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How you can use service design
How service design can improve customer satisfaction and enhance your business' profitability and brand
How you can use workplace design
Understand how workplace design affects your employees' productivity and can lead to an improved working environment
How you can use retail design
How to use design in your retail business to increase sales, attract customers and offer them a unique shopping experience
The business benefits of design
Understand the advantages of design to your business, how it can increase the value of your products and services, and reduce costs and risks
How businesses use design
An overview of the many ways you can use design in business - from branding and marketing, to product design, packaging and ergonomics
Creating a design strategy for business
How to use design strategically in your business, and include it as part of your overall business strategy
Copyright infringement
Learn when copyright permission is and isn't needed and how to avoid infringement
What does copyright cover?
Types of work you can protect by copyright, and how to use this legal right to protect your intellectual property
Intellectual property business help and support
Overview and contact details for organisations that can help and advise you on intellectual property queries.
How to choose an overseas supplier
Price, quality and reliability are critical factors when choosing a supplier overseas.
How do I get copyright protection for my work?
Understand how to secure copyright protection for your original work and show that copyright belongs to you
Contractors and copyright
Best practice guidance to help you protect copyright in commissioned works and understand implied licences
Steps in the strategic planning process
Overview of strategic planning and management, and the importance of involving different levels of staff in the process
Copyright exceptions
Guidance on copyright exceptions if you or your business own copyright
Implementing a strategic plan
How to implement and execute your strategic plan, and monitor performance against your business' strategic objectives
Advantages and disadvantages of outsourcing product distribution
Consider the benefits and challenges of outsourcing product distribution, and IP issues in outsourcing agreements.
Types of strategic planning models
Using strategic models, such as Five Forces, SWOT or PESTLE analysis, can help you assess threats and opportunities facing your business
SWOT analysis example
An example of a SWOT analysis, and how to assess your business' strengths, weaknesses, opportunities and threats
Criteria for selecting a supplier
Critical factors you should consider when searching for potential suppliers for your business – including whether to choose single or multiple sources of supply.
Overseas supplier contracts
Overseas supplier agreements should cover pricing and trading terms in great detail, to ensure they offer the best way of avoiding disputes.