Dealing with bullying and harassment claims
In this guide:
- Bullying and harassment
- What is meant by bullying and harassment?
- Why does bullying and harassment occur?
- The impact of bullying and harassment
- Recognising bullying or harassment
- Preventing bullying and harassment
- Drawing up an anti-bullying and harassment policy
- Dealing with bullying and harassment claims
What is meant by bullying and harassment?
Offensive or insulting behaviour such as verbal abuse or public humiliation can make employees unhappy or fearful.
Harassment - in relation to employment - has a legal definition, but bullying does not.
Bullying
There is no single legal definition of bullying, but it can include:
- offensive or insulting behaviour by another employee which makes an individual feel threatened, or taken advantage of
- humiliation of an employee
- less obvious ways of making an employee feel frightened or demoralised
Common forms of bullying
Some common forms of bullying are:
- verbal abuse - eg persistent taunting
- physical violence or violent gestures
- public humiliation of an employee
Subtle forms of bullying
However, bullying can be more subtle, such as:
- giving someone an impossible deadline
- removing an employee's responsibilities and giving them more menial tasks
- withholding information or giving false information
- excluding them from a meeting or meetings relevant to them
Harassment
Harassment on the grounds of, or in some cases, related to the following is explicitly prohibited in employment and vocational training:
- sex, including pregnancy and maternity
- marital/civil partnership status
- gender reassignment
- race, including colour, nationality, and ethnic or national origins
- disability
- religion/belief or political opinion
- sexual orientation
- age
- sexual harassment
- trade union membership or non-membership
- status as a fixed-term or part-time worker
Definition of harassment
Harassment is defined as any unwanted conduct related to these protected social identities that has the purpose or effect of either:
- violating the dignity of an individual
- creating an intimidating, hostile, degrading, humiliating, or offensive environment for an individual
Note that an employee can claim harassment even if the harassment was not actually directed at them, eg when a female worker overhears a female colleague being verbally harassed by a male colleague and it violates their dignity.
Sexual harassment
Sexual harassment is defined as any form of unwanted verbal, non-verbal, or physical conduct of a sexual nature that has the purpose or effect of either:
- violating an individual's dignity
- creating an intimidating, hostile, degrading, humiliating, or offensive environment for an individual
It can also occur when an individual:
- rejects the unwanted conduct mentioned above or unwanted conduct related to gender reassignment or sex, and
- is treated unfairly as a result
It's important to note that, while sexual harassment is commonly committed by a man against a woman, it can also be committed by a woman against a man, by a man against another man, or by a woman against another woman.
Third-party harassment
It is unlawful to allow an employee to be persistently sexually harassed by a third party, eg a client or customer.
However, you may only be liable for such harassment if:
- you know that the employee has been sexually harassed in the course of their employment on at least two other occasions by a third party, and
- you have not taken reasonable steps to stop it from happening to that person again
Note that it does not matter whether the third party is the same or a different person on each occasion.
Examples of third-party sexual harassment include:
- embarrassing or otherwise offensive jokes
- unwelcome physical contact or sexual advances
- the expression of sexist views
- lewd comments and innuendo
- the sending of offensive emails, text messages, etc
- displays of pornographic material
It is possible that some incidents of harassment may not be covered by the anti-discrimination legislation, as they may actually be incidents of bullying. However, if an employer fails to deal with any form of bullying or harassment, the victim could resign and claim constructive dismissal. Read more on the impact of bullying and harassment.
It is good practice for employers to have a bullying and harassment policy giving written examples of what is unacceptable behaviour in their organisation. See drawing up an anti-bullying and harassment policy.
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Why does bullying and harassment occur?
A look at the reasons why people bully and harass others in the workplace.
Bullying and harassment may occur because of underlying problems in the workplace
Underlying problems that may contribute to bullying and harassment
- Poor job design and work relationships.
- Lack of accountability.
- Existence of a particular culture at work.
- Over-competitive environment.
- Climate of insecurity, for example, fear of redundancy.
- Rigid management style.
- Abuse of power.
- Lack of procedure for resolving problems.
If bullying and/or harassment is a problem in your workplace, try to find out why it's happening before taking action.
Challenge unacceptable behaviour
For example, if a number of employees have started to complain of being on the receiving end of sexist jokes, it may be that there is a culture of sexist banter in your workplace. If so, you could:
- Intervene and caution that such banter is inappropriate and will not be tolerated in the workplace. You could initially deal with this matter informally by indicating the potential for formal action.
- Take some form of disciplinary action against those telling the jokes, eg verbal or written warnings.
- Remind all your staff about your bullying/harassment policy, eg that bullying and harassing colleagues is a serious disciplinary matter.
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Source URL
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The impact of bullying and harassment
A business may be guilty of discrimination, breach of contract or a criminal offence if an employee is bullied or harassed.
Employers should be aware of the potential legal implications of bullying and harassment in the workplace.
Harassment of an employee is a stand-alone offence, but it can amount to:
- unlawful discrimination on the grounds of race, including colour, nationality and ethnic or national origins, sex, including pregnancy and maternity, marital/civil partnership status, gender reassignment, disability, religion/belief or political opinion, sexual orientation, age, trade union membership or non-membership or status as a fixed-term or part-time worker
- a breach of contract, ie a breach of one of the implied terms of any employment contract, such as the duty to provide a safe working environment or to maintain trust and confidence in the employer
- a criminal offence
You could be liable for the actions of your employees unless you have taken reasonable steps to prevent bullying or harassment. Action could still also be taken against you even after a person has left your employment.
Negative impact of bullying and harassment on a business
Bullying and harassment can also have a serious adverse effect on the success of the business leading to reduced productivity and profits.
This is because bullying and harassment can cause:
- low morale and poor employee relations
- loss of respect for managers
- reduced productivity and profits
- increased absenteeism and turnover of staff
- damage to the image/reputation of the business
- irreparably harmed working relationships
- stress-related complaints, absences and claims
- industrial tribunal or other civil court claims
- expensive litigation
- negative publicity
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Source URL
/content/impact-bullying-and-harassment
Links
Recognising bullying or harassment
Look out for absenteeism or a change in behaviour if you suspect an employee is being bullied or harassed.
Bullying and harassment can often be hard for employers to recognise, particularly as it may not be obvious to colleagues of the person being bullied or harassed.
This may be because:
- the harassment or bullying is done in subtle ways
- staff may think it's part of the 'culture' of the workplace
An individual may also be too frightened to report an incident.
A good employer should be aware of this, and keep an eye out for some of the possible signs of bullying and harassment.
Signs of bullying and harassment
Signs of bullying and harassment may include:
Absenteeism
If staff absenteeism is more frequent, or for longer periods than usual.
High staff turnover
Especially if high staff turnover occurs in a specific team area or where staff work for a particular manager.
Stress symptoms
Staff displaying symptoms of stress including fatigue, anxiety, depression, immune system suppression, aches, pains, numbness and panic attacks.
Change in behaviour or performance
A change in an individual's behaviour or a drop in performance at work.
Relationships
Strained relationships and uneasy working relationships, friction and factions.
You should not ignore or leave unchallenged an incident just because the individual does not raise a grievance.
How bullying and harassment can be carried out
Bullying and harassment may be carried out face-to-face. However, it may be done in more underhand ways, such as:
- by letter
- electronically, by email or social networking sites
- by phone or text message
- at work-related social functions
Social media bullying and harassment
Employers need to be aware of the potential for social media to be used for cyber bullying and harassment purposes.
Online bullying and harassment could include:
- Social exclusion - limiting interaction to cliques/groups.
- Posting offensive or threatening comments.
- Posting photographs or videos.
Online bullying may breach an employer's bullying/harassment policy and so should be treated in the same way as if it had occurred in the workplace. If the harassment is related to a particular characteristic of the individual, eg race, sex, religion etc it is prohibited under anti-discrimination legislation.
Dignity at work webinar
The Labour Relations Agency (LRA) dignity at work webinar provides useful information on the topic of bullying and harassment. The webinar addresses the issue of bullying and harassment in the workplace by looking at core issues such as distinguishing bullying from harassment, the law and liability, and the formal and informal approaches to dealing with bullying and harassment. The webinar is suitable for both employers and employees.
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Source URL
/content/recognising-bullying-or-harassment
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Preventing bullying and harassment
A properly implemented bullying and harassment policy is essential to your business.
Employers are responsible for preventing bullying and harassment, so it is in your interest to have a policy to avoid it and put procedures in place to implement the policy. See drawing up an anti-bullying and harassment policy.
Your responsibility to ensure the policy is implemented
It is your responsibility to make sure that any policy has been properly implemented, is understood by staff, and is being developed, used, and monitored properly. If a tribunal believes that all reasonable steps have been taken by the employer to prevent bullying and harassment, it may avoid liability.
You should make sure that:
- All the management team have a working knowledge of and are seen to be fully committed to the policy.
- You identify who is in overall charge, and in day-to-day charge, of implementing the policy.
- You advise all employees, including managers, of their responsibilities under the policy.
- You have set aside time to train those in charge on their responsibilities.
- The policy covers all the areas covered by anti-discrimination law. See how to prevent discrimination and value diversity.
- The policy is linked to other relevant procedures such as discipline/grievance/social media and any appraisal system for managers.
- You use all appropriate ways to highlight and raise awareness of the policies to your workforce including any induction process.
- You keep a note of complaints so you can detect any patterns of inappropriate behaviour. Remember that an absence of any complaints does not necessarily mean that bullying and harassment are not going on.
- You review the policy from time to time to take account of changes in the law and make sure it's working properly.
- The employee's attention is drawn regularly to aspects of the policy focusing on, for example, the potential for sexual harassment at social events and the protocols regarding this.
- You have been seen to put the procedure into practice eg dealt informally with any inappropriate banter in the workplace.
Dignity at work webinar
The Labour Relations Agency (LRA) dignity at work webinar provides useful information on the topic of bullying and harassment. The webinar addresses the issue of bullying and harassment in the workplace by looking at core issues such as distinguishing bullying from harassment, the law and liability, and the formal and informal approaches to dealing with bullying and harassment. The webinar is suitable for both employers and employees.
Developed withActionsAlso on this siteContent category
Source URL
/content/preventing-bullying-and-harassment
Links
Drawing up an anti-bullying and harassment policy
Consult staff and trade unions when creating procedures to deal with harassment and bullying.
Ideally you should draw up a bullying and harassment policy in consultation with staff and/or their representatives.
For example, trade unions may help you as they may well have experience in handling bullying and harassment cases.
What to include in your bullying and harassment policy
Your policy on bullying and harassment could include:
- An explanation of what the terms mean and that harassment covers all the areas protected by the anti-discrimination laws. See how to prevent discrimination and value diversity.
- Examples of behaviour that could be considered bullying and harassment.
- A statement that bullying and harassment will not be tolerated, and could result in the bully or harasser being subjected to disciplinary action, which may result in dismissal.
- A clear statement on appropriate use of social media and an explanation that inappropriate comments made on social media sites eg Facebook, X, LinkedIn etc about work colleagues, clients, customers or suppliers could lead to disciplinary action being taken against those involved even if made away from the workplace.
- A statement pointing out that bullying and harassment will not be tolerated at work-related events, eg Christmas parties, or training courses - even if they are away from the normal workplace.
- Details of the procedures to be followed if bullying and/or harassment occurs, including both informal and formal approaches and relevant timescales that should be linked to your discipline and grievance procedures.
- Assurance that any complaint will be taken seriously, and treated confidentially and that employees making complaints will be protected from retaliation.
- Assurance that a thorough and fair investigation of a claim will take place.
- A statement that where matters are being handled formally, there will be a meeting with the complainant to discuss the matter further, a decision issued as a result of the meeting and that the employee will have the right of appeal.
- Sources of guidance and support.
- Where the company has trained harassment contact officers/counsellors, the employee could be encouraged to discuss their issues with them in the first instance.
You should also include the name of the person the employee should contact if they wish to raise a complaint about bullying/harassment. This would normally be the line manager or another manager if the employee is uncomfortable raising the issue with their line manager.
Download the Equality Commission's model harassment and bullying policy (DOC, 68K).
Dignity at work webinar
The Labour Relations Agency (LRA) dignity at work webinar provides useful information on the topic of bullying and harassment. The webinar addresses the issue of bullying and harassment in the workplace by looking at core issues such as distinguishing bullying from harassment, the law and liability, and the formal and informal approaches to dealing with bullying and harassment. The webinar is suitable for both employers and employees.
Developed withActionsAlso on this siteContent category
Source URL
/content/drawing-anti-bullying-and-harassment-policy
Links
Dealing with bullying and harassment claims
Set up policies to deal with grievances fairly and sensitively and protect both the complainant and the alleged bully.
You should take bullying or harassment complaints seriously as you can be held liable for harassment suffered by your employees at work or at work-related events.
Draw up an anti-bullying and harassment policy
You should know, and make known to your employees, what approach you will take, for example, by issuing a policy that:
- encourages victims of bullying or harassment to come forward
- provides for an informal route to complain within a formal procedure and balances the interests of the victim and the alleged bully/harasser
- tells staff and trains managers as to what they should do if they become aware of someone being bullied or harassed - see drawing up an anti-bullying and harassment policy
Investigate claims thoroughly and fairly
Bear in mind that a claim could be malicious - to investigate it thoroughly and fairly you should:
- use an impartial, trained investigator
- consider a paid precautionary suspension of the alleged bully or harasser on full pay while the investigation is carried out (such suspension should only be imposed after careful consideration, and only if alternatives, such as transfer to other duties, redeployment without loss of pay or the taking of annual holidays to which the employee is entitled, cannot be agreed)
- review any action taken to ensure it is not unnecessarily protracted - it will be made clear that any action taken is not considered a disciplinary action
- allow both parties to be accompanied to a hearing by a work colleague or accredited trade union representative of their choice
Carefully decide what action to take
Following substantiated claims of bullying and harassment, decide carefully what action you are going to take and whether the employment contract provides for it - whether against the complainant or bully/harasser.
This could be:
- counselling or training
- a formal warning
- suspension
- transfer - only the guilty party should be transferred
- dismissal
Trade union role
Trade unions may have a role in cases of bullying and harassment.
They can provide:
- support for claims
- guidance and support for the complainant or the alleged bully or harasser
- accompaniment to hearings
- help in eliminating a bullying culture
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Recognising bullying or harassment
In this guide:
- Bullying and harassment
- What is meant by bullying and harassment?
- Why does bullying and harassment occur?
- The impact of bullying and harassment
- Recognising bullying or harassment
- Preventing bullying and harassment
- Drawing up an anti-bullying and harassment policy
- Dealing with bullying and harassment claims
What is meant by bullying and harassment?
Offensive or insulting behaviour such as verbal abuse or public humiliation can make employees unhappy or fearful.
Harassment - in relation to employment - has a legal definition, but bullying does not.
Bullying
There is no single legal definition of bullying, but it can include:
- offensive or insulting behaviour by another employee which makes an individual feel threatened, or taken advantage of
- humiliation of an employee
- less obvious ways of making an employee feel frightened or demoralised
Common forms of bullying
Some common forms of bullying are:
- verbal abuse - eg persistent taunting
- physical violence or violent gestures
- public humiliation of an employee
Subtle forms of bullying
However, bullying can be more subtle, such as:
- giving someone an impossible deadline
- removing an employee's responsibilities and giving them more menial tasks
- withholding information or giving false information
- excluding them from a meeting or meetings relevant to them
Harassment
Harassment on the grounds of, or in some cases, related to the following is explicitly prohibited in employment and vocational training:
- sex, including pregnancy and maternity
- marital/civil partnership status
- gender reassignment
- race, including colour, nationality, and ethnic or national origins
- disability
- religion/belief or political opinion
- sexual orientation
- age
- sexual harassment
- trade union membership or non-membership
- status as a fixed-term or part-time worker
Definition of harassment
Harassment is defined as any unwanted conduct related to these protected social identities that has the purpose or effect of either:
- violating the dignity of an individual
- creating an intimidating, hostile, degrading, humiliating, or offensive environment for an individual
Note that an employee can claim harassment even if the harassment was not actually directed at them, eg when a female worker overhears a female colleague being verbally harassed by a male colleague and it violates their dignity.
Sexual harassment
Sexual harassment is defined as any form of unwanted verbal, non-verbal, or physical conduct of a sexual nature that has the purpose or effect of either:
- violating an individual's dignity
- creating an intimidating, hostile, degrading, humiliating, or offensive environment for an individual
It can also occur when an individual:
- rejects the unwanted conduct mentioned above or unwanted conduct related to gender reassignment or sex, and
- is treated unfairly as a result
It's important to note that, while sexual harassment is commonly committed by a man against a woman, it can also be committed by a woman against a man, by a man against another man, or by a woman against another woman.
Third-party harassment
It is unlawful to allow an employee to be persistently sexually harassed by a third party, eg a client or customer.
However, you may only be liable for such harassment if:
- you know that the employee has been sexually harassed in the course of their employment on at least two other occasions by a third party, and
- you have not taken reasonable steps to stop it from happening to that person again
Note that it does not matter whether the third party is the same or a different person on each occasion.
Examples of third-party sexual harassment include:
- embarrassing or otherwise offensive jokes
- unwelcome physical contact or sexual advances
- the expression of sexist views
- lewd comments and innuendo
- the sending of offensive emails, text messages, etc
- displays of pornographic material
It is possible that some incidents of harassment may not be covered by the anti-discrimination legislation, as they may actually be incidents of bullying. However, if an employer fails to deal with any form of bullying or harassment, the victim could resign and claim constructive dismissal. Read more on the impact of bullying and harassment.
It is good practice for employers to have a bullying and harassment policy giving written examples of what is unacceptable behaviour in their organisation. See drawing up an anti-bullying and harassment policy.
Developed withActionsAlso on this siteContent category
Source URL
/content/what-meant-bullying-and-harassment
Links
Why does bullying and harassment occur?
A look at the reasons why people bully and harass others in the workplace.
Bullying and harassment may occur because of underlying problems in the workplace
Underlying problems that may contribute to bullying and harassment
- Poor job design and work relationships.
