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Agency workers and health and safety information and training
Communication and instruction is essential for agency workers' health and safety, it is vital workers have the right training to safely carry out their jobs.
Co-operate to protect agency workers' health and safety
Shared responsibility for workers requires a co-ordinated approach to health and safety between the employment agency and the business using the workers.
Who is responsible for agency workers' health and safety?
User businesses and agencies share responsibility for agency workers' health and safety, duties depend on who the employer is and what the contract states.
Agency workers' health and safety
What businesses, agencies and the workers themselves must do to protect agency workers' health and safety, how to work with the agency and assess risks.
Additional responsibilities for upper tier COMAH-regulated sites
What you must do to ensure a top tier site meets Control of Major Accident Hazards (COMAH) Regulations requirements including submitting a safety report.
Does COMAH apply to my business?
How a business is categorised under the Control of Major Accident Hazards Regulations depending on the amount of substances they handle and who regulates COMAH.
Control of major accident hazards (COMAH)
What you must do to prevent and control major accidents if your business handles large quantities of dangerous substances in line with COMAH regulations.
Public liability insurance for tourist businesses
Although it’s not a legal requirement, It is a good idea to get public liability insurance for your tourism business to cover the risk of being sued.
Music licences for tourism businesses
The type of licences you must have to play recorded or live music in your business, including background music, the radio or live bands, and the exemptions.
Develop an effective sales team
Assessing the need to take on sales staff and how to find the most effective salespeople and motivate them to perform.
Green Tourism Certification
Certification for tourism businesses who meet certain environmental performance criteria including wastes management and biodiversity: bronze, silver or gold.
How to manage your brand
The ways you can communicate your brand and get your brand message across including storytelling and credibility.
Key elements of a successful brand strategy
How a brand is created and communicated through the vision, values and personality of your business including the four elements of a successful branding project.
Business benefits of branding
How branding can add value to your business and build relationships with your customers by creating a reputation that sets you apart from competitors.
Your brand and your customers
Understanding your customers’ needs, and how to build strong relationships between your customers and your brand.
Branding for different sectors
The similarities and differences between branding in different market sectors including start-up businesses, business-to-business and service businesses.
Branding for your business
What branding is, how to create and manage a brand and how it can help improve your business by communicating your values to stand out from competitors.
Your brand and your staff
The role your staff plays in branding and how you can build strong relationships between your staff and your brand.
Budgeting for a brand
How to review and budget for your brand, and what you need to budget for including design needs, advertising and staff training.
Planning to work safely at height
How to identify ways of reducing the risks of falls, such as using safe working platforms, planning work properly and providing appropriate training.