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Record-keeping
Guidance on record-keeping for businesses including how to set up a basic system and free templates
Claim VAT refunds in Northern Ireland or the EU, if you’re established in Northern Ireland or in the EU
How Northern Ireland and EU businesses can claim refunds of VAT incurred on goods in the EU and Northern Ireland using the EU VAT refund system.
If you cannot pay your tax bill on time
You must arrange to pay your tax bill with HM Revenue and Customs (HMRC) if you either miss a payment or know you cannot pay on time
Sales and marketing - find a case study
Examples of businesses in Northern Ireland who have overcome sales and marketing challenges
Discrimination and equality in tourism businesses
Disability and discrimination laws for accommodation providers and what they mean for your business.
What is a cartel?
An overview of how a cartel is defined by law and the penalties you and your business could face if it trades in one
Competition law
Understand how the Competition Act 1998 and the Enterprise Act 2002 affect your business
Price-fixing and other anti-competitive agreements
The law relating to price fixing and other agreements between businesses to restrict competition
Optimising content for mobile devices
How to make sure your mobile website is accessible and easy to use
Negotiate and close the sale
How to manage a negotiation, and ways of getting the client to commit to your product or service
Who is involved in an e-commerce project?
An overview of the range of interested parties involved in an e-commerce project including marketing and IT and external suppliers
Sales ledger
The basics of using a sales ledger to monitor the money coming into your business.
Purchase ledger
What to record in a purchase ledger to keep track of how much money you owe.
Wages book
The value of maintaining a wages book and how to manage it if you employ staff.
Digital financial records
Reasons for keeping computer-based financial records and how to choose bookkeeping and accounting software packages.
Record-keeping best practice
Good record keeping habits and the "four S" approach: system, separate, security, storage.
What should my record-keeping system include?
The legal requirements for a record-keeping system.
Online selling
How your business can successfully use the internet to sell its products or service including creating an online shop and marketing online
Packaging and labelling for export
What packaging and labelling considerations businesses should consider when exporting goods including local rules and language.
Product packaging design
How the design of your packaging can help you sell your goods and build your brand.