Business rates: the basics

Rates for retail units


Rates assistance for businesses impacted by COVID-19

The Finance Minister has announced a further £213 million of business rates support in addition to the emergency £100 million rates package to assist businesses impacted by COVID-19. Find out more about COVID-19: Emergency rates package for businesses.

When calculating business rates for retail units Land & Property Services (LPS) assess the Net Annual Value (NAV) by using zoning. Zoning is a methodology used in assessing the rental value of retail units and is used for shops, hair salons, banks, betting shops and most restaurants. LPS use zoning as it helps take into account different sizes and shapes of shops and awkward layouts.

LPS also consider other parts of the property that are ancillary or tertiary spaces such as upstairs offices and store rooms. They are rated but zoning is not applied for these areas of the property. Some spaces are not considered useable retail areas and are excluded from valuation. These spaces include toilets, lobbies, plant rooms and stairwells.

If you have a query regarding business rates you should contact Land & Property Services.

Please note: Most LPS services are available, but LPS Customer Information Centres remain closed until further notice. The Ordnance Survey helpline remains closed until further notice, however queries can be directed to Helplines for rating and valuation, housing benefit, rates relief and land registration are open.

Closures will be kept under regular review in line with further Government announcements. Further information on service updates, helpline numbers and reaching LPS by email are available on the LPS website.

Reval 2023

The short video below explains the revaluing process, known as Reval 2023, and how LPS calculate business rates for retail units.