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The Windsor Framework - local trade advice and support organisations
Sources of local advice to help your business manage updated trading arrangements.
Labelling and packaging of medicinal products for human use
Information on the implementation of labelling and packaging requirements for medicinal products for human use following agreement of the Windsor Framework.
Queried entries to the National Clearance Hub
Procedure when the National Clearance Hub has a query about an import or export entry.
Product safety corrective action, recalls and incidents
Your legal duty for ensuring products are safe and actions you must take when there are problems.
Placing manufactured goods on the Northern Ireland market
Find out the EU rules relating to the placing on the market of manufactured goods.
Demonstrating product safety compliance
Rules for demonstrating compliance with product safety law, including record keeping and reporting.
Five ways to manage your client-agency relationship
Five steps to manage the relationship with your advertising agency including maintaining regular contact and setting confidentiality agreements.
Hiring an advertising agency or an in-house employee
Understanding the differences between hiring an advertising agency or an in-house employee to deliver on your marketing outputs.
Negotiate a contract with an advertising agency
What to include in your advertising agency contract: including contract length, campaign details objectives and payment terms.
Checklist: choosing an advertising agency
Help your business find the best advertising agencies by checking memberships, specialisations, past campaigns and client history.
Setting an advertising budget
How to set the right budget for your advertising campaign, and how to measure its effectiveness as a part of your overall marketing spend.
Choosing a PPC agency
When to use a pay-per-click agency and how to find one including a list of the qualities and skills a good agency should have.
Get an export health certificate
How to get an export health certificate to export animals and animal products from Northern Ireland.
Work with an advertising agency
How to choose, manage and get the best strategic, sales, and campaign support from the right advertising agency for your business.
Choose an advertising agency
Choose an advertising agency that suits your business and that will help you achieve your goals.
Transporting your goods
Find out the transport options for moving your goods
Classifying your goods
Learn how to classify your goods for import and export
Winning new business top tips
Top tips for winning new business in Northern Ireland, from preparing your business for new opportunities to winning new business abroad.
Manage your customer service
Use customer contact, feedback, customer research, dealing properly with complaints and loyalty schemes to retain customers and increase your sales.
Diversify your business
The risks and rewards of developing new products for new markets while trading.