- Lack of accountability.
- Existence of a particular culture at work.
- Over-competitive environment.
- Climate of insecurity, for example, fear of redundancy.
- Rigid management style.
- Abuse of power.
- Lack of procedure for resolving problems.
If bullying and/or harassment is a problem in your workplace, try to find out why it's happening before taking action.
Challenge unacceptable behaviour
For example, if a number of employees have started to complain of being on the receiving end of sexist jokes, it may be that there is a culture of sexist banter in your workplace. If so, you could:
- Intervene and caution that such banter is inappropriate and will not be tolerated in the workplace. You could initially deal with this matter informally by indicating the potential for formal action.
- Take some form of disciplinary action against those telling the jokes, eg verbal or written warnings.
- Remind all your staff about your bullying/harassment policy, eg that bullying and harassing colleagues is a serious disciplinary matter.
Developed withActionsAlso on this siteContent category
Source URL
/content/why-does-bullying-and-harassment-occur
Links
The impact of bullying and harassment
A business may be guilty of discrimination, breach of contract or a criminal offence if an employee is bullied or harassed.
Employers should be aware of the potential legal implications of bullying and harassment in the workplace.
Harassment of an employee is a stand-alone offence, but it can amount to:
- unlawful discrimination on the grounds of race, including colour, nationality and ethnic or national origins, sex, including pregnancy and maternity, marital/civil partnership status, gender reassignment, disability, religion/belief or political opinion, sexual orientation, age, trade union membership or non-membership or status as a fixed-term or part-time worker
- a breach of contract, ie a breach of one of the implied terms of any employment contract, such as the duty to provide a safe working environment or to maintain trust and confidence in the employer
- a criminal offence
You could be liable for the actions of your employees unless you have taken reasonable steps to prevent bullying or harassment. Action could still also be taken against you even after a person has left your employment.
Negative impact of bullying and harassment on a business
Bullying and harassment can also have a serious adverse effect on the success of the business leading to reduced productivity and profits.
This is because bullying and harassment can cause:
- low morale and poor employee relations
- loss of respect for managers
- reduced productivity and profits
- increased absenteeism and turnover of staff
- damage to the image/reputation of the business
- irreparably harmed working relationships
- stress-related complaints, absences and claims
- industrial tribunal or other civil court claims
- expensive litigation
- negative publicity
Developed withActionsAlso on this siteContent category
Source URL
/content/impact-bullying-and-harassment
Links
Recognising bullying or harassment
Look out for absenteeism or a change in behaviour if you suspect an employee is being bullied or harassed.
Bullying and harassment can often be hard for employers to recognise, particularly as it may not be obvious to colleagues of the person being bullied or harassed.
This may be because:
- the harassment or bullying is done in subtle ways
- staff may think it's part of the 'culture' of the workplace
An individual may also be too frightened to report an incident.
A good employer should be aware of this, and keep an eye out for some of the possible signs of bullying and harassment.
Signs of bullying and harassment
Signs of bullying and harassment may include:
Absenteeism
If staff absenteeism is more frequent, or for longer periods than usual.
High staff turnover
Especially if high staff turnover occurs in a specific team area or where staff work for a particular manager.
Stress symptoms
Staff displaying symptoms of stress including fatigue, anxiety, depression, immune system suppression, aches, pains, numbness and panic attacks.
Change in behaviour or performance
A change in an individual's behaviour or a drop in performance at work.
Relationships
Strained relationships and uneasy working relationships, friction and factions.
You should not ignore or leave unchallenged an incident just because the individual does not raise a grievance.
How bullying and harassment can be carried out
Bullying and harassment may be carried out face-to-face. However, it may be done in more underhand ways, such as:
- by letter
- electronically, by email or social networking sites
- by phone or text message
- at work-related social functions
Social media bullying and harassment
Employers need to be aware of the potential for social media to be used for cyber bullying and harassment purposes.
Online bullying and harassment could include:
- Social exclusion - limiting interaction to cliques/groups.
- Posting offensive or threatening comments.
- Posting photographs or videos.
Online bullying may breach an employer's bullying/harassment policy and so should be treated in the same way as if it had occurred in the workplace. If the harassment is related to a particular characteristic of the individual, eg race, sex, religion etc it is prohibited under anti-discrimination legislation.
Dignity at work webinar
The Labour Relations Agency (LRA) dignity at work webinar provides useful information on the topic of bullying and harassment. The webinar addresses the issue of bullying and harassment in the workplace by looking at core issues such as distinguishing bullying from harassment, the law and liability, and the formal and informal approaches to dealing with bullying and harassment. The webinar is suitable for both employers and employees.
Developed withActionsAlso on this siteContent category
Source URL
/content/recognising-bullying-or-harassment
Links
Preventing bullying and harassment
A properly implemented bullying and harassment policy is essential to your business.
Employers are responsible for preventing bullying and harassment, so it is in your interest to have a policy to avoid it and put procedures in place to implement the policy. See drawing up an anti-bullying and harassment policy.
Your responsibility to ensure the policy is implemented
It is your responsibility to make sure that any policy has been properly implemented, is understood by staff, and is being developed, used, and monitored properly. If a tribunal believes that all reasonable steps have been taken by the employer to prevent bullying and harassment, it may avoid liability.
You should make sure that:
- All the management team have a working knowledge of and are seen to be fully committed to the policy.
- You identify who is in overall charge, and in day-to-day charge, of implementing the policy.
- You advise all employees, including managers, of their responsibilities under the policy.
- You have set aside time to train those in charge on their responsibilities.
- The policy covers all the areas covered by anti-discrimination law. See how to prevent discrimination and value diversity.
- The policy is linked to other relevant procedures such as discipline/grievance/social media and any appraisal system for managers.
- You use all appropriate ways to highlight and raise awareness of the policies to your workforce including any induction process.
- You keep a note of complaints so you can detect any patterns of inappropriate behaviour. Remember that an absence of any complaints does not necessarily mean that bullying and harassment are not going on.
- You review the policy from time to time to take account of changes in the law and make sure it's working properly.
- The employee's attention is drawn regularly to aspects of the policy focusing on, for example, the potential for sexual harassment at social events and the protocols regarding this.
- You have been seen to put the procedure into practice eg dealt informally with any inappropriate banter in the workplace.
Dignity at work webinar
The Labour Relations Agency (LRA) dignity at work webinar provides useful information on the topic of bullying and harassment. The webinar addresses the issue of bullying and harassment in the workplace by looking at core issues such as distinguishing bullying from harassment, the law and liability, and the formal and informal approaches to dealing with bullying and harassment. The webinar is suitable for both employers and employees.
Developed withActionsAlso on this siteContent category
Source URL
/content/preventing-bullying-and-harassment
Links
Drawing up an anti-bullying and harassment policy
Consult staff and trade unions when creating procedures to deal with harassment and bullying.
Ideally you should draw up a bullying and harassment policy in consultation with staff and/or their representatives.
For example, trade unions may help you as they may well have experience in handling bullying and harassment cases.
What to include in your bullying and harassment policy
Your policy on bullying and harassment could include:
- An explanation of what the terms mean and that harassment covers all the areas protected by the anti-discrimination laws. See how to prevent discrimination and value diversity.
- Examples of behaviour that could be considered bullying and harassment.
- A statement that bullying and harassment will not be tolerated, and could result in the bully or harasser being subjected to disciplinary action, which may result in dismissal.
- A clear statement on appropriate use of social media and an explanation that inappropriate comments made on social media sites eg Facebook, X, LinkedIn etc about work colleagues, clients, customers or suppliers could lead to disciplinary action being taken against those involved even if made away from the workplace.
- A statement pointing out that bullying and harassment will not be tolerated at work-related events, eg Christmas parties, or training courses - even if they are away from the normal workplace.
- Details of the procedures to be followed if bullying and/or harassment occurs, including both informal and formal approaches and relevant timescales that should be linked to your discipline and grievance procedures.
- Assurance that any complaint will be taken seriously, and treated confidentially and that employees making complaints will be protected from retaliation.
- Assurance that a thorough and fair investigation of a claim will take place.
- A statement that where matters are being handled formally, there will be a meeting with the complainant to discuss the matter further, a decision issued as a result of the meeting and that the employee will have the right of appeal.
- Sources of guidance and support.
- Where the company has trained harassment contact officers/counsellors, the employee could be encouraged to discuss their issues with them in the first instance.
You should also include the name of the person the employee should contact if they wish to raise a complaint about bullying/harassment. This would normally be the line manager or another manager if the employee is uncomfortable raising the issue with their line manager.
Download the Equality Commission's model harassment and bullying policy (DOC, 68K).
Dignity at work webinar
The Labour Relations Agency (LRA) dignity at work webinar provides useful information on the topic of bullying and harassment. The webinar addresses the issue of bullying and harassment in the workplace by looking at core issues such as distinguishing bullying from harassment, the law and liability, and the formal and informal approaches to dealing with bullying and harassment. The webinar is suitable for both employers and employees.
Developed withActionsAlso on this siteContent category
Source URL
/content/drawing-anti-bullying-and-harassment-policy
Links
Dealing with bullying and harassment claims
Set up policies to deal with grievances fairly and sensitively and protect both the complainant and the alleged bully.
You should take bullying or harassment complaints seriously as you can be held liable for harassment suffered by your employees at work or at work-related events.
Draw up an anti-bullying and harassment policy
You should know, and make known to your employees, what approach you will take, for example, by issuing a policy that:
- encourages victims of bullying or harassment to come forward
- provides for an informal route to complain within a formal procedure and balances the interests of the victim and the alleged bully/harasser
- tells staff and trains managers as to what they should do if they become aware of someone being bullied or harassed - see drawing up an anti-bullying and harassment policy
Investigate claims thoroughly and fairly
Bear in mind that a claim could be malicious - to investigate it thoroughly and fairly you should:
- use an impartial, trained investigator
- consider a paid precautionary suspension of the alleged bully or harasser on full pay while the investigation is carried out (such suspension should only be imposed after careful consideration, and only if alternatives, such as transfer to other duties, redeployment without loss of pay or the taking of annual holidays to which the employee is entitled, cannot be agreed)
- review any action taken to ensure it is not unnecessarily protracted - it will be made clear that any action taken is not considered a disciplinary action
- allow both parties to be accompanied to a hearing by a work colleague or accredited trade union representative of their choice
Carefully decide what action to take
Following substantiated claims of bullying and harassment, decide carefully what action you are going to take and whether the employment contract provides for it - whether against the complainant or bully/harasser.
This could be:
- counselling or training
- a formal warning
- suspension
- transfer - only the guilty party should be transferred
- dismissal
Trade union role
Trade unions may have a role in cases of bullying and harassment.
They can provide:
- support for claims
- guidance and support for the complainant or the alleged bully or harasser
- accompaniment to hearings
- help in eliminating a bullying culture
Developed withActionsAlso on this siteContent category
Source URL
/content/dealing-bullying-and-harassment-claims
Links
The impact of bullying and harassment
In this guide:
- Bullying and harassment
- What is meant by bullying and harassment?
- Why does bullying and harassment occur?
- The impact of bullying and harassment
- Recognising bullying or harassment
- Preventing bullying and harassment
- Drawing up an anti-bullying and harassment policy
- Dealing with bullying and harassment claims
What is meant by bullying and harassment?
Offensive or insulting behaviour such as verbal abuse or public humiliation can make employees unhappy or fearful.
Harassment - in relation to employment - has a legal definition, but bullying does not.
Bullying
There is no single legal definition of bullying, but it can include:
- offensive or insulting behaviour by another employee which makes an individual feel threatened, or taken advantage of
- humiliation of an employee
- less obvious ways of making an employee feel frightened or demoralised
Common forms of bullying
Some common forms of bullying are:
- verbal abuse - eg persistent taunting
- physical violence or violent gestures
- public humiliation of an employee
Subtle forms of bullying
However, bullying can be more subtle, such as:
- giving someone an impossible deadline
- removing an employee's responsibilities and giving them more menial tasks
- withholding information or giving false information
- excluding them from a meeting or meetings relevant to them
Harassment
Harassment on the grounds of, or in some cases, related to the following is explicitly prohibited in employment and vocational training:
- sex, including pregnancy and maternity
- marital/civil partnership status
- gender reassignment
- race, including colour, nationality, and ethnic or national origins
- disability
- religion/belief or political opinion
- sexual orientation
- age
- sexual harassment
- trade union membership or non-membership
- status as a fixed-term or part-time worker
Definition of harassment
Harassment is defined as any unwanted conduct related to these protected social identities that has the purpose or effect of either:
- violating the dignity of an individual
- creating an intimidating, hostile, degrading, humiliating, or offensive environment for an individual
Note that an employee can claim harassment even if the harassment was not actually directed at them, eg when a female worker overhears a female colleague being verbally harassed by a male colleague and it violates their dignity.
Sexual harassment
Sexual harassment is defined as any form of unwanted verbal, non-verbal, or physical conduct of a sexual nature that has the purpose or effect of either:
- violating an individual's dignity
- creating an intimidating, hostile, degrading, humiliating, or offensive environment for an individual
It can also occur when an individual:
- rejects the unwanted conduct mentioned above or unwanted conduct related to gender reassignment or sex, and
- is treated unfairly as a result
It's important to note that, while sexual harassment is commonly committed by a man against a woman, it can also be committed by a woman against a man, by a man against another man, or by a woman against another woman.
Third-party harassment
It is unlawful to allow an employee to be persistently sexually harassed by a third party, eg a client or customer.
However, you may only be liable for such harassment if:
- you know that the employee has been sexually harassed in the course of their employment on at least two other occasions by a third party, and
- you have not taken reasonable steps to stop it from happening to that person again
Note that it does not matter whether the third party is the same or a different person on each occasion.
Examples of third-party sexual harassment include:
- embarrassing or otherwise offensive jokes
- unwelcome physical contact or sexual advances
- the expression of sexist views
- lewd comments and innuendo
- the sending of offensive emails, text messages, etc
- displays of pornographic material
It is possible that some incidents of harassment may not be covered by the anti-discrimination legislation, as they may actually be incidents of bullying. However, if an employer fails to deal with any form of bullying or harassment, the victim could resign and claim constructive dismissal. Read more on the impact of bullying and harassment.
It is good practice for employers to have a bullying and harassment policy giving written examples of what is unacceptable behaviour in their organisation. See drawing up an anti-bullying and harassment policy.
Developed withActionsAlso on this siteContent category
Source URL
/content/what-meant-bullying-and-harassment
Links
Why does bullying and harassment occur?
A look at the reasons why people bully and harass others in the workplace.
Bullying and harassment may occur because of underlying problems in the workplace
Underlying problems that may contribute to bullying and harassment
- Poor job design and work relationships.
- Lack of accountability.
- Existence of a particular culture at work.
- Over-competitive environment.
- Climate of insecurity, for example, fear of redundancy.
- Rigid management style.
- Abuse of power.
- Lack of procedure for resolving problems.
If bullying and/or harassment is a problem in your workplace, try to find out why it's happening before taking action.
Challenge unacceptable behaviour
For example, if a number of employees have started to complain of being on the receiving end of sexist jokes, it may be that there is a culture of sexist banter in your workplace. If so, you could:
- Intervene and caution that such banter is inappropriate and will not be tolerated in the workplace. You could initially deal with this matter informally by indicating the potential for formal action.
- Take some form of disciplinary action against those telling the jokes, eg verbal or written warnings.
- Remind all your staff about your bullying/harassment policy, eg that bullying and harassing colleagues is a serious disciplinary matter.
Developed withActionsAlso on this siteContent category
Source URL
/content/why-does-bullying-and-harassment-occur
Links
The impact of bullying and harassment
A business may be guilty of discrimination, breach of contract or a criminal offence if an employee is bullied or harassed.
Employers should be aware of the potential legal implications of bullying and harassment in the workplace.
Harassment of an employee is a stand-alone offence, but it can amount to:
- unlawful discrimination on the grounds of race, including colour, nationality and ethnic or national origins, sex, including pregnancy and maternity, marital/civil partnership status, gender reassignment, disability, religion/belief or political opinion, sexual orientation, age, trade union membership or non-membership or status as a fixed-term or part-time worker
- a breach of contract, ie a breach of one of the implied terms of any employment contract, such as the duty to provide a safe working environment or to maintain trust and confidence in the employer
- a criminal offence
You could be liable for the actions of your employees unless you have taken reasonable steps to prevent bullying or harassment. Action could still also be taken against you even after a person has left your employment.
Negative impact of bullying and harassment on a business
Bullying and harassment can also have a serious adverse effect on the success of the business leading to reduced productivity and profits.
This is because bullying and harassment can cause:
- low morale and poor employee relations
- loss of respect for managers
- reduced productivity and profits
- increased absenteeism and turnover of staff
- damage to the image/reputation of the business
- irreparably harmed working relationships
- stress-related complaints, absences and claims
- industrial tribunal or other civil court claims
- expensive litigation
- negative publicity
Developed withActionsAlso on this siteContent category
Source URL
/content/impact-bullying-and-harassment
Links
Recognising bullying or harassment
Look out for absenteeism or a change in behaviour if you suspect an employee is being bullied or harassed.
Bullying and harassment can often be hard for employers to recognise, particularly as it may not be obvious to colleagues of the person being bullied or harassed.
This may be because:
- the harassment or bullying is done in subtle ways
- staff may think it's part of the 'culture' of the workplace
An individual may also be too frightened to report an incident.
A good employer should be aware of this, and keep an eye out for some of the possible signs of bullying and harassment.
Signs of bullying and harassment
Signs of bullying and harassment may include:
Absenteeism
If staff absenteeism is more frequent, or for longer periods than usual.
High staff turnover
Especially if high staff turnover occurs in a specific team area or where staff work for a particular manager.
Stress symptoms
Staff displaying symptoms of stress including fatigue, anxiety, depression, immune system suppression, aches, pains, numbness and panic attacks.
Change in behaviour or performance
A change in an individual's behaviour or a drop in performance at work.
Relationships
Strained relationships and uneasy working relationships, friction and factions.
