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Using your budget to measure business performance
Benchmark your business using your budget projections and key performance indicators.
What should be included in a business budget?
Projected costs, revenues, cashflow and profit are some of the elements to include in a budget.
Reviewing your business budget regularly
When and why to review your budget and the main steps involved.
What is research, design and development?
Stay ahead of competitors by carrying out quality research, design and development in your business
Manage your research, design and development
How to manage your design, research and development projects to adapt to customers' changing requirements
Research and development - investment and risks
How to weigh up the possible risks of research and development against the potential benefits
Strategy for research and development
How research and development should fit into your overall business plan
Internal research and development
How to carry out internal research and development and leverage the benefits of keeping research in-house
Claiming debt recovery costs on debts and payments
Your legal right to claim debt recovery costs from customers who pay late.
Complain against an insolvency practitioner or the Insolvency Service
How to make a formal complaint against The Insolvency Service if you are unhappy with the service received.
Complaints against the Insolvency Service
How to complain about The Insolvency Service, who to complain to and what you should include in your complaint.
Dealing with unresolved Insolvency Service complaints after the initial response
What to do if your complaint is unresolved and how to complain.
How to make a complaint about an authorised insolvency practitioner
How to contact the Insolvency Practitioner Unit regarding complaints you may have about an insolvency practitioner.
Payment terms - commonly used invoice payment terms and their meanings
Payment terms and conditions used on invoices including Bill of Exchange, CIA, CBS, COD, EOM, NET 30 and Net 7.
How the Insolvency Service responds to complaints
Receiving written statements of apology, claiming back your costs or damages, and other types of complaint.
How to complain about an insolvency practitioner
How to complain about an insolvency practitioner, who to complain to, and what you should include in your complaint.
What to consider before making a complaint
Details you should get from an insolvency practitioner prior to making a complaint and who you should complain to.
Taking your case to the Ombudsman
What the Parliamentary Ombudsman is responsible for, what they can do, and how to contact them.
Alternatives to liquidation
An outline of alternatives to liquidation including Company Voluntary Arrangement (CVA) and administration.
Complain against an undischarged bankrupt or disqualified company director
How to complain against a disqualified director, an undischarged bankrupt or a person subject to bankruptcy restrictions.