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Claiming damages when a guest cancels an accommodation booking
What you should do if a guest cancels their accommodation booking, therefore breaching a contract with you, including how to claim damages.
What if I cancel a guest's accommodation booking?
If you cancel an accommodation booking you’ve already accepted you should find them alternative accommodation or be liable for damages.
When a guest refuses the accommodation they booked
What to do if a customer refuses to accept tourist accommodation they have booked with you.
Tourist accommodation: responsibility for guest's belongings and luggage
Your responsibilities for safekeeping, and your rights to retain, your guest's belongings.
Tourist accommodation: reselling electricity, gas and utilities
The rules for reselling gas and electricity, charging for telephone calls and providing water from private supply.
Keeping a guest register in your tourist accommodation business
Why you must keep a guest register if you run a hotel, bed and breakfast, hostel or any other accommodation business, and what you need to record in it.
Data protection in tourism businesses
All tourist accommodation businesses must keep a guest register – be aware of your responsibilities to keep this data secure.
Rail trade mission to Spain: 13 – 15 June 2023
UK railway suppliers are invited to apply to join a rail trade mission to Spain.
APC - Advanced Route to Market Demonstrator 2
Up to £10m for late-stage R&D projects that help accelerate the UK towards a net zero automotive future.
New digital patents service: one year to go
The new service, launching in spring 2024, will see the process of applying for a patent dramatically transformed.
Belfast Chamber Business Awards 2023
Belfast businesses have until 8 September 2023 to apply for the Belfast Chamber Business Awards.
Creative industries to benefit from funding boost
UKRI’s investments will support research and innovation across the sector.
Alcohol Duty reforms from 1 August 2023
On 1 August 2023, the Alcohol Duty system will become simpler as the four separate taxes for beer, cider, spirits and wine is replaced.
Higher education business support
Higher education offers a diverse range of courses and qualifications for your employees
Get Paid Guide for music creators
This new guide equips music creators with step-by-step guidance on what music data is, why it matters and what to do with it.
Proposed legislative changes to producing and supplying heated tobacco products
Later this year it is expected to be illegal to produce or supply heated tobacco with characterising flavour in Northern Ireland.
Department for Transport Small Business Supplier Event in Belfast
Opportunity for local SMEs to hear about the transport procurement landscape across the UK and network with DfT officials.
Landlords sought to work with the Northern Ireland Housing Executive
The Housing Executive is looking for properties to add to its temporary accommodation portfolio.
New WIBNI service to support flexible careers
Women in Business NI group has launched a new social enterprise to support women returning to work and the employers looking to hire them.
Free innovation assessment is available online
Complete your assessment and get advice and support from Innovate NI to help you commercialise your ideas.