National Clearance Hub

Customs Input Entries (CIE)

You can fax, email or post copies of entries and supporting documents to the National Clearance Hub (NCH) for customs input, processing and clearance.

You will need to provide the NCH with:

• a fully completed Single Administrative Document - form C88
• evidence of the goods' value
• packing list of items included
• any appropriate licence or certificate

When sending entries, you should use an appropriate header, clearly marked 'CIE imports', to avoid delays to clearance. For more information, you can contact the NCH Enquiry Line on Tel 03000 588 453 or see how to contact the National Clearance Hub.

The NCH will return any queries or entries requiring amendment by email, fax or post.

The NCH processes CIE requests between 09.00 and 17.00 Monday to Friday, excluding public holidays. It aims to clear all CIE Route 1 entries within 12 working hours from the time of receipt - provided all the relevant paperwork is presented, complete and correct.