You should not ignore or leave unchallenged an incident just because the individual does not raise a grievance.
How bullying and harassment can be carried out
Bullying and harassment may be carried out face-to-face. However, it may be done in more underhand ways, such as:
- by letter
- electronically, by email or social networking sites
- by phone or text message
- at work-related social functions
Social media bullying and harassment
Employers need to be aware of the potential for social media to be used for cyber bullying and harassment purposes.
Online bullying and harassment could include:
- Social exclusion - limiting interaction to cliques/groups.
- Posting offensive or threatening comments.
- Posting photographs or videos.
Online bullying may breach an employer's bullying/harassment policy and so should be treated in the same way as if it had occurred in the workplace. If the harassment is related to a particular characteristic of the individual, eg race, sex, religion etc it is prohibited under anti-discrimination legislation.
Dignity at work webinar
The Labour Relations Agency (LRA) dignity at work webinar provides useful information on the topic of bullying and harassment. The webinar addresses the issue of bullying and harassment in the workplace by looking at core issues such as distinguishing bullying from harassment, the law and liability, and the formal and informal approaches to dealing with bullying and harassment. The webinar is suitable for both employers and employees.
Developed withActionsAlso on this siteContent category
Source URL
/content/recognising-bullying-or-harassment
Links
Preventing bullying and harassment
A properly implemented bullying and harassment policy is essential to your business.
Employers are responsible for preventing bullying and harassment, so it is in your interest to have a policy to avoid it and put procedures in place to implement the policy. See drawing up an anti-bullying and harassment policy.
Your responsibility to ensure the policy is implemented
It is your responsibility to make sure that any policy has been properly implemented, is understood by staff, and is being developed, used, and monitored properly. If a tribunal believes that all reasonable steps have been taken by the employer to prevent bullying and harassment, it may avoid liability.
You should make sure that:
- All the management team have a working knowledge of and are seen to be fully committed to the policy.
- You identify who is in overall charge, and in day-to-day charge, of implementing the policy.
- You advise all employees, including managers, of their responsibilities under the policy.
- You have set aside time to train those in charge on their responsibilities.
- The policy covers all the areas covered by anti-discrimination law. See how to prevent discrimination and value diversity.
- The policy is linked to other relevant procedures such as discipline/grievance/social media and any appraisal system for managers.
- You use all appropriate ways to highlight and raise awareness of the policies to your workforce including any induction process.
- You keep a note of complaints so you can detect any patterns of inappropriate behaviour. Remember that an absence of any complaints does not necessarily mean that bullying and harassment are not going on.
- You review the policy from time to time to take account of changes in the law and make sure it's working properly.
- The employee's attention is drawn regularly to aspects of the policy focusing on, for example, the potential for sexual harassment at social events and the protocols regarding this.
- You have been seen to put the procedure into practice eg dealt informally with any inappropriate banter in the workplace.
Dignity at work webinar
The Labour Relations Agency (LRA) dignity at work webinar provides useful information on the topic of bullying and harassment. The webinar addresses the issue of bullying and harassment in the workplace by looking at core issues such as distinguishing bullying from harassment, the law and liability, and the formal and informal approaches to dealing with bullying and harassment. The webinar is suitable for both employers and employees.
Developed withActionsAlso on this siteContent category
Source URL
/content/preventing-bullying-and-harassment
Links
Drawing up an anti-bullying and harassment policy
Consult staff and trade unions when creating procedures to deal with harassment and bullying.
Ideally you should draw up a bullying and harassment policy in consultation with staff and/or their representatives.
For example, trade unions may help you as they may well have experience in handling bullying and harassment cases.
What to include in your bullying and harassment policy
Your policy on bullying and harassment could include:
- An explanation of what the terms mean and that harassment covers all the areas protected by the anti-discrimination laws. See how to prevent discrimination and value diversity.
- Examples of behaviour that could be considered bullying and harassment.
- A statement that bullying and harassment will not be tolerated, and could result in the bully or harasser being subjected to disciplinary action, which may result in dismissal.
- A clear statement on appropriate use of social media and an explanation that inappropriate comments made on social media sites eg Facebook, X, LinkedIn etc about work colleagues, clients, customers or suppliers could lead to disciplinary action being taken against those involved even if made away from the workplace.
- A statement pointing out that bullying and harassment will not be tolerated at work-related events, eg Christmas parties, or training courses - even if they are away from the normal workplace.
- Details of the procedures to be followed if bullying and/or harassment occurs, including both informal and formal approaches and relevant timescales that should be linked to your discipline and grievance procedures.
- Assurance that any complaint will be taken seriously, and treated confidentially and that employees making complaints will be protected from retaliation.
- Assurance that a thorough and fair investigation of a claim will take place.
- A statement that where matters are being handled formally, there will be a meeting with the complainant to discuss the matter further, a decision issued as a result of the meeting and that the employee will have the right of appeal.
- Sources of guidance and support.
- Where the company has trained harassment contact officers/counsellors, the employee could be encouraged to discuss their issues with them in the first instance.
You should also include the name of the person the employee should contact if they wish to raise a complaint about bullying/harassment. This would normally be the line manager or another manager if the employee is uncomfortable raising the issue with their line manager.
Download the Equality Commission's model harassment and bullying policy (DOC, 68K).
Dignity at work webinar
The Labour Relations Agency (LRA) dignity at work webinar provides useful information on the topic of bullying and harassment. The webinar addresses the issue of bullying and harassment in the workplace by looking at core issues such as distinguishing bullying from harassment, the law and liability, and the formal and informal approaches to dealing with bullying and harassment. The webinar is suitable for both employers and employees.
Developed withActionsAlso on this siteContent category
Source URL
/content/drawing-anti-bullying-and-harassment-policy
Links
Dealing with bullying and harassment claims
Set up policies to deal with grievances fairly and sensitively and protect both the complainant and the alleged bully.
You should take bullying or harassment complaints seriously as you can be held liable for harassment suffered by your employees at work or at work-related events.
Draw up an anti-bullying and harassment policy
You should know, and make known to your employees, what approach you will take, for example, by issuing a policy that:
- encourages victims of bullying or harassment to come forward
- provides for an informal route to complain within a formal procedure and balances the interests of the victim and the alleged bully/harasser
- tells staff and trains managers as to what they should do if they become aware of someone being bullied or harassed - see drawing up an anti-bullying and harassment policy
Investigate claims thoroughly and fairly
Bear in mind that a claim could be malicious - to investigate it thoroughly and fairly you should:
- use an impartial, trained investigator
- consider a paid precautionary suspension of the alleged bully or harasser on full pay while the investigation is carried out (such suspension should only be imposed after careful consideration, and only if alternatives, such as transfer to other duties, redeployment without loss of pay or the taking of annual holidays to which the employee is entitled, cannot be agreed)
- review any action taken to ensure it is not unnecessarily protracted - it will be made clear that any action taken is not considered a disciplinary action
- allow both parties to be accompanied to a hearing by a work colleague or accredited trade union representative of their choice
Carefully decide what action to take
Following substantiated claims of bullying and harassment, decide carefully what action you are going to take and whether the employment contract provides for it - whether against the complainant or bully/harasser.
This could be:
- counselling or training
- a formal warning
- suspension
- transfer - only the guilty party should be transferred
- dismissal
Trade union role
Trade unions may have a role in cases of bullying and harassment.
They can provide:
- support for claims
- guidance and support for the complainant or the alleged bully or harasser
- accompaniment to hearings
- help in eliminating a bullying culture
Developed withActionsAlso on this siteContent category
Source URL
/content/dealing-bullying-and-harassment-claims
Links
What is meant by bullying and harassment?
In this guide:
- Bullying and harassment
- What is meant by bullying and harassment?
- Why does bullying and harassment occur?
- The impact of bullying and harassment
- Recognising bullying or harassment
- Preventing bullying and harassment
- Drawing up an anti-bullying and harassment policy
- Dealing with bullying and harassment claims
What is meant by bullying and harassment?
Offensive or insulting behaviour such as verbal abuse or public humiliation can make employees unhappy or fearful.
Harassment - in relation to employment - has a legal definition, but bullying does not.
Bullying
There is no single legal definition of bullying, but it can include:
- offensive or insulting behaviour by another employee which makes an individual feel threatened, or taken advantage of
- humiliation of an employee
- less obvious ways of making an employee feel frightened or demoralised
Common forms of bullying
Some common forms of bullying are:
- verbal abuse - eg persistent taunting
- physical violence or violent gestures
- public humiliation of an employee
Subtle forms of bullying
However, bullying can be more subtle, such as:
- giving someone an impossible deadline
- removing an employee's responsibilities and giving them more menial tasks
- withholding information or giving false information
- excluding them from a meeting or meetings relevant to them
Harassment
Harassment on the grounds of, or in some cases, related to the following is explicitly prohibited in employment and vocational training:
- sex, including pregnancy and maternity
- marital/civil partnership status
- gender reassignment
- race, including colour, nationality, and ethnic or national origins
- disability
- religion/belief or political opinion
- sexual orientation
- age
- sexual harassment
- trade union membership or non-membership
- status as a fixed-term or part-time worker
Definition of harassment
Harassment is defined as any unwanted conduct related to these protected social identities that has the purpose or effect of either:
- violating the dignity of an individual
- creating an intimidating, hostile, degrading, humiliating, or offensive environment for an individual
Note that an employee can claim harassment even if the harassment was not actually directed at them, eg when a female worker overhears a female colleague being verbally harassed by a male colleague and it violates their dignity.
Sexual harassment
Sexual harassment is defined as any form of unwanted verbal, non-verbal, or physical conduct of a sexual nature that has the purpose or effect of either:
- violating an individual's dignity
- creating an intimidating, hostile, degrading, humiliating, or offensive environment for an individual
It can also occur when an individual:
- rejects the unwanted conduct mentioned above or unwanted conduct related to gender reassignment or sex, and
- is treated unfairly as a result
It's important to note that, while sexual harassment is commonly committed by a man against a woman, it can also be committed by a woman against a man, by a man against another man, or by a woman against another woman.
Third-party harassment
It is unlawful to allow an employee to be persistently sexually harassed by a third party, eg a client or customer.
However, you may only be liable for such harassment if:
- you know that the employee has been sexually harassed in the course of their employment on at least two other occasions by a third party, and
- you have not taken reasonable steps to stop it from happening to that person again
Note that it does not matter whether the third party is the same or a different person on each occasion.
Examples of third-party sexual harassment include:
- embarrassing or otherwise offensive jokes
- unwelcome physical contact or sexual advances
- the expression of sexist views
- lewd comments and innuendo
- the sending of offensive emails, text messages, etc
- displays of pornographic material
It is possible that some incidents of harassment may not be covered by the anti-discrimination legislation, as they may actually be incidents of bullying. However, if an employer fails to deal with any form of bullying or harassment, the victim could resign and claim constructive dismissal. Read more on the impact of bullying and harassment.
It is good practice for employers to have a bullying and harassment policy giving written examples of what is unacceptable behaviour in their organisation. See drawing up an anti-bullying and harassment policy.
Developed withActionsAlso on this siteContent category
Source URL
/content/what-meant-bullying-and-harassment
Links
Why does bullying and harassment occur?
A look at the reasons why people bully and harass others in the workplace.
Bullying and harassment may occur because of underlying problems in the workplace
Underlying problems that may contribute to bullying and harassment
- Poor job design and work relationships.
- Lack of accountability.
- Existence of a particular culture at work.
- Over-competitive environment.
- Climate of insecurity, for example, fear of redundancy.
- Rigid management style.
- Abuse of power.
- Lack of procedure for resolving problems.
If bullying and/or harassment is a problem in your workplace, try to find out why it's happening before taking action.
Challenge unacceptable behaviour
For example, if a number of employees have started to complain of being on the receiving end of sexist jokes, it may be that there is a culture of sexist banter in your workplace. If so, you could:
- Intervene and caution that such banter is inappropriate and will not be tolerated in the workplace. You could initially deal with this matter informally by indicating the potential for formal action.
- Take some form of disciplinary action against those telling the jokes, eg verbal or written warnings.
- Remind all your staff about your bullying/harassment policy, eg that bullying and harassing colleagues is a serious disciplinary matter.
Developed withActionsAlso on this siteContent category
Source URL
/content/why-does-bullying-and-harassment-occur
Links
The impact of bullying and harassment
A business may be guilty of discrimination, breach of contract or a criminal offence if an employee is bullied or harassed.
Employers should be aware of the potential legal implications of bullying and harassment in the workplace.
Harassment of an employee is a stand-alone offence, but it can amount to:
- unlawful discrimination on the grounds of race, including colour, nationality and ethnic or national origins, sex, including pregnancy and maternity, marital/civil partnership status, gender reassignment, disability, religion/belief or political opinion, sexual orientation, age, trade union membership or non-membership or status as a fixed-term or part-time worker
- a breach of contract, ie a breach of one of the implied terms of any employment contract, such as the duty to provide a safe working environment or to maintain trust and confidence in the employer
- a criminal offence
You could be liable for the actions of your employees unless you have taken reasonable steps to prevent bullying or harassment. Action could still also be taken against you even after a person has left your employment.
Negative impact of bullying and harassment on a business
Bullying and harassment can also have a serious adverse effect on the success of the business leading to reduced productivity and profits.
This is because bullying and harassment can cause:
- low morale and poor employee relations
- loss of respect for managers
- reduced productivity and profits
- increased absenteeism and turnover of staff
- damage to the image/reputation of the business
- irreparably harmed working relationships
- stress-related complaints, absences and claims
- industrial tribunal or other civil court claims
- expensive litigation
- negative publicity
Developed withActionsAlso on this siteContent category
Source URL
/content/impact-bullying-and-harassment
Links
Recognising bullying or harassment
Look out for absenteeism or a change in behaviour if you suspect an employee is being bullied or harassed.
Bullying and harassment can often be hard for employers to recognise, particularly as it may not be obvious to colleagues of the person being bullied or harassed.
This may be because:
- the harassment or bullying is done in subtle ways
- staff may think it's part of the 'culture' of the workplace
An individual may also be too frightened to report an incident.
A good employer should be aware of this, and keep an eye out for some of the possible signs of bullying and harassment.
Signs of bullying and harassment
Signs of bullying and harassment may include:
Absenteeism
If staff absenteeism is more frequent, or for longer periods than usual.
High staff turnover
Especially if high staff turnover occurs in a specific team area or where staff work for a particular manager.
Stress symptoms
Staff displaying symptoms of stress including fatigue, anxiety, depression, immune system suppression, aches, pains, numbness and panic attacks.
Change in behaviour or performance
A change in an individual's behaviour or a drop in performance at work.
Relationships
Strained relationships and uneasy working relationships, friction and factions.
You should not ignore or leave unchallenged an incident just because the individual does not raise a grievance.
How bullying and harassment can be carried out
Bullying and harassment may be carried out face-to-face. However, it may be done in more underhand ways, such as:
- by letter
- electronically, by email or social networking sites
- by phone or text message
- at work-related social functions
Social media bullying and harassment
Employers need to be aware of the potential for social media to be used for cyber bullying and harassment purposes.
Online bullying and harassment could include:
- Social exclusion - limiting interaction to cliques/groups.
- Posting offensive or threatening comments.
- Posting photographs or videos.
Online bullying may breach an employer's bullying/harassment policy and so should be treated in the same way as if it had occurred in the workplace. If the harassment is related to a particular characteristic of the individual, eg race, sex, religion etc it is prohibited under anti-discrimination legislation.
Dignity at work webinar
The Labour Relations Agency (LRA) dignity at work webinar provides useful information on the topic of bullying and harassment. The webinar addresses the issue of bullying and harassment in the workplace by looking at core issues such as distinguishing bullying from harassment, the law and liability, and the formal and informal approaches to dealing with bullying and harassment. The webinar is suitable for both employers and employees.
Developed withActionsAlso on this siteContent category
Source URL
/content/recognising-bullying-or-harassment
Links
Preventing bullying and harassment
A properly implemented bullying and harassment policy is essential to your business.
Employers are responsible for preventing bullying and harassment, so it is in your interest to have a policy to avoid it and put procedures in place to implement the policy. See drawing up an anti-bullying and harassment policy.
Your responsibility to ensure the policy is implemented
It is your responsibility to make sure that any policy has been properly implemented, is understood by staff, and is being developed, used, and monitored properly. If a tribunal believes that all reasonable steps have been taken by the employer to prevent bullying and harassment, it may avoid liability.
You should make sure that:
- All the management team have a working knowledge of and are seen to be fully committed to the policy.
- You identify who is in overall charge, and in day-to-day charge, of implementing the policy.
- You advise all employees, including managers, of their responsibilities under the policy.
- You have set aside time to train those in charge on their responsibilities.
- The policy covers all the areas covered by anti-discrimination law. See how to prevent discrimination and value diversity.
- The policy is linked to other relevant procedures such as discipline/grievance/social media and any appraisal system for managers.
- You use all appropriate ways to highlight and raise awareness of the policies to your workforce including any induction process.
- You keep a note of complaints so you can detect any patterns of inappropriate behaviour. Remember that an absence of any complaints does not necessarily mean that bullying and harassment are not going on.
- You review the policy from time to time to take account of changes in the law and make sure it's working properly.
- The employee's attention is drawn regularly to aspects of the policy focusing on, for example, the potential for sexual harassment at social events and the protocols regarding this.
- You have been seen to put the procedure into practice eg dealt informally with any inappropriate banter in the workplace.
Dignity at work webinar
The Labour Relations Agency (LRA) dignity at work webinar provides useful information on the topic of bullying and harassment. The webinar addresses the issue of bullying and harassment in the workplace by looking at core issues such as distinguishing bullying from harassment, the law and liability, and the formal and informal approaches to dealing with bullying and harassment. The webinar is suitable for both employers and employees.
Developed withActionsAlso on this siteContent category
Source URL
/content/preventing-bullying-and-harassment
Links
Drawing up an anti-bullying and harassment policy
Consult staff and trade unions when creating procedures to deal with harassment and bullying.
