand-held tools safely
Minimising and managing risks from using hand-held tools, including protecting against hand-arm vibration by assessing the risks and taking appropriate action.