Ideally you should draw up a bullying and harassment policy in consultation with staff and/or their representatives.
For example, trade unions may help you as they may well have experience in handling bullying and harassment cases.
What to include in your bullying and harassment policy
Your policy on bullying and harassment could include:
- An explanation of what the terms mean and that harassment covers all the areas protected by the anti-discrimination laws. See how to prevent discrimination and value diversity.
- Examples of behaviour that could be considered bullying and harassment.
- A statement that bullying and harassment will not be tolerated, and could result in the bully or harasser being subjected to disciplinary action, which may result in dismissal.
- A clear statement on appropriate use of social media and an explanation that inappropriate comments made on social media sites eg Facebook, X, LinkedIn etc about work colleagues, clients, customers or suppliers could lead to disciplinary action being taken against those involved even if made away from the workplace.
- A statement pointing out that bullying and harassment will not be tolerated at work-related events, eg Christmas parties, or training courses - even if they are away from the normal workplace.
- Details of the procedures to be followed if bullying and/or harassment occurs, including both informal and formal approaches and relevant timescales that should be linked to your discipline and grievance procedures.
- Assurance that any complaint will be taken seriously, and treated confidentially and that employees making complaints will be protected from retaliation.
- Assurance that a thorough and fair investigation of a claim will take place.
- A statement that where matters are being handled formally, there will be a meeting with the complainant to discuss the matter further, a decision issued as a result of the meeting and that the employee will have the right of appeal.
- Sources of guidance and support.
- Where the company has trained harassment contact officers/counsellors, the employee could be encouraged to discuss their issues with them in the first instance.
You should also include the name of the person the employee should contact if they wish to raise a complaint about bullying/harassment. This would normally be the line manager or another manager if the employee is uncomfortable raising the issue with their line manager.
Download the Equality Commission's model harassment and bullying policy (DOC, 68K).
Dignity at work webinar
The Labour Relations Agency (LRA) dignity at work webinar provides useful information on the topic of bullying and harassment. The webinar addresses the issue of bullying and harassment in the workplace by looking at core issues such as distinguishing bullying from harassment, the law and liability, and the formal and informal approaches to dealing with bullying and harassment. The webinar is suitable for both employers and employees.
Developed withActionsAlso on this siteContent category
Source URL
/content/drawing-anti-bullying-and-harassment-policy
Links
Dealing with bullying and harassment claims
Set up policies to deal with grievances fairly and sensitively and protect both the complainant and the alleged bully.
You should take bullying or harassment complaints seriously as you can be held liable for harassment suffered by your employees at work or at work-related events.
Draw up an anti-bullying and harassment policy
You should know, and make known to your employees, what approach you will take, for example, by issuing a policy that:
- encourages victims of bullying or harassment to come forward
- provides for an informal route to complain within a formal procedure and balances the interests of the victim and the alleged bully/harasser
- tells staff and trains managers as to what they should do if they become aware of someone being bullied or harassed - see drawing up an anti-bullying and harassment policy
Investigate claims thoroughly and fairly
Bear in mind that a claim could be malicious - to investigate it thoroughly and fairly you should:
- use an impartial, trained investigator
- consider a paid precautionary suspension of the alleged bully or harasser on full pay while the investigation is carried out (such suspension should only be imposed after careful consideration, and only if alternatives, such as transfer to other duties, redeployment without loss of pay or the taking of annual holidays to which the employee is entitled, cannot be agreed)
- review any action taken to ensure it is not unnecessarily protracted - it will be made clear that any action taken is not considered a disciplinary action
- allow both parties to be accompanied to a hearing by a work colleague or accredited trade union representative of their choice
Carefully decide what action to take
Following substantiated claims of bullying and harassment, decide carefully what action you are going to take and whether the employment contract provides for it - whether against the complainant or bully/harasser.
This could be:
- counselling or training
- a formal warning
- suspension
- transfer - only the guilty party should be transferred
- dismissal
Trade union role
Trade unions may have a role in cases of bullying and harassment.
They can provide:
- support for claims
- guidance and support for the complainant or the alleged bully or harasser
- accompaniment to hearings
- help in eliminating a bullying culture
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Potential problems following redundancy
In this guide:
- Redundancy: the options
- What is redundancy?
- Avoiding redundancies
- Redundancy and lay-offs
- Redundancy and short-time working
- Redundancy selection: non compulsory
- Redundancy selection: compulsory
- The redundancy consultation process
- Rights of redundant employees
- Help for redundant employees
- Potential problems following redundancy
What is redundancy?
Explanation of redundancy and the reasons for dismissing staff on the grounds of redundancy.
Redundancy is when you dismiss an employee because you no longer:
- carry out the business for which they are employed
- carry out the business in the place where they are employed
- require them to carry out work of a particular kind
- require them to carry out work of a particular kind in the place where they are employed
For a redundancy to be genuine, you must demonstrate that the employee's job will no longer exist.
In this situation, eligible employees would be entitled to receive a statutory redundancy payment (SRP) - read more on rights of redundant employees.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Avoiding redundancies
Alternatives to compulsory redundancy.
You should take reasonable steps to avoid compulsory redundancies by considering alternatives, such as:
- seeking applicants for voluntary redundancy
- seeking applications from existing staff to work flexibly
- laying off self-employed contractors, freelancers, etc
- not using casual labour
- recruitment restrictions
- reducing or banning overtime
- filling vacancies elsewhere in the business with existing employees
- short-time working or temporary lay-offs - see lay-off and short-time working (PDF, 33K)
- agreed variation to working hours, on a temporary or permanent basis
- allowing unpaid career breaks and sabbaticals
Improving business performance
Before considering redundancies you should look at your business by assessing current performance and seeing whether there are other things you can do to improve its output and performance.
Cut costs
Are there areas of your business where you can save money? See:
Increase sales
Can your business do more to sell more products or services? See:
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy and lay-offs
Contractual and statutory issues for laying off employees, including statutory guarantee and redundancy payments.
You can lay-off an employee when you temporarily cannot give them paid work.
You must expressly agree it with them. This could be set out in:
- their contract of employment
- a national agreement for the industry
- a collective agreement between you and a recognised trade union
National and collective agreements can only be enforced if they are incorporated into the employee's contract of employment.
You may also be able to lay-off an employee:
- Where you have clear evidence that shows that laying off employees has been a widely accepted practice in your organisation over a long period of time.
- If you agree with the employee to change their employment contract to allow them to be laid off. This change will not necessarily give you the power to lay off the employee without pay and without their consent in the future. See how to change an employee's terms of employment.
Where there is no formal agreement in place and the employee refuses to agree to be laid off, you may have to consider other options which could include terminating the employee's original contract and offering them a new, revised one.
Terminating the contract would be just one of the options that the employer should consider.
This involves dismissing the employee and could lead to a claim of unfair dismissal.
Wrongful lay-offs
You will be in breach of contract if you lay off an employee without pay if there is no contractual agreement or the employee has not agreed to it.
The employee may:
- choose to accept the breach of contract and treat the contract as continuing, while claiming a guarantee payment
- sue for damages for breach of contract in a civil court or, in certain circumstances, at an industrial tribunal
- bring a claim of unlawful deduction of wages before an industrial tribunal
- claim that your action amounted to a dismissal which could lead to a claim of unfair dismissal and/or for a statutory redundancy payment (SRP)
Statutory guarantee payments (SGP) and lay-offs
Eligible employees are entitled to a statutory guarantee payment if you don't provide them with a full day's work during the time they would normally be required to work. The maximum payment is five days in any three months.
For more information, see guarantee pay: employee entitlement, calculation and exemptions.
Statutory redundancy payments (SRP) and lay-offs
Employees can claim a statutory redundancy payment if the lay-off runs for:
- four consecutive weeks or longer
- any six weeks (with not more than three of the weeks being consecutive, eg the six weeks cannot be made up of a four-week and a two-week period) in a 13-week period
The employee must give you written notice in advance that they intend to make a claim for an SRP. The claim may be contested by the employer if normal working is likely to be resumed within four weeks and there is a reasonable prospect of work for not less than 13 weeks, during which the employee would not be laid off.
There is a strict timetable of requirements, one of which is the resignation of the employee, whereby the employee may ultimately complain to an Industrial Tribunal if they consider that they are entitled to a redundancy payment and it remains unpaid.
See temporary lay-off and short-time working.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy and short-time working
Contract and statutory issues relating to short-time working, including statutory guarantee and redundancy payments.
Short-time working is where there is a reduction in the work provided for an employee in a week to the extent that their pay for that week is less than half a week's pay.
You can only put an employee on short-time working where you have expressly agreed it with them. Such an agreement may be set out in:
- their contract of employment
- a national agreement for the industry
- a collective agreement between you and a recognised trade union
National and collective agreements can only be enforced if they are incorporated into the employee's employment contract.
You may also be able to put an employee on short-time working:
- Where you have clear evidence that shows that short-time working has been a widely accepted practice in your organisation over a long period of time.
- If you agree with the employee to change their employment contract to allow them to be put on short-time working. This change will not necessarily give you the power to put the employee on short-time work without their consent in the future. Read more on how to change an employee's terms of employment.
Where there is no contractual agreement already in place and the employee refuses to agree to short-time working, you may have to consider other options which would include terminating the employee's original contract and offering them a new, revised one.
Terminating the contract would only be one of the options that the employer should consider.
However, this involves dismissing the employee and could lead to a claim of unfair dismissal.
See temporary lay-offs and short-time working.
Wrongful short-time working
You will be in breach of contract if you put an employee on short-time work without a contractual agreement or if the employee has not agreed to it.
As a result, the employee may:
- choose to accept the breach of contract and treat the contract as continuing while claiming a guarantee payment
- sue for damages for breach of contract in a civil court or, in certain circumstances, at an industrial tribunal
- bring a claim of unlawful deduction of wages before an industrial tribunal
- claim that your action amounted to a dismissal which could lead to a claim of unfair dismissal and/or for a statutory redundancy payment (SRP)
Statutory guarantee payments (SGP) and short-time working
Eligible employees are entitled to statutory guarantee payment if you don't provide them with work on a day which they would normally be required to work. The maximum payment is five days in any three months.
See guarantee pay: employee entitlement.
Statutory redundancy payments (SRP) and short-time working
Employees can claim a statutory redundancy payment if the short-time working runs for:
- four consecutive weeks or longer, or
- any six weeks (with not more than three of the weeks being consecutive) in a 13-week period
Under the short-time working provisions of the legislation, employees who are put on short-time working and receive less than half a week's pay for four consecutive weeks, or any six weeks (no more than three of the weeks being consecutive eg the six weeks cannot be made up of a four week and a two week period) in a thirteen week period, may also claim a redundancy payment from their employer. The claim must be in writing and may be contested by the employer if normal working is likely to be resumed within four weeks and there is a reasonable prospect of work for not less than 13 weeks, during which the employee would not be put on short-time.
There is a strict timetable of requirements, one of which is the resignation of the employee, whereby the employee may ultimately complain to an Industrial Tribunal if they consider that they are entitled to a redundancy payment and it remains unpaid.
The employee must give you written notice in advance that they intend to make a claim for an SRP.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy selection: non compulsory
Pros and cons of voluntary redundancy and early retirement options.
Non-compulsory redundancy covers voluntary redundancy.
You could ask employees if they would like to volunteer for redundancy and then select those to be made redundant.
Voluntary redundancy advantages
- It is less demoralising and disruptive than compulsory redundancy.
- It helps identify employees who are willing to accept redundancy.
Voluntary redundancy disadvantages
- It could work out to be more expensive as you may need to offer enhanced redundancy payments to attract people to leave.
- Management reserves the right to turn down offers from those volunteering to be made redundant.
- There is also the risk that employees not granted their voluntary redundancy request may react negatively and you could also end up with an imbalance of skills and experience.
See redundancy letters, forms, and templates.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Employment document toolkit
The LRA also has a free employment document toolkit. Once employers are registered they can unlock free employment guides to them build documents, policies, and procedures for their own organisation. Find out about the LRA's employment document toolkit.
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Redundancy selection: compulsory
How employers can fairly select employees for compulsory redundancy.
If you decide to make compulsory redundancies you will need to:
- create an objective and non-discriminatory redundancy selection criteria
- identify the pool of employees from which all or some employees will be made redundant
Redundancy selection criteria
The criteria that can be used to select employees for redundancy can include:
- skills, qualifications, and aptitude
- standard of work performance
- attendance/disciplinary record
- experience
Criteria used should be verifiable, ie you should have supporting, objective evidence of it. It should be precisely defined, non-discriminatory, and applied consistently, to avoid the possibility of unlawful discrimination.
Download redundancy procedure (PDF, 319K) and sample redundancy selection matrix template (DOC, 17K).
Automatically unfair selection criteria
Some criteria will make any subsequent redundancy dismissal automatically unfair.
You should not select an employee for redundancy because of issues related to:
- trade union membership or non-membership
- lawful industrial action lasting up to 12 weeks
- being an employee representative
- actions taken on specified health and safety grounds
- pregnancy, maternity, paternity, adoption, and parental leave
- part-time or fixed-term contract status
For a complete list, see unfair dismissal.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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The redundancy consultation process
Redundancy consultation and other legal obligations during the redundancy process.
If you fail to consult employees in a redundancy situation, any redundancies made will almost certainly be unfair.
Collective redundancy notification
A collective redundancy is when you plan to make 20 or more employees redundant at one establishment within a 90-day period.
Steps you must take:
Advance notification of redundancies
Fill in advance notification of redundancies form HR1. You must provide advance notification of redundancies to the Northern Ireland Statistics and Research Agency by completing the online form. This information is collated and passed onto the Department for the Economy (DfE) and Department for Communities (DfC) for information.
Employers must send a copy of form HR1 to the representatives of the employees being consulted on redundancy.
Consult with workplace representatives
These may be either trade union representatives and/or elected employee representatives for those employees not represented by a union. If your employees choose not to elect employee representatives, you must give the relevant information directly to each individual.
Collective redundancy consultation
Consultation must start when you are developing redundancy proposals and at least:
- 30 days before the first redundancy where there are 20 to 99 proposed redundancies
- 90 days before the first redundancy where there are 100 or more proposed redundancies
An employer who has already begun consultations about one group of proposed redundancy dismissals and later finds it necessary to make a further group redundant does not have to add the numbers of employees together to calculate the minimum period for either group.
It is not necessary that consultation should last for all of that time. Further, where consultation has not been completed by the end of the 30 or 90-day period, employers should continue the consultation beyond the 30 or 90-day period.
In other words, the consultation has either resulted in an agreement with employee representatives or has otherwise reached its conclusion. If consultation has been completed within the 30 or 90-day period, the employer may issue the notices of dismissal at that point. As referred to above, employers should consult beyond the 30 or 90-day minimum where the consultations are not yet complete but in some cases, it could be longer where the combination of the consultation and the notice exceeds the period. This timetable can be shortened when an employee decides to leave early or take voluntary redundancy.
The obligations may apply even when an employer intends to offer alternative employment on different terms and conditions to some or all of the employees, with the result that the number actually dismissed is less than twenty or in fact where no dismissals occur; this will be the case if employees are to be re-deployed on such radically different terms and conditions that accepting the new posts amounts to dismissal and re-engagement.
The obligations apply to compulsory redundancies, but in some circumstances may also apply to 'voluntary' redundancies if an employee has no real choice whether to stay or to leave.
If you fail to carry out collective redundancy consultation, affected employees may claim a protective award from an Industrial Tribunal - see potential problems following redundancy.
It is good practice to consult employee or trade union representatives even if fewer than 20 redundancies are planned.
In addition, where there are no representatives present or when there are no representatives elected to conduct consultation, it is good practice to meet with all individuals who are at risk of redundancy, regardless of whether it affects more or less than 20 employees.
DfE must receive the advanced notification of redundancies on form HR1 at least:
- 30 days before the first redundancy where there are 20 to 99 proposed redundancies and before the individuals have received personal notice of termination
- 90 days before the first redundancy where there are 100 or more proposed redundancies and before the individuals have received personal notice of termination
Late notification, or failure to notify, is an offence and you may be liable to a fine of up to £5,000.
Redundancy: information and consultation (I&C) agreements
If you have an I&C agreement in place, you have a duty to inform and consult employees or their representatives on changes to the workforce. This means that you may have to inform and consult on any proposed redundancies.
You do not have to inform and consult at the same time under both the redundancy and the I&C legislation - you can choose instead to 'opt out' of your I&C agreement and consult under the redundancy legislation only.
What information must you provide?
At the start of the consultation, you must provide written details of:
- the reasons for redundancies
- the numbers and categories of employees involved
- the total numbers of employees in these categories
- how you plan to select employees for redundancy
- how you will carry out redundancies
- how you will work out redundancy payments
- agency workers: the number of agency workers, where they are working in the business, and the type of work they are contracted to undertake
Consultation does not have to end in agreement, but it must be properly carried out with a view to reaching an agreement, including ways of avoiding redundancies or reducing their effect.
Individual redundancy consultation
You should consult employees individually regardless of the number you plan to make redundant. While there are no fixed timescales within which this consultation must take place it should be of a sufficient timescale to be meaningful in the individual circumstances.
If you fail to do so, any subsequent dismissals may be unfair - see unfair dismissal.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Rights of redundant employees
The employee's right to statutory redundancy payments, other redundancy-related rights, and how employers can calculate payments.
Redundant employees have a number of rights and may be entitled to receive a statutory redundancy payment (SRP).
The right to receive an SRP
To receive an SRP, an individual must:
- be an employee working under a contract of employment
- have at least two years' continuous service - see continuous employment and employee rights
- have been dismissed, laid off, or put on short-term work (and have a qualifying period of lay-off)
Temporary lay-off and short-time working - Labour Relations Agency (LRA) guidance.
A redundant employee also has the right to receive a written statement setting out the amount of any redundancy payment and how you worked it out.
You must make the payment when or soon after you dismiss the employee.
How is an SRP calculated?
An SRP is based on an employee's age and length of employment and is counted back from the date of dismissal. Employees receive:
- 1.5 weeks' pay for each year of employment after their 41st birthday
- one week's pay for each year of employment after their 22nd birthday
- half a week's pay for each year of employment up to their 22nd birthday
Their length of service is capped at 20 years. Weekly pay is subject to the statutory limit which is £729 (since 6 April 2024). The maximum SRP payable is £21,870 (since 6 April 2024). These figures are normally reviewed each financial year.
Calculate the statutory redundancy pay due to your employee.
Taxation of SRPs
SRP is not taxable, as it's not more than £30,000. Any redundancy payment you make in addition to SRP is subject to tax and National Insurance (NI).
Other termination payments made to the employee at the same time - like payment in lieu of holiday - must have tax and NI deducted.
Failure to make an SRP
If an employee disagrees with the amount, or you fail to pay SRP, the employee has six months from the date their employment ended to make a claim for payment to an Industrial Tribunal.
All other complaints in relation to payments received on termination of employment due to redundancy for eg notice pay or holiday pay must be made to an Industrial Tribunal within three months from the date the employment ended.
If they fail to make the claim for redundancy payment in time, a tribunal still has the power for a further six months to decide whether or not the employee should receive an SRP.
Other redundancy rights
Employees under a notice of redundancy also have the right to:
- Be offered suitable alternative employment.
- Have a trial period in alternative employment without losing their right to an SRP.
- A reasonable amount of time off to look for another job or to arrange training. This applies where the employee has been employed for at least two years. The employer does not have to pay more than two-fifths of a week's pay, no matter how much time off they give the employee.
- Not be unfairly selected for redundancy - see unfair dismissal.
Offers of alternative work
Even if you have selected an employee for redundancy, you could still avoid dismissals by offering them alternative work.
For an offer to be valid:
- the job must actually be offered to the employee and the employee shouldn't have to apply
- the offer should be unconditional and in writing
- the offer must be made before the employee's current contract ends
- the offer should show how the new job differs from the old
- the new job must either start straight after the end of the old job or within four weeks
Employees who accept an offer of alternative work are allowed a four-week trial period to see if the work is suitable. The four-week trial period can be extended by agreement for training purposes only.
An agreement for an extended trial period must be in writing and be made before the employee starts work under the new contract. It must state the date on which the period of retraining will end and specify the terms and conditions of employment that will apply after the end of the retraining period.
They may still claim a statutory redundancy payment (SRP) if you both agree that the work is not suitable. If you think the job is suitable but the employee unreasonably refuses to take it, they may lose any entitlement to an SRP.
Alternatives to redundancy (PDF, 33K).
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Help for redundant employees
Practical advice and support for employees facing redundancy.
Try to find ways of helping employees come to terms with their situation.
How employers can help redundant employees
You could:
- consider re-employment to other roles within the business
- advise them to contact their local Jobs & Benefits office - your local Jobs and Benefits Office can provide advice if any employees being made redundant are under 18
- contact other local employers who may have vacancies
- offer advice on searching for suitable vacancies in the press and on the internet
- offer guidance on CVs, job application forms and interview techniques - see applying for jobs
- make them aware of the assistance available from the Careers Service
- provide clear information on the amount of redundancy pay and how it affects pension payments and state benefits
- point out the need for the employee to discuss the financial implications of redundancy with their family as early as possible
- consider other support, such as financial advice, or counselling support
Additional help with redundancy
Redundancy Payments Service
If you require further information or advice with an ongoing redundancy claim, you can call the Department for the Economy's Redundancy Payments Service on Tel 028 9025 7562 or email: rpsquery@economy-ni.gov.uk.
For general advice on redundancies, you can get help from the Labour Relations Agency (LRA) Helpline on Tel 03300 555 300.
Redundancy Service
The Department for Communities (DfC) offers a Redundancy Service to help employers and employees through the process of redundancy. A redundancy clinic webinar is also available to help employers and employees affected by redundancy.
For further help you can also email: dfcemployerservices@communities-ni.gov.uk.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Potential problems following redundancy
Avoid claims of unfair dismissal and help with redundancy payments.
An eligible employee can claim unfair dismissal if they feel employers:
- have unfairly selected them for redundancy or incorrectly applied the selection criteria
- failed to offer suitable alternative work where it was available
- didn't follow the proper consultation process
Employees may also be able to claim a protective award if employers fail to properly consult with employee representatives, ie trade union or elected employee representatives in collective redundancy situations. See rights of redundant employees.
Unfair redundancy selection
An employee will have been automatically unfairly dismissed if you select them for redundancy for certain reasons eg involving discrimination or whistleblowing. If you select the employee for redundancy for any of these reasons, they will be able to make an unfair dismissal claim regardless of how long they have been in your employment.
Failure to properly consult
If you fail to properly carry out collective redundancy consultation, a complaint may be made to an Industrial Tribunal by:
- a trade union or elected employee representatives
- individual employees who have been dismissed as redundant where there is no recognised trade union and the employees have chosen not to elect employee representatives
The tribunal may award up to 90 days' pay to each affected employee.
See the redundancy consultation process.
The Department for the Economy (DfE) may also prosecute you for failure to notify the proposed redundancies in advance.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Further information
If you require further information or advice with an ongoing redundancy claim, you can call DfE's Redundancy Payments Service on Tel 028 9025 7562 or email rpsquery@economy-ni.gov.uk.
For general information on redundancies, you can contact the Labour Relations Agency (LRA) Helpline on Tel 03300 555 300.
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Help for redundant employees
In this guide:
- Redundancy: the options
- What is redundancy?
- Avoiding redundancies
- Redundancy and lay-offs
- Redundancy and short-time working
- Redundancy selection: non compulsory
- Redundancy selection: compulsory
- The redundancy consultation process
- Rights of redundant employees
- Help for redundant employees
- Potential problems following redundancy
What is redundancy?
Explanation of redundancy and the reasons for dismissing staff on the grounds of redundancy.
Redundancy is when you dismiss an employee because you no longer:
- carry out the business for which they are employed
- carry out the business in the place where they are employed
- require them to carry out work of a particular kind
- require them to carry out work of a particular kind in the place where they are employed
For a redundancy to be genuine, you must demonstrate that the employee's job will no longer exist.
In this situation, eligible employees would be entitled to receive a statutory redundancy payment (SRP) - read more on rights of redundant employees.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Avoiding redundancies
Alternatives to compulsory redundancy.
You should take reasonable steps to avoid compulsory redundancies by considering alternatives, such as:
- seeking applicants for voluntary redundancy
- seeking applications from existing staff to work flexibly
- laying off self-employed contractors, freelancers, etc
- not using casual labour
- recruitment restrictions
- reducing or banning overtime
- filling vacancies elsewhere in the business with existing employees
- short-time working or temporary lay-offs - see lay-off and short-time working (PDF, 33K)
- agreed variation to working hours, on a temporary or permanent basis
- allowing unpaid career breaks and sabbaticals
Improving business performance
Before considering redundancies you should look at your business by assessing current performance and seeing whether there are other things you can do to improve its output and performance.
Cut costs
Are there areas of your business where you can save money? See:
Increase sales
Can your business do more to sell more products or services? See:
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy and lay-offs
Contractual and statutory issues for laying off employees, including statutory guarantee and redundancy payments.
You can lay-off an employee when you temporarily cannot give them paid work.
You must expressly agree it with them. This could be set out in:
- their contract of employment
- a national agreement for the industry
- a collective agreement between you and a recognised trade union
National and collective agreements can only be enforced if they are incorporated into the employee's contract of employment.
You may also be able to lay-off an employee:
- Where you have clear evidence that shows that laying off employees has been a widely accepted practice in your organisation over a long period of time.
- If you agree with the employee to change their employment contract to allow them to be laid off. This change will not necessarily give you the power to lay off the employee without pay and without their consent in the future. See how to change an employee's terms of employment.
Where there is no formal agreement in place and the employee refuses to agree to be laid off, you may have to consider other options which could include terminating the employee's original contract and offering them a new, revised one.
Terminating the contract would be just one of the options that the employer should consider.
This involves dismissing the employee and could lead to a claim of unfair dismissal.
Wrongful lay-offs
You will be in breach of contract if you lay off an employee without pay if there is no contractual agreement or the employee has not agreed to it.
The employee may:
- choose to accept the breach of contract and treat the contract as continuing, while claiming a guarantee payment
- sue for damages for breach of contract in a civil court or, in certain circumstances, at an industrial tribunal
- bring a claim of unlawful deduction of wages before an industrial tribunal
- claim that your action amounted to a dismissal which could lead to a claim of unfair dismissal and/or for a statutory redundancy payment (SRP)
Statutory guarantee payments (SGP) and lay-offs
Eligible employees are entitled to a statutory guarantee payment if you don't provide them with a full day's work during the time they would normally be required to work. The maximum payment is five days in any three months.
For more information, see guarantee pay: employee entitlement, calculation and exemptions.
Statutory redundancy payments (SRP) and lay-offs
Employees can claim a statutory redundancy payment if the lay-off runs for:
- four consecutive weeks or longer
- any six weeks (with not more than three of the weeks being consecutive, eg the six weeks cannot be made up of a four-week and a two-week period) in a 13-week period
The employee must give you written notice in advance that they intend to make a claim for an SRP. The claim may be contested by the employer if normal working is likely to be resumed within four weeks and there is a reasonable prospect of work for not less than 13 weeks, during which the employee would not be laid off.
There is a strict timetable of requirements, one of which is the resignation of the employee, whereby the employee may ultimately complain to an Industrial Tribunal if they consider that they are entitled to a redundancy payment and it remains unpaid.
See temporary lay-off and short-time working.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy and short-time working
Contract and statutory issues relating to short-time working, including statutory guarantee and redundancy payments.
Short-time working is where there is a reduction in the work provided for an employee in a week to the extent that their pay for that week is less than half a week's pay.
You can only put an employee on short-time working where you have expressly agreed it with them. Such an agreement may be set out in:
- their contract of employment
- a national agreement for the industry
- a collective agreement between you and a recognised trade union
National and collective agreements can only be enforced if they are incorporated into the employee's employment contract.
You may also be able to put an employee on short-time working:
- Where you have clear evidence that shows that short-time working has been a widely accepted practice in your organisation over a long period of time.
- If you agree with the employee to change their employment contract to allow them to be put on short-time working. This change will not necessarily give you the power to put the employee on short-time work without their consent in the future. Read more on how to change an employee's terms of employment.
Where there is no contractual agreement already in place and the employee refuses to agree to short-time working, you may have to consider other options which would include terminating the employee's original contract and offering them a new, revised one.
Terminating the contract would only be one of the options that the employer should consider.
However, this involves dismissing the employee and could lead to a claim of unfair dismissal.
See temporary lay-offs and short-time working.
Wrongful short-time working
You will be in breach of contract if you put an employee on short-time work without a contractual agreement or if the employee has not agreed to it.
As a result, the employee may:
- choose to accept the breach of contract and treat the contract as continuing while claiming a guarantee payment
- sue for damages for breach of contract in a civil court or, in certain circumstances, at an industrial tribunal
- bring a claim of unlawful deduction of wages before an industrial tribunal
- claim that your action amounted to a dismissal which could lead to a claim of unfair dismissal and/or for a statutory redundancy payment (SRP)
Statutory guarantee payments (SGP) and short-time working
Eligible employees are entitled to statutory guarantee payment if you don't provide them with work on a day which they would normally be required to work. The maximum payment is five days in any three months.
See guarantee pay: employee entitlement.
Statutory redundancy payments (SRP) and short-time working
Employees can claim a statutory redundancy payment if the short-time working runs for:
- four consecutive weeks or longer, or
- any six weeks (with not more than three of the weeks being consecutive) in a 13-week period
Under the short-time working provisions of the legislation, employees who are put on short-time working and receive less than half a week's pay for four consecutive weeks, or any six weeks (no more than three of the weeks being consecutive eg the six weeks cannot be made up of a four week and a two week period) in a thirteen week period, may also claim a redundancy payment from their employer. The claim must be in writing and may be contested by the employer if normal working is likely to be resumed within four weeks and there is a reasonable prospect of work for not less than 13 weeks, during which the employee would not be put on short-time.
There is a strict timetable of requirements, one of which is the resignation of the employee, whereby the employee may ultimately complain to an Industrial Tribunal if they consider that they are entitled to a redundancy payment and it remains unpaid.
The employee must give you written notice in advance that they intend to make a claim for an SRP.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy selection: non compulsory
Pros and cons of voluntary redundancy and early retirement options.
Non-compulsory redundancy covers voluntary redundancy.
You could ask employees if they would like to volunteer for redundancy and then select those to be made redundant.
Voluntary redundancy advantages
- It is less demoralising and disruptive than compulsory redundancy.
- It helps identify employees who are willing to accept redundancy.
Voluntary redundancy disadvantages
- It could work out to be more expensive as you may need to offer enhanced redundancy payments to attract people to leave.
- Management reserves the right to turn down offers from those volunteering to be made redundant.
- There is also the risk that employees not granted their voluntary redundancy request may react negatively and you could also end up with an imbalance of skills and experience.
See redundancy letters, forms, and templates.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Employment document toolkit
The LRA also has a free employment document toolkit. Once employers are registered they can unlock free employment guides to them build documents, policies, and procedures for their own organisation. Find out about the LRA's employment document toolkit.
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Redundancy selection: compulsory
How employers can fairly select employees for compulsory redundancy.
If you decide to make compulsory redundancies you will need to:
- create an objective and non-discriminatory redundancy selection criteria
- identify the pool of employees from which all or some employees will be made redundant
Redundancy selection criteria
The criteria that can be used to select employees for redundancy can include:
- skills, qualifications, and aptitude
- standard of work performance
- attendance/disciplinary record
- experience
Criteria used should be verifiable, ie you should have supporting, objective evidence of it. It should be precisely defined, non-discriminatory, and applied consistently, to avoid the possibility of unlawful discrimination.
Download redundancy procedure (PDF, 319K) and sample redundancy selection matrix template (DOC, 17K).
Automatically unfair selection criteria
Some criteria will make any subsequent redundancy dismissal automatically unfair.
You should not select an employee for redundancy because of issues related to:
- trade union membership or non-membership
- lawful industrial action lasting up to 12 weeks
- being an employee representative
- actions taken on specified health and safety grounds
- pregnancy, maternity, paternity, adoption, and parental leave
- part-time or fixed-term contract status
For a complete list, see unfair dismissal.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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The redundancy consultation process
Redundancy consultation and other legal obligations during the redundancy process.
If you fail to consult employees in a redundancy situation, any redundancies made will almost certainly be unfair.
Collective redundancy notification
A collective redundancy is when you plan to make 20 or more employees redundant at one establishment within a 90-day period.
Steps you must take:
Advance notification of redundancies
Fill in advance notification of redundancies form HR1. You must provide advance notification of redundancies to the Northern Ireland Statistics and Research Agency by completing the online form. This information is collated and passed onto the Department for the Economy (DfE) and Department for Communities (DfC) for information.
Employers must send a copy of form HR1 to the representatives of the employees being consulted on redundancy.
Consult with workplace representatives
These may be either trade union representatives and/or elected employee representatives for those employees not represented by a union. If your employees choose not to elect employee representatives, you must give the relevant information directly to each individual.
Collective redundancy consultation
Consultation must start when you are developing redundancy proposals and at least:
- 30 days before the first redundancy where there are 20 to 99 proposed redundancies
- 90 days before the first redundancy where there are 100 or more proposed redundancies
An employer who has already begun consultations about one group of proposed redundancy dismissals and later finds it necessary to make a further group redundant does not have to add the numbers of employees together to calculate the minimum period for either group.
It is not necessary that consultation should last for all of that time. Further, where consultation has not been completed by the end of the 30 or 90-day period, employers should continue the consultation beyond the 30 or 90-day period.
In other words, the consultation has either resulted in an agreement with employee representatives or has otherwise reached its conclusion. If consultation has been completed within the 30 or 90-day period, the employer may issue the notices of dismissal at that point. As referred to above, employers should consult beyond the 30 or 90-day minimum where the consultations are not yet complete but in some cases, it could be longer where the combination of the consultation and the notice exceeds the period. This timetable can be shortened when an employee decides to leave early or take voluntary redundancy.
The obligations may apply even when an employer intends to offer alternative employment on different terms and conditions to some or all of the employees, with the result that the number actually dismissed is less than twenty or in fact where no dismissals occur; this will be the case if employees are to be re-deployed on such radically different terms and conditions that accepting the new posts amounts to dismissal and re-engagement.
The obligations apply to compulsory redundancies, but in some circumstances may also apply to 'voluntary' redundancies if an employee has no real choice whether to stay or to leave.
If you fail to carry out collective redundancy consultation, affected employees may claim a protective award from an Industrial Tribunal - see potential problems following redundancy.
It is good practice to consult employee or trade union representatives even if fewer than 20 redundancies are planned.
In addition, where there are no representatives present or when there are no representatives elected to conduct consultation, it is good practice to meet with all individuals who are at risk of redundancy, regardless of whether it affects more or less than 20 employees.
DfE must receive the advanced notification of redundancies on form HR1 at least:
- 30 days before the first redundancy where there are 20 to 99 proposed redundancies and before the individuals have received personal notice of termination
- 90 days before the first redundancy where there are 100 or more proposed redundancies and before the individuals have received personal notice of termination
Late notification, or failure to notify, is an offence and you may be liable to a fine of up to £5,000.
Redundancy: information and consultation (I&C) agreements
If you have an I&C agreement in place, you have a duty to inform and consult employees or their representatives on changes to the workforce. This means that you may have to inform and consult on any proposed redundancies.
You do not have to inform and consult at the same time under both the redundancy and the I&C legislation - you can choose instead to 'opt out' of your I&C agreement and consult under the redundancy legislation only.
What information must you provide?
At the start of the consultation, you must provide written details of:
- the reasons for redundancies
- the numbers and categories of employees involved
- the total numbers of employees in these categories
- how you plan to select employees for redundancy
- how you will carry out redundancies
- how you will work out redundancy payments
- agency workers: the number of agency workers, where they are working in the business, and the type of work they are contracted to undertake
Consultation does not have to end in agreement, but it must be properly carried out with a view to reaching an agreement, including ways of avoiding redundancies or reducing their effect.
Individual redundancy consultation
You should consult employees individually regardless of the number you plan to make redundant. While there are no fixed timescales within which this consultation must take place it should be of a sufficient timescale to be meaningful in the individual circumstances.
If you fail to do so, any subsequent dismissals may be unfair - see unfair dismissal.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Rights of redundant employees
The employee's right to statutory redundancy payments, other redundancy-related rights, and how employers can calculate payments.
Redundant employees have a number of rights and may be entitled to receive a statutory redundancy payment (SRP).
The right to receive an SRP
To receive an SRP, an individual must:
- be an employee working under a contract of employment
- have at least two years' continuous service - see continuous employment and employee rights
- have been dismissed, laid off, or put on short-term work (and have a qualifying period of lay-off)
Temporary lay-off and short-time working - Labour Relations Agency (LRA) guidance.
A redundant employee also has the right to receive a written statement setting out the amount of any redundancy payment and how you worked it out.
You must make the payment when or soon after you dismiss the employee.
How is an SRP calculated?
An SRP is based on an employee's age and length of employment and is counted back from the date of dismissal. Employees receive:
- 1.5 weeks' pay for each year of employment after their 41st birthday
- one week's pay for each year of employment after their 22nd birthday
- half a week's pay for each year of employment up to their 22nd birthday
Their length of service is capped at 20 years. Weekly pay is subject to the statutory limit which is £729 (since 6 April 2024). The maximum SRP payable is £21,870 (since 6 April 2024). These figures are normally reviewed each financial year.
Calculate the statutory redundancy pay due to your employee.
Taxation of SRPs
SRP is not taxable, as it's not more than £30,000. Any redundancy payment you make in addition to SRP is subject to tax and National Insurance (NI).
Other termination payments made to the employee at the same time - like payment in lieu of holiday - must have tax and NI deducted.
Failure to make an SRP
If an employee disagrees with the amount, or you fail to pay SRP, the employee has six months from the date their employment ended to make a claim for payment to an Industrial Tribunal.
All other complaints in relation to payments received on termination of employment due to redundancy for eg notice pay or holiday pay must be made to an Industrial Tribunal within three months from the date the employment ended.
If they fail to make the claim for redundancy payment in time, a tribunal still has the power for a further six months to decide whether or not the employee should receive an SRP.
Other redundancy rights
Employees under a notice of redundancy also have the right to:
- Be offered suitable alternative employment.
- Have a trial period in alternative employment without losing their right to an SRP.
- A reasonable amount of time off to look for another job or to arrange training. This applies where the employee has been employed for at least two years. The employer does not have to pay more than two-fifths of a week's pay, no matter how much time off they give the employee.
- Not be unfairly selected for redundancy - see unfair dismissal.
Offers of alternative work
Even if you have selected an employee for redundancy, you could still avoid dismissals by offering them alternative work.
For an offer to be valid:
- the job must actually be offered to the employee and the employee shouldn't have to apply
- the offer should be unconditional and in writing
- the offer must be made before the employee's current contract ends
- the offer should show how the new job differs from the old
- the new job must either start straight after the end of the old job or within four weeks
Employees who accept an offer of alternative work are allowed a four-week trial period to see if the work is suitable. The four-week trial period can be extended by agreement for training purposes only.
An agreement for an extended trial period must be in writing and be made before the employee starts work under the new contract. It must state the date on which the period of retraining will end and specify the terms and conditions of employment that will apply after the end of the retraining period.
They may still claim a statutory redundancy payment (SRP) if you both agree that the work is not suitable. If you think the job is suitable but the employee unreasonably refuses to take it, they may lose any entitlement to an SRP.
Alternatives to redundancy (PDF, 33K).
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Help for redundant employees
Practical advice and support for employees facing redundancy.
Try to find ways of helping employees come to terms with their situation.
How employers can help redundant employees
You could:
- consider re-employment to other roles within the business
- advise them to contact their local Jobs & Benefits office - your local Jobs and Benefits Office can provide advice if any employees being made redundant are under 18
- contact other local employers who may have vacancies
- offer advice on searching for suitable vacancies in the press and on the internet
- offer guidance on CVs, job application forms and interview techniques - see applying for jobs
- make them aware of the assistance available from the Careers Service
- provide clear information on the amount of redundancy pay and how it affects pension payments and state benefits
- point out the need for the employee to discuss the financial implications of redundancy with their family as early as possible
- consider other support, such as financial advice, or counselling support
Additional help with redundancy
Redundancy Payments Service
If you require further information or advice with an ongoing redundancy claim, you can call the Department for the Economy's Redundancy Payments Service on Tel 028 9025 7562 or email: rpsquery@economy-ni.gov.uk.
For general advice on redundancies, you can get help from the Labour Relations Agency (LRA) Helpline on Tel 03300 555 300.
Redundancy Service
The Department for Communities (DfC) offers a Redundancy Service to help employers and employees through the process of redundancy. A redundancy clinic webinar is also available to help employers and employees affected by redundancy.
For further help you can also email: dfcemployerservices@communities-ni.gov.uk.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Potential problems following redundancy
Avoid claims of unfair dismissal and help with redundancy payments.
An eligible employee can claim unfair dismissal if they feel employers:
- have unfairly selected them for redundancy or incorrectly applied the selection criteria
- failed to offer suitable alternative work where it was available
- didn't follow the proper consultation process
Employees may also be able to claim a protective award if employers fail to properly consult with employee representatives, ie trade union or elected employee representatives in collective redundancy situations. See rights of redundant employees.
Unfair redundancy selection
An employee will have been automatically unfairly dismissed if you select them for redundancy for certain reasons eg involving discrimination or whistleblowing. If you select the employee for redundancy for any of these reasons, they will be able to make an unfair dismissal claim regardless of how long they have been in your employment.
Failure to properly consult
If you fail to properly carry out collective redundancy consultation, a complaint may be made to an Industrial Tribunal by:
- a trade union or elected employee representatives
- individual employees who have been dismissed as redundant where there is no recognised trade union and the employees have chosen not to elect employee representatives
The tribunal may award up to 90 days' pay to each affected employee.
See the redundancy consultation process.
The Department for the Economy (DfE) may also prosecute you for failure to notify the proposed redundancies in advance.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Further information
If you require further information or advice with an ongoing redundancy claim, you can call DfE's Redundancy Payments Service on Tel 028 9025 7562 or email rpsquery@economy-ni.gov.uk.
For general information on redundancies, you can contact the Labour Relations Agency (LRA) Helpline on Tel 03300 555 300.
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Rights of redundant employees
In this guide:
- Redundancy: the options
- What is redundancy?
- Avoiding redundancies
- Redundancy and lay-offs
- Redundancy and short-time working
- Redundancy selection: non compulsory
- Redundancy selection: compulsory
- The redundancy consultation process
- Rights of redundant employees
- Help for redundant employees
- Potential problems following redundancy
What is redundancy?
Explanation of redundancy and the reasons for dismissing staff on the grounds of redundancy.
Redundancy is when you dismiss an employee because you no longer:
- carry out the business for which they are employed
- carry out the business in the place where they are employed
- require them to carry out work of a particular kind
- require them to carry out work of a particular kind in the place where they are employed
For a redundancy to be genuine, you must demonstrate that the employee's job will no longer exist.
In this situation, eligible employees would be entitled to receive a statutory redundancy payment (SRP) - read more on rights of redundant employees.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Avoiding redundancies
Alternatives to compulsory redundancy.
You should take reasonable steps to avoid compulsory redundancies by considering alternatives, such as:
- seeking applicants for voluntary redundancy
- seeking applications from existing staff to work flexibly
- laying off self-employed contractors, freelancers, etc
- not using casual labour
- recruitment restrictions
- reducing or banning overtime
- filling vacancies elsewhere in the business with existing employees
- short-time working or temporary lay-offs - see lay-off and short-time working (PDF, 33K)
- agreed variation to working hours, on a temporary or permanent basis
- allowing unpaid career breaks and sabbaticals
Improving business performance
Before considering redundancies you should look at your business by assessing current performance and seeing whether there are other things you can do to improve its output and performance.
Cut costs
Are there areas of your business where you can save money? See:
Increase sales
Can your business do more to sell more products or services? See:
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy and lay-offs
Contractual and statutory issues for laying off employees, including statutory guarantee and redundancy payments.
You can lay-off an employee when you temporarily cannot give them paid work.
You must expressly agree it with them. This could be set out in:
- their contract of employment
- a national agreement for the industry
- a collective agreement between you and a recognised trade union
National and collective agreements can only be enforced if they are incorporated into the employee's contract of employment.
You may also be able to lay-off an employee:
- Where you have clear evidence that shows that laying off employees has been a widely accepted practice in your organisation over a long period of time.
- If you agree with the employee to change their employment contract to allow them to be laid off. This change will not necessarily give you the power to lay off the employee without pay and without their consent in the future. See how to change an employee's terms of employment.
Where there is no formal agreement in place and the employee refuses to agree to be laid off, you may have to consider other options which could include terminating the employee's original contract and offering them a new, revised one.
Terminating the contract would be just one of the options that the employer should consider.
This involves dismissing the employee and could lead to a claim of unfair dismissal.
Wrongful lay-offs
You will be in breach of contract if you lay off an employee without pay if there is no contractual agreement or the employee has not agreed to it.
The employee may:
- choose to accept the breach of contract and treat the contract as continuing, while claiming a guarantee payment
- sue for damages for breach of contract in a civil court or, in certain circumstances, at an industrial tribunal
- bring a claim of unlawful deduction of wages before an industrial tribunal
- claim that your action amounted to a dismissal which could lead to a claim of unfair dismissal and/or for a statutory redundancy payment (SRP)
Statutory guarantee payments (SGP) and lay-offs
Eligible employees are entitled to a statutory guarantee payment if you don't provide them with a full day's work during the time they would normally be required to work. The maximum payment is five days in any three months.
For more information, see guarantee pay: employee entitlement, calculation and exemptions.
Statutory redundancy payments (SRP) and lay-offs
Employees can claim a statutory redundancy payment if the lay-off runs for:
- four consecutive weeks or longer
- any six weeks (with not more than three of the weeks being consecutive, eg the six weeks cannot be made up of a four-week and a two-week period) in a 13-week period
The employee must give you written notice in advance that they intend to make a claim for an SRP. The claim may be contested by the employer if normal working is likely to be resumed within four weeks and there is a reasonable prospect of work for not less than 13 weeks, during which the employee would not be laid off.
There is a strict timetable of requirements, one of which is the resignation of the employee, whereby the employee may ultimately complain to an Industrial Tribunal if they consider that they are entitled to a redundancy payment and it remains unpaid.
See temporary lay-off and short-time working.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy and short-time working
Contract and statutory issues relating to short-time working, including statutory guarantee and redundancy payments.
Short-time working is where there is a reduction in the work provided for an employee in a week to the extent that their pay for that week is less than half a week's pay.
You can only put an employee on short-time working where you have expressly agreed it with them. Such an agreement may be set out in:
- their contract of employment
- a national agreement for the industry
- a collective agreement between you and a recognised trade union
National and collective agreements can only be enforced if they are incorporated into the employee's employment contract.
You may also be able to put an employee on short-time working:
- Where you have clear evidence that shows that short-time working has been a widely accepted practice in your organisation over a long period of time.
- If you agree with the employee to change their employment contract to allow them to be put on short-time working. This change will not necessarily give you the power to put the employee on short-time work without their consent in the future. Read more on how to change an employee's terms of employment.
Where there is no contractual agreement already in place and the employee refuses to agree to short-time working, you may have to consider other options which would include terminating the employee's original contract and offering them a new, revised one.
Terminating the contract would only be one of the options that the employer should consider.
However, this involves dismissing the employee and could lead to a claim of unfair dismissal.
See temporary lay-offs and short-time working.
Wrongful short-time working
You will be in breach of contract if you put an employee on short-time work without a contractual agreement or if the employee has not agreed to it.
As a result, the employee may:
- choose to accept the breach of contract and treat the contract as continuing while claiming a guarantee payment
- sue for damages for breach of contract in a civil court or, in certain circumstances, at an industrial tribunal
- bring a claim of unlawful deduction of wages before an industrial tribunal
- claim that your action amounted to a dismissal which could lead to a claim of unfair dismissal and/or for a statutory redundancy payment (SRP)
Statutory guarantee payments (SGP) and short-time working
Eligible employees are entitled to statutory guarantee payment if you don't provide them with work on a day which they would normally be required to work. The maximum payment is five days in any three months.
See guarantee pay: employee entitlement.
Statutory redundancy payments (SRP) and short-time working
Employees can claim a statutory redundancy payment if the short-time working runs for:
- four consecutive weeks or longer, or
- any six weeks (with not more than three of the weeks being consecutive) in a 13-week period
Under the short-time working provisions of the legislation, employees who are put on short-time working and receive less than half a week's pay for four consecutive weeks, or any six weeks (no more than three of the weeks being consecutive eg the six weeks cannot be made up of a four week and a two week period) in a thirteen week period, may also claim a redundancy payment from their employer. The claim must be in writing and may be contested by the employer if normal working is likely to be resumed within four weeks and there is a reasonable prospect of work for not less than 13 weeks, during which the employee would not be put on short-time.
There is a strict timetable of requirements, one of which is the resignation of the employee, whereby the employee may ultimately complain to an Industrial Tribunal if they consider that they are entitled to a redundancy payment and it remains unpaid.
The employee must give you written notice in advance that they intend to make a claim for an SRP.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy selection: non compulsory
Pros and cons of voluntary redundancy and early retirement options.
Non-compulsory redundancy covers voluntary redundancy.
You could ask employees if they would like to volunteer for redundancy and then select those to be made redundant.
Voluntary redundancy advantages
- It is less demoralising and disruptive than compulsory redundancy.
- It helps identify employees who are willing to accept redundancy.
Voluntary redundancy disadvantages
- It could work out to be more expensive as you may need to offer enhanced redundancy payments to attract people to leave.
- Management reserves the right to turn down offers from those volunteering to be made redundant.
- There is also the risk that employees not granted their voluntary redundancy request may react negatively and you could also end up with an imbalance of skills and experience.
See redundancy letters, forms, and templates.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Employment document toolkit
The LRA also has a free employment document toolkit. Once employers are registered they can unlock free employment guides to them build documents, policies, and procedures for their own organisation. Find out about the LRA's employment document toolkit.
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Redundancy selection: compulsory
How employers can fairly select employees for compulsory redundancy.
If you decide to make compulsory redundancies you will need to:
- create an objective and non-discriminatory redundancy selection criteria
- identify the pool of employees from which all or some employees will be made redundant
Redundancy selection criteria
The criteria that can be used to select employees for redundancy can include:
- skills, qualifications, and aptitude
- standard of work performance
- attendance/disciplinary record
- experience
Criteria used should be verifiable, ie you should have supporting, objective evidence of it. It should be precisely defined, non-discriminatory, and applied consistently, to avoid the possibility of unlawful discrimination.
Download redundancy procedure (PDF, 319K) and sample redundancy selection matrix template (DOC, 17K).
Automatically unfair selection criteria
Some criteria will make any subsequent redundancy dismissal automatically unfair.
You should not select an employee for redundancy because of issues related to:
- trade union membership or non-membership
- lawful industrial action lasting up to 12 weeks
- being an employee representative
- actions taken on specified health and safety grounds
- pregnancy, maternity, paternity, adoption, and parental leave
- part-time or fixed-term contract status
For a complete list, see unfair dismissal.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Developed withActionsAlso on this siteContent category
Source URL
/content/redundancy-selection-compulsory
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The redundancy consultation process
Redundancy consultation and other legal obligations during the redundancy process.
If you fail to consult employees in a redundancy situation, any redundancies made will almost certainly be unfair.
Collective redundancy notification
A collective redundancy is when you plan to make 20 or more employees redundant at one establishment within a 90-day period.
Steps you must take:
Advance notification of redundancies
Fill in advance notification of redundancies form HR1. You must provide advance notification of redundancies to the Northern Ireland Statistics and Research Agency by completing the online form. This information is collated and passed onto the Department for the Economy (DfE) and Department for Communities (DfC) for information.
Employers must send a copy of form HR1 to the representatives of the employees being consulted on redundancy.
Consult with workplace representatives
These may be either trade union representatives and/or elected employee representatives for those employees not represented by a union. If your employees choose not to elect employee representatives, you must give the relevant information directly to each individual.
Collective redundancy consultation
Consultation must start when you are developing redundancy proposals and at least:
- 30 days before the first redundancy where there are 20 to 99 proposed redundancies
- 90 days before the first redundancy where there are 100 or more proposed redundancies
An employer who has already begun consultations about one group of proposed redundancy dismissals and later finds it necessary to make a further group redundant does not have to add the numbers of employees together to calculate the minimum period for either group.
It is not necessary that consultation should last for all of that time. Further, where consultation has not been completed by the end of the 30 or 90-day period, employers should continue the consultation beyond the 30 or 90-day period.
In other words, the consultation has either resulted in an agreement with employee representatives or has otherwise reached its conclusion. If consultation has been completed within the 30 or 90-day period, the employer may issue the notices of dismissal at that point. As referred to above, employers should consult beyond the 30 or 90-day minimum where the consultations are not yet complete but in some cases, it could be longer where the combination of the consultation and the notice exceeds the period. This timetable can be shortened when an employee decides to leave early or take voluntary redundancy.
The obligations may apply even when an employer intends to offer alternative employment on different terms and conditions to some or all of the employees, with the result that the number actually dismissed is less than twenty or in fact where no dismissals occur; this will be the case if employees are to be re-deployed on such radically different terms and conditions that accepting the new posts amounts to dismissal and re-engagement.
The obligations apply to compulsory redundancies, but in some circumstances may also apply to 'voluntary' redundancies if an employee has no real choice whether to stay or to leave.
If you fail to carry out collective redundancy consultation, affected employees may claim a protective award from an Industrial Tribunal - see potential problems following redundancy.
It is good practice to consult employee or trade union representatives even if fewer than 20 redundancies are planned.
In addition, where there are no representatives present or when there are no representatives elected to conduct consultation, it is good practice to meet with all individuals who are at risk of redundancy, regardless of whether it affects more or less than 20 employees.
DfE must receive the advanced notification of redundancies on form HR1 at least:
- 30 days before the first redundancy where there are 20 to 99 proposed redundancies and before the individuals have received personal notice of termination
- 90 days before the first redundancy where there are 100 or more proposed redundancies and before the individuals have received personal notice of termination
Late notification, or failure to notify, is an offence and you may be liable to a fine of up to £5,000.
Redundancy: information and consultation (I&C) agreements
If you have an I&C agreement in place, you have a duty to inform and consult employees or their representatives on changes to the workforce. This means that you may have to inform and consult on any proposed redundancies.
You do not have to inform and consult at the same time under both the redundancy and the I&C legislation - you can choose instead to 'opt out' of your I&C agreement and consult under the redundancy legislation only.
What information must you provide?
At the start of the consultation, you must provide written details of:
- the reasons for redundancies
- the numbers and categories of employees involved
- the total numbers of employees in these categories
- how you plan to select employees for redundancy
- how you will carry out redundancies
- how you will work out redundancy payments
- agency workers: the number of agency workers, where they are working in the business, and the type of work they are contracted to undertake
Consultation does not have to end in agreement, but it must be properly carried out with a view to reaching an agreement, including ways of avoiding redundancies or reducing their effect.
Individual redundancy consultation
You should consult employees individually regardless of the number you plan to make redundant. While there are no fixed timescales within which this consultation must take place it should be of a sufficient timescale to be meaningful in the individual circumstances.
If you fail to do so, any subsequent dismissals may be unfair - see unfair dismissal.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Rights of redundant employees
The employee's right to statutory redundancy payments, other redundancy-related rights, and how employers can calculate payments.
Redundant employees have a number of rights and may be entitled to receive a statutory redundancy payment (SRP).
The right to receive an SRP
To receive an SRP, an individual must:
- be an employee working under a contract of employment
- have at least two years' continuous service - see continuous employment and employee rights
- have been dismissed, laid off, or put on short-term work (and have a qualifying period of lay-off)
Temporary lay-off and short-time working - Labour Relations Agency (LRA) guidance.
A redundant employee also has the right to receive a written statement setting out the amount of any redundancy payment and how you worked it out.
You must make the payment when or soon after you dismiss the employee.
How is an SRP calculated?
An SRP is based on an employee's age and length of employment and is counted back from the date of dismissal. Employees receive:
- 1.5 weeks' pay for each year of employment after their 41st birthday
- one week's pay for each year of employment after their 22nd birthday
- half a week's pay for each year of employment up to their 22nd birthday
Their length of service is capped at 20 years. Weekly pay is subject to the statutory limit which is £729 (since 6 April 2024). The maximum SRP payable is £21,870 (since 6 April 2024). These figures are normally reviewed each financial year.
Calculate the statutory redundancy pay due to your employee.
Taxation of SRPs
SRP is not taxable, as it's not more than £30,000. Any redundancy payment you make in addition to SRP is subject to tax and National Insurance (NI).
Other termination payments made to the employee at the same time - like payment in lieu of holiday - must have tax and NI deducted.
Failure to make an SRP
If an employee disagrees with the amount, or you fail to pay SRP, the employee has six months from the date their employment ended to make a claim for payment to an Industrial Tribunal.
All other complaints in relation to payments received on termination of employment due to redundancy for eg notice pay or holiday pay must be made to an Industrial Tribunal within three months from the date the employment ended.
If they fail to make the claim for redundancy payment in time, a tribunal still has the power for a further six months to decide whether or not the employee should receive an SRP.
Other redundancy rights
Employees under a notice of redundancy also have the right to:
- Be offered suitable alternative employment.
- Have a trial period in alternative employment without losing their right to an SRP.
- A reasonable amount of time off to look for another job or to arrange training. This applies where the employee has been employed for at least two years. The employer does not have to pay more than two-fifths of a week's pay, no matter how much time off they give the employee.
- Not be unfairly selected for redundancy - see unfair dismissal.
Offers of alternative work
Even if you have selected an employee for redundancy, you could still avoid dismissals by offering them alternative work.
For an offer to be valid:
- the job must actually be offered to the employee and the employee shouldn't have to apply
- the offer should be unconditional and in writing
- the offer must be made before the employee's current contract ends
- the offer should show how the new job differs from the old
- the new job must either start straight after the end of the old job or within four weeks
Employees who accept an offer of alternative work are allowed a four-week trial period to see if the work is suitable. The four-week trial period can be extended by agreement for training purposes only.
An agreement for an extended trial period must be in writing and be made before the employee starts work under the new contract. It must state the date on which the period of retraining will end and specify the terms and conditions of employment that will apply after the end of the retraining period.
They may still claim a statutory redundancy payment (SRP) if you both agree that the work is not suitable. If you think the job is suitable but the employee unreasonably refuses to take it, they may lose any entitlement to an SRP.
Alternatives to redundancy (PDF, 33K).
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Help for redundant employees
Practical advice and support for employees facing redundancy.
Try to find ways of helping employees come to terms with their situation.
How employers can help redundant employees
You could:
- consider re-employment to other roles within the business
- advise them to contact their local Jobs & Benefits office - your local Jobs and Benefits Office can provide advice if any employees being made redundant are under 18
- contact other local employers who may have vacancies
- offer advice on searching for suitable vacancies in the press and on the internet
- offer guidance on CVs, job application forms and interview techniques - see applying for jobs
- make them aware of the assistance available from the Careers Service
- provide clear information on the amount of redundancy pay and how it affects pension payments and state benefits
- point out the need for the employee to discuss the financial implications of redundancy with their family as early as possible
- consider other support, such as financial advice, or counselling support
Additional help with redundancy
Redundancy Payments Service
If you require further information or advice with an ongoing redundancy claim, you can call the Department for the Economy's Redundancy Payments Service on Tel 028 9025 7562 or email: rpsquery@economy-ni.gov.uk.
For general advice on redundancies, you can get help from the Labour Relations Agency (LRA) Helpline on Tel 03300 555 300.
Redundancy Service
The Department for Communities (DfC) offers a Redundancy Service to help employers and employees through the process of redundancy. A redundancy clinic webinar is also available to help employers and employees affected by redundancy.
For further help you can also email: dfcemployerservices@communities-ni.gov.uk.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Potential problems following redundancy
Avoid claims of unfair dismissal and help with redundancy payments.
An eligible employee can claim unfair dismissal if they feel employers:
- have unfairly selected them for redundancy or incorrectly applied the selection criteria
- failed to offer suitable alternative work where it was available
- didn't follow the proper consultation process
Employees may also be able to claim a protective award if employers fail to properly consult with employee representatives, ie trade union or elected employee representatives in collective redundancy situations. See rights of redundant employees.
Unfair redundancy selection
An employee will have been automatically unfairly dismissed if you select them for redundancy for certain reasons eg involving discrimination or whistleblowing. If you select the employee for redundancy for any of these reasons, they will be able to make an unfair dismissal claim regardless of how long they have been in your employment.
Failure to properly consult
If you fail to properly carry out collective redundancy consultation, a complaint may be made to an Industrial Tribunal by:
- a trade union or elected employee representatives
- individual employees who have been dismissed as redundant where there is no recognised trade union and the employees have chosen not to elect employee representatives
The tribunal may award up to 90 days' pay to each affected employee.
See the redundancy consultation process.
The Department for the Economy (DfE) may also prosecute you for failure to notify the proposed redundancies in advance.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Further information
If you require further information or advice with an ongoing redundancy claim, you can call DfE's Redundancy Payments Service on Tel 028 9025 7562 or email rpsquery@economy-ni.gov.uk.
For general information on redundancies, you can contact the Labour Relations Agency (LRA) Helpline on Tel 03300 555 300.
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The redundancy consultation process
In this guide:
- Redundancy: the options
- What is redundancy?
- Avoiding redundancies
- Redundancy and lay-offs
- Redundancy and short-time working
- Redundancy selection: non compulsory
- Redundancy selection: compulsory
- The redundancy consultation process
- Rights of redundant employees
- Help for redundant employees
- Potential problems following redundancy
What is redundancy?
Explanation of redundancy and the reasons for dismissing staff on the grounds of redundancy.
Redundancy is when you dismiss an employee because you no longer:
- carry out the business for which they are employed
- carry out the business in the place where they are employed
- require them to carry out work of a particular kind
- require them to carry out work of a particular kind in the place where they are employed
For a redundancy to be genuine, you must demonstrate that the employee's job will no longer exist.
In this situation, eligible employees would be entitled to receive a statutory redundancy payment (SRP) - read more on rights of redundant employees.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Avoiding redundancies
Alternatives to compulsory redundancy.
You should take reasonable steps to avoid compulsory redundancies by considering alternatives, such as:
- seeking applicants for voluntary redundancy
- seeking applications from existing staff to work flexibly
- laying off self-employed contractors, freelancers, etc
- not using casual labour
- recruitment restrictions
- reducing or banning overtime
- filling vacancies elsewhere in the business with existing employees
- short-time working or temporary lay-offs - see lay-off and short-time working (PDF, 33K)
- agreed variation to working hours, on a temporary or permanent basis
- allowing unpaid career breaks and sabbaticals
Improving business performance
Before considering redundancies you should look at your business by assessing current performance and seeing whether there are other things you can do to improve its output and performance.
Cut costs
Are there areas of your business where you can save money? See:
Increase sales
Can your business do more to sell more products or services? See:
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy and lay-offs
Contractual and statutory issues for laying off employees, including statutory guarantee and redundancy payments.
You can lay-off an employee when you temporarily cannot give them paid work.
You must expressly agree it with them. This could be set out in:
- their contract of employment
- a national agreement for the industry
- a collective agreement between you and a recognised trade union
National and collective agreements can only be enforced if they are incorporated into the employee's contract of employment.
You may also be able to lay-off an employee:
- Where you have clear evidence that shows that laying off employees has been a widely accepted practice in your organisation over a long period of time.
- If you agree with the employee to change their employment contract to allow them to be laid off. This change will not necessarily give you the power to lay off the employee without pay and without their consent in the future. See how to change an employee's terms of employment.
Where there is no formal agreement in place and the employee refuses to agree to be laid off, you may have to consider other options which could include terminating the employee's original contract and offering them a new, revised one.
Terminating the contract would be just one of the options that the employer should consider.
This involves dismissing the employee and could lead to a claim of unfair dismissal.
Wrongful lay-offs
You will be in breach of contract if you lay off an employee without pay if there is no contractual agreement or the employee has not agreed to it.
The employee may:
- choose to accept the breach of contract and treat the contract as continuing, while claiming a guarantee payment
- sue for damages for breach of contract in a civil court or, in certain circumstances, at an industrial tribunal
- bring a claim of unlawful deduction of wages before an industrial tribunal
- claim that your action amounted to a dismissal which could lead to a claim of unfair dismissal and/or for a statutory redundancy payment (SRP)
Statutory guarantee payments (SGP) and lay-offs
Eligible employees are entitled to a statutory guarantee payment if you don't provide them with a full day's work during the time they would normally be required to work. The maximum payment is five days in any three months.
For more information, see guarantee pay: employee entitlement, calculation and exemptions.
Statutory redundancy payments (SRP) and lay-offs
Employees can claim a statutory redundancy payment if the lay-off runs for:
- four consecutive weeks or longer
- any six weeks (with not more than three of the weeks being consecutive, eg the six weeks cannot be made up of a four-week and a two-week period) in a 13-week period
The employee must give you written notice in advance that they intend to make a claim for an SRP. The claim may be contested by the employer if normal working is likely to be resumed within four weeks and there is a reasonable prospect of work for not less than 13 weeks, during which the employee would not be laid off.
There is a strict timetable of requirements, one of which is the resignation of the employee, whereby the employee may ultimately complain to an Industrial Tribunal if they consider that they are entitled to a redundancy payment and it remains unpaid.
See temporary lay-off and short-time working.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy and short-time working
Contract and statutory issues relating to short-time working, including statutory guarantee and redundancy payments.
Short-time working is where there is a reduction in the work provided for an employee in a week to the extent that their pay for that week is less than half a week's pay.
You can only put an employee on short-time working where you have expressly agreed it with them. Such an agreement may be set out in:
- their contract of employment
- a national agreement for the industry
- a collective agreement between you and a recognised trade union
National and collective agreements can only be enforced if they are incorporated into the employee's employment contract.
You may also be able to put an employee on short-time working:
- Where you have clear evidence that shows that short-time working has been a widely accepted practice in your organisation over a long period of time.
- If you agree with the employee to change their employment contract to allow them to be put on short-time working. This change will not necessarily give you the power to put the employee on short-time work without their consent in the future. Read more on how to change an employee's terms of employment.
Where there is no contractual agreement already in place and the employee refuses to agree to short-time working, you may have to consider other options which would include terminating the employee's original contract and offering them a new, revised one.
Terminating the contract would only be one of the options that the employer should consider.
However, this involves dismissing the employee and could lead to a claim of unfair dismissal.
See temporary lay-offs and short-time working.
Wrongful short-time working
You will be in breach of contract if you put an employee on short-time work without a contractual agreement or if the employee has not agreed to it.
As a result, the employee may:
- choose to accept the breach of contract and treat the contract as continuing while claiming a guarantee payment
- sue for damages for breach of contract in a civil court or, in certain circumstances, at an industrial tribunal
- bring a claim of unlawful deduction of wages before an industrial tribunal
- claim that your action amounted to a dismissal which could lead to a claim of unfair dismissal and/or for a statutory redundancy payment (SRP)
Statutory guarantee payments (SGP) and short-time working
Eligible employees are entitled to statutory guarantee payment if you don't provide them with work on a day which they would normally be required to work. The maximum payment is five days in any three months.
See guarantee pay: employee entitlement.
Statutory redundancy payments (SRP) and short-time working
Employees can claim a statutory redundancy payment if the short-time working runs for:
- four consecutive weeks or longer, or
- any six weeks (with not more than three of the weeks being consecutive) in a 13-week period
Under the short-time working provisions of the legislation, employees who are put on short-time working and receive less than half a week's pay for four consecutive weeks, or any six weeks (no more than three of the weeks being consecutive eg the six weeks cannot be made up of a four week and a two week period) in a thirteen week period, may also claim a redundancy payment from their employer. The claim must be in writing and may be contested by the employer if normal working is likely to be resumed within four weeks and there is a reasonable prospect of work for not less than 13 weeks, during which the employee would not be put on short-time.
There is a strict timetable of requirements, one of which is the resignation of the employee, whereby the employee may ultimately complain to an Industrial Tribunal if they consider that they are entitled to a redundancy payment and it remains unpaid.
The employee must give you written notice in advance that they intend to make a claim for an SRP.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy selection: non compulsory
Pros and cons of voluntary redundancy and early retirement options.
Non-compulsory redundancy covers voluntary redundancy.
You could ask employees if they would like to volunteer for redundancy and then select those to be made redundant.
Voluntary redundancy advantages
- It is less demoralising and disruptive than compulsory redundancy.
- It helps identify employees who are willing to accept redundancy.
Voluntary redundancy disadvantages
- It could work out to be more expensive as you may need to offer enhanced redundancy payments to attract people to leave.
- Management reserves the right to turn down offers from those volunteering to be made redundant.
- There is also the risk that employees not granted their voluntary redundancy request may react negatively and you could also end up with an imbalance of skills and experience.
See redundancy letters, forms, and templates.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Employment document toolkit
The LRA also has a free employment document toolkit. Once employers are registered they can unlock free employment guides to them build documents, policies, and procedures for their own organisation. Find out about the LRA's employment document toolkit.
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Redundancy selection: compulsory
How employers can fairly select employees for compulsory redundancy.
If you decide to make compulsory redundancies you will need to:
- create an objective and non-discriminatory redundancy selection criteria
- identify the pool of employees from which all or some employees will be made redundant
Redundancy selection criteria
The criteria that can be used to select employees for redundancy can include:
- skills, qualifications, and aptitude
- standard of work performance
- attendance/disciplinary record
- experience
Criteria used should be verifiable, ie you should have supporting, objective evidence of it. It should be precisely defined, non-discriminatory, and applied consistently, to avoid the possibility of unlawful discrimination.
Download redundancy procedure (PDF, 319K) and sample redundancy selection matrix template (DOC, 17K).
Automatically unfair selection criteria
Some criteria will make any subsequent redundancy dismissal automatically unfair.
You should not select an employee for redundancy because of issues related to:
- trade union membership or non-membership
- lawful industrial action lasting up to 12 weeks
- being an employee representative
- actions taken on specified health and safety grounds
- pregnancy, maternity, paternity, adoption, and parental leave
- part-time or fixed-term contract status
For a complete list, see unfair dismissal.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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The redundancy consultation process
Redundancy consultation and other legal obligations during the redundancy process.
If you fail to consult employees in a redundancy situation, any redundancies made will almost certainly be unfair.
Collective redundancy notification
A collective redundancy is when you plan to make 20 or more employees redundant at one establishment within a 90-day period.
Steps you must take:
Advance notification of redundancies
Fill in advance notification of redundancies form HR1. You must provide advance notification of redundancies to the Northern Ireland Statistics and Research Agency by completing the online form. This information is collated and passed onto the Department for the Economy (DfE) and Department for Communities (DfC) for information.
Employers must send a copy of form HR1 to the representatives of the employees being consulted on redundancy.
Consult with workplace representatives
These may be either trade union representatives and/or elected employee representatives for those employees not represented by a union. If your employees choose not to elect employee representatives, you must give the relevant information directly to each individual.
Collective redundancy consultation
Consultation must start when you are developing redundancy proposals and at least:
- 30 days before the first redundancy where there are 20 to 99 proposed redundancies
- 90 days before the first redundancy where there are 100 or more proposed redundancies
An employer who has already begun consultations about one group of proposed redundancy dismissals and later finds it necessary to make a further group redundant does not have to add the numbers of employees together to calculate the minimum period for either group.
It is not necessary that consultation should last for all of that time. Further, where consultation has not been completed by the end of the 30 or 90-day period, employers should continue the consultation beyond the 30 or 90-day period.
In other words, the consultation has either resulted in an agreement with employee representatives or has otherwise reached its conclusion. If consultation has been completed within the 30 or 90-day period, the employer may issue the notices of dismissal at that point. As referred to above, employers should consult beyond the 30 or 90-day minimum where the consultations are not yet complete but in some cases, it could be longer where the combination of the consultation and the notice exceeds the period. This timetable can be shortened when an employee decides to leave early or take voluntary redundancy.
The obligations may apply even when an employer intends to offer alternative employment on different terms and conditions to some or all of the employees, with the result that the number actually dismissed is less than twenty or in fact where no dismissals occur; this will be the case if employees are to be re-deployed on such radically different terms and conditions that accepting the new posts amounts to dismissal and re-engagement.
The obligations apply to compulsory redundancies, but in some circumstances may also apply to 'voluntary' redundancies if an employee has no real choice whether to stay or to leave.
If you fail to carry out collective redundancy consultation, affected employees may claim a protective award from an Industrial Tribunal - see potential problems following redundancy.
It is good practice to consult employee or trade union representatives even if fewer than 20 redundancies are planned.
In addition, where there are no representatives present or when there are no representatives elected to conduct consultation, it is good practice to meet with all individuals who are at risk of redundancy, regardless of whether it affects more or less than 20 employees.
DfE must receive the advanced notification of redundancies on form HR1 at least:
- 30 days before the first redundancy where there are 20 to 99 proposed redundancies and before the individuals have received personal notice of termination
- 90 days before the first redundancy where there are 100 or more proposed redundancies and before the individuals have received personal notice of termination
Late notification, or failure to notify, is an offence and you may be liable to a fine of up to £5,000.
Redundancy: information and consultation (I&C) agreements
If you have an I&C agreement in place, you have a duty to inform and consult employees or their representatives on changes to the workforce. This means that you may have to inform and consult on any proposed redundancies.
You do not have to inform and consult at the same time under both the redundancy and the I&C legislation - you can choose instead to 'opt out' of your I&C agreement and consult under the redundancy legislation only.
What information must you provide?
At the start of the consultation, you must provide written details of:
- the reasons for redundancies
- the numbers and categories of employees involved
- the total numbers of employees in these categories
- how you plan to select employees for redundancy
- how you will carry out redundancies
- how you will work out redundancy payments
- agency workers: the number of agency workers, where they are working in the business, and the type of work they are contracted to undertake
Consultation does not have to end in agreement, but it must be properly carried out with a view to reaching an agreement, including ways of avoiding redundancies or reducing their effect.
Individual redundancy consultation
You should consult employees individually regardless of the number you plan to make redundant. While there are no fixed timescales within which this consultation must take place it should be of a sufficient timescale to be meaningful in the individual circumstances.
If you fail to do so, any subsequent dismissals may be unfair - see unfair dismissal.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Rights of redundant employees
The employee's right to statutory redundancy payments, other redundancy-related rights, and how employers can calculate payments.
Redundant employees have a number of rights and may be entitled to receive a statutory redundancy payment (SRP).
The right to receive an SRP
To receive an SRP, an individual must:
- be an employee working under a contract of employment
- have at least two years' continuous service - see continuous employment and employee rights
- have been dismissed, laid off, or put on short-term work (and have a qualifying period of lay-off)
Temporary lay-off and short-time working - Labour Relations Agency (LRA) guidance.
A redundant employee also has the right to receive a written statement setting out the amount of any redundancy payment and how you worked it out.
You must make the payment when or soon after you dismiss the employee.
How is an SRP calculated?
An SRP is based on an employee's age and length of employment and is counted back from the date of dismissal. Employees receive:
- 1.5 weeks' pay for each year of employment after their 41st birthday
- one week's pay for each year of employment after their 22nd birthday
- half a week's pay for each year of employment up to their 22nd birthday
Their length of service is capped at 20 years. Weekly pay is subject to the statutory limit which is £729 (since 6 April 2024). The maximum SRP payable is £21,870 (since 6 April 2024). These figures are normally reviewed each financial year.
Calculate the statutory redundancy pay due to your employee.
Taxation of SRPs
SRP is not taxable, as it's not more than £30,000. Any redundancy payment you make in addition to SRP is subject to tax and National Insurance (NI).
Other termination payments made to the employee at the same time - like payment in lieu of holiday - must have tax and NI deducted.
Failure to make an SRP
If an employee disagrees with the amount, or you fail to pay SRP, the employee has six months from the date their employment ended to make a claim for payment to an Industrial Tribunal.
All other complaints in relation to payments received on termination of employment due to redundancy for eg notice pay or holiday pay must be made to an Industrial Tribunal within three months from the date the employment ended.
If they fail to make the claim for redundancy payment in time, a tribunal still has the power for a further six months to decide whether or not the employee should receive an SRP.
Other redundancy rights
Employees under a notice of redundancy also have the right to:
- Be offered suitable alternative employment.
- Have a trial period in alternative employment without losing their right to an SRP.
- A reasonable amount of time off to look for another job or to arrange training. This applies where the employee has been employed for at least two years. The employer does not have to pay more than two-fifths of a week's pay, no matter how much time off they give the employee.
- Not be unfairly selected for redundancy - see unfair dismissal.
Offers of alternative work
Even if you have selected an employee for redundancy, you could still avoid dismissals by offering them alternative work.
For an offer to be valid:
- the job must actually be offered to the employee and the employee shouldn't have to apply
- the offer should be unconditional and in writing
- the offer must be made before the employee's current contract ends
- the offer should show how the new job differs from the old
- the new job must either start straight after the end of the old job or within four weeks
Employees who accept an offer of alternative work are allowed a four-week trial period to see if the work is suitable. The four-week trial period can be extended by agreement for training purposes only.
An agreement for an extended trial period must be in writing and be made before the employee starts work under the new contract. It must state the date on which the period of retraining will end and specify the terms and conditions of employment that will apply after the end of the retraining period.
They may still claim a statutory redundancy payment (SRP) if you both agree that the work is not suitable. If you think the job is suitable but the employee unreasonably refuses to take it, they may lose any entitlement to an SRP.
Alternatives to redundancy (PDF, 33K).
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Help for redundant employees
Practical advice and support for employees facing redundancy.
Try to find ways of helping employees come to terms with their situation.
How employers can help redundant employees
You could:
- consider re-employment to other roles within the business
- advise them to contact their local Jobs & Benefits office - your local Jobs and Benefits Office can provide advice if any employees being made redundant are under 18
- contact other local employers who may have vacancies
- offer advice on searching for suitable vacancies in the press and on the internet
- offer guidance on CVs, job application forms and interview techniques - see applying for jobs
- make them aware of the assistance available from the Careers Service
- provide clear information on the amount of redundancy pay and how it affects pension payments and state benefits
- point out the need for the employee to discuss the financial implications of redundancy with their family as early as possible
- consider other support, such as financial advice, or counselling support
Additional help with redundancy
Redundancy Payments Service
If you require further information or advice with an ongoing redundancy claim, you can call the Department for the Economy's Redundancy Payments Service on Tel 028 9025 7562 or email: rpsquery@economy-ni.gov.uk.
For general advice on redundancies, you can get help from the Labour Relations Agency (LRA) Helpline on Tel 03300 555 300.
Redundancy Service
The Department for Communities (DfC) offers a Redundancy Service to help employers and employees through the process of redundancy. A redundancy clinic webinar is also available to help employers and employees affected by redundancy.
For further help you can also email: dfcemployerservices@communities-ni.gov.uk.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Potential problems following redundancy
Avoid claims of unfair dismissal and help with redundancy payments.
An eligible employee can claim unfair dismissal if they feel employers:
- have unfairly selected them for redundancy or incorrectly applied the selection criteria
- failed to offer suitable alternative work where it was available
- didn't follow the proper consultation process
Employees may also be able to claim a protective award if employers fail to properly consult with employee representatives, ie trade union or elected employee representatives in collective redundancy situations. See rights of redundant employees.
Unfair redundancy selection
An employee will have been automatically unfairly dismissed if you select them for redundancy for certain reasons eg involving discrimination or whistleblowing. If you select the employee for redundancy for any of these reasons, they will be able to make an unfair dismissal claim regardless of how long they have been in your employment.
Failure to properly consult
If you fail to properly carry out collective redundancy consultation, a complaint may be made to an Industrial Tribunal by:
- a trade union or elected employee representatives
- individual employees who have been dismissed as redundant where there is no recognised trade union and the employees have chosen not to elect employee representatives
The tribunal may award up to 90 days' pay to each affected employee.
See the redundancy consultation process.
The Department for the Economy (DfE) may also prosecute you for failure to notify the proposed redundancies in advance.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Further information
If you require further information or advice with an ongoing redundancy claim, you can call DfE's Redundancy Payments Service on Tel 028 9025 7562 or email rpsquery@economy-ni.gov.uk.
For general information on redundancies, you can contact the Labour Relations Agency (LRA) Helpline on Tel 03300 555 300.
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Redundancy selection: compulsory
In this guide:
- Redundancy: the options
- What is redundancy?
- Avoiding redundancies
- Redundancy and lay-offs
- Redundancy and short-time working
- Redundancy selection: non compulsory
- Redundancy selection: compulsory
- The redundancy consultation process
- Rights of redundant employees
- Help for redundant employees
- Potential problems following redundancy
What is redundancy?
Explanation of redundancy and the reasons for dismissing staff on the grounds of redundancy.
Redundancy is when you dismiss an employee because you no longer:
- carry out the business for which they are employed
- carry out the business in the place where they are employed
- require them to carry out work of a particular kind
- require them to carry out work of a particular kind in the place where they are employed
For a redundancy to be genuine, you must demonstrate that the employee's job will no longer exist.
In this situation, eligible employees would be entitled to receive a statutory redundancy payment (SRP) - read more on rights of redundant employees.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Avoiding redundancies
Alternatives to compulsory redundancy.
You should take reasonable steps to avoid compulsory redundancies by considering alternatives, such as:
- seeking applicants for voluntary redundancy
- seeking applications from existing staff to work flexibly
- laying off self-employed contractors, freelancers, etc
- not using casual labour
- recruitment restrictions
- reducing or banning overtime
- filling vacancies elsewhere in the business with existing employees
- short-time working or temporary lay-offs - see lay-off and short-time working (PDF, 33K)
- agreed variation to working hours, on a temporary or permanent basis
- allowing unpaid career breaks and sabbaticals
Improving business performance
Before considering redundancies you should look at your business by assessing current performance and seeing whether there are other things you can do to improve its output and performance.
Cut costs
Are there areas of your business where you can save money? See:
Increase sales
Can your business do more to sell more products or services? See:
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy and lay-offs
Contractual and statutory issues for laying off employees, including statutory guarantee and redundancy payments.
You can lay-off an employee when you temporarily cannot give them paid work.
You must expressly agree it with them. This could be set out in:
- their contract of employment
- a national agreement for the industry
- a collective agreement between you and a recognised trade union
National and collective agreements can only be enforced if they are incorporated into the employee's contract of employment.
You may also be able to lay-off an employee:
- Where you have clear evidence that shows that laying off employees has been a widely accepted practice in your organisation over a long period of time.
- If you agree with the employee to change their employment contract to allow them to be laid off. This change will not necessarily give you the power to lay off the employee without pay and without their consent in the future. See how to change an employee's terms of employment.
Where there is no formal agreement in place and the employee refuses to agree to be laid off, you may have to consider other options which could include terminating the employee's original contract and offering them a new, revised one.
Terminating the contract would be just one of the options that the employer should consider.
This involves dismissing the employee and could lead to a claim of unfair dismissal.
Wrongful lay-offs
You will be in breach of contract if you lay off an employee without pay if there is no contractual agreement or the employee has not agreed to it.
The employee may:
- choose to accept the breach of contract and treat the contract as continuing, while claiming a guarantee payment
- sue for damages for breach of contract in a civil court or, in certain circumstances, at an industrial tribunal
- bring a claim of unlawful deduction of wages before an industrial tribunal
- claim that your action amounted to a dismissal which could lead to a claim of unfair dismissal and/or for a statutory redundancy payment (SRP)
Statutory guarantee payments (SGP) and lay-offs
Eligible employees are entitled to a statutory guarantee payment if you don't provide them with a full day's work during the time they would normally be required to work. The maximum payment is five days in any three months.
For more information, see guarantee pay: employee entitlement, calculation and exemptions.
Statutory redundancy payments (SRP) and lay-offs
Employees can claim a statutory redundancy payment if the lay-off runs for:
- four consecutive weeks or longer
- any six weeks (with not more than three of the weeks being consecutive, eg the six weeks cannot be made up of a four-week and a two-week period) in a 13-week period
The employee must give you written notice in advance that they intend to make a claim for an SRP. The claim may be contested by the employer if normal working is likely to be resumed within four weeks and there is a reasonable prospect of work for not less than 13 weeks, during which the employee would not be laid off.
There is a strict timetable of requirements, one of which is the resignation of the employee, whereby the employee may ultimately complain to an Industrial Tribunal if they consider that they are entitled to a redundancy payment and it remains unpaid.
See temporary lay-off and short-time working.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy and short-time working
Contract and statutory issues relating to short-time working, including statutory guarantee and redundancy payments.
Short-time working is where there is a reduction in the work provided for an employee in a week to the extent that their pay for that week is less than half a week's pay.
You can only put an employee on short-time working where you have expressly agreed it with them. Such an agreement may be set out in:
- their contract of employment
- a national agreement for the industry
- a collective agreement between you and a recognised trade union
National and collective agreements can only be enforced if they are incorporated into the employee's employment contract.
You may also be able to put an employee on short-time working:
- Where you have clear evidence that shows that short-time working has been a widely accepted practice in your organisation over a long period of time.
- If you agree with the employee to change their employment contract to allow them to be put on short-time working. This change will not necessarily give you the power to put the employee on short-time work without their consent in the future. Read more on how to change an employee's terms of employment.
Where there is no contractual agreement already in place and the employee refuses to agree to short-time working, you may have to consider other options which would include terminating the employee's original contract and offering them a new, revised one.
Terminating the contract would only be one of the options that the employer should consider.
However, this involves dismissing the employee and could lead to a claim of unfair dismissal.
See temporary lay-offs and short-time working.
Wrongful short-time working
You will be in breach of contract if you put an employee on short-time work without a contractual agreement or if the employee has not agreed to it.
As a result, the employee may:
- choose to accept the breach of contract and treat the contract as continuing while claiming a guarantee payment
- sue for damages for breach of contract in a civil court or, in certain circumstances, at an industrial tribunal
- bring a claim of unlawful deduction of wages before an industrial tribunal
- claim that your action amounted to a dismissal which could lead to a claim of unfair dismissal and/or for a statutory redundancy payment (SRP)
Statutory guarantee payments (SGP) and short-time working
Eligible employees are entitled to statutory guarantee payment if you don't provide them with work on a day which they would normally be required to work. The maximum payment is five days in any three months.
See guarantee pay: employee entitlement.
Statutory redundancy payments (SRP) and short-time working
Employees can claim a statutory redundancy payment if the short-time working runs for:
- four consecutive weeks or longer, or
- any six weeks (with not more than three of the weeks being consecutive) in a 13-week period
Under the short-time working provisions of the legislation, employees who are put on short-time working and receive less than half a week's pay for four consecutive weeks, or any six weeks (no more than three of the weeks being consecutive eg the six weeks cannot be made up of a four week and a two week period) in a thirteen week period, may also claim a redundancy payment from their employer. The claim must be in writing and may be contested by the employer if normal working is likely to be resumed within four weeks and there is a reasonable prospect of work for not less than 13 weeks, during which the employee would not be put on short-time.
There is a strict timetable of requirements, one of which is the resignation of the employee, whereby the employee may ultimately complain to an Industrial Tribunal if they consider that they are entitled to a redundancy payment and it remains unpaid.
The employee must give you written notice in advance that they intend to make a claim for an SRP.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy selection: non compulsory
Pros and cons of voluntary redundancy and early retirement options.
Non-compulsory redundancy covers voluntary redundancy.
You could ask employees if they would like to volunteer for redundancy and then select those to be made redundant.
Voluntary redundancy advantages
- It is less demoralising and disruptive than compulsory redundancy.
- It helps identify employees who are willing to accept redundancy.
Voluntary redundancy disadvantages
- It could work out to be more expensive as you may need to offer enhanced redundancy payments to attract people to leave.
- Management reserves the right to turn down offers from those volunteering to be made redundant.
- There is also the risk that employees not granted their voluntary redundancy request may react negatively and you could also end up with an imbalance of skills and experience.
See redundancy letters, forms, and templates.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Employment document toolkit
The LRA also has a free employment document toolkit. Once employers are registered they can unlock free employment guides to them build documents, policies, and procedures for their own organisation. Find out about the LRA's employment document toolkit.
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Redundancy selection: compulsory
How employers can fairly select employees for compulsory redundancy.
If you decide to make compulsory redundancies you will need to:
- create an objective and non-discriminatory redundancy selection criteria
- identify the pool of employees from which all or some employees will be made redundant
Redundancy selection criteria
The criteria that can be used to select employees for redundancy can include:
- skills, qualifications, and aptitude
- standard of work performance
- attendance/disciplinary record
- experience
Criteria used should be verifiable, ie you should have supporting, objective evidence of it. It should be precisely defined, non-discriminatory, and applied consistently, to avoid the possibility of unlawful discrimination.
Download redundancy procedure (PDF, 319K) and sample redundancy selection matrix template (DOC, 17K).
Automatically unfair selection criteria
Some criteria will make any subsequent redundancy dismissal automatically unfair.
You should not select an employee for redundancy because of issues related to:
- trade union membership or non-membership
- lawful industrial action lasting up to 12 weeks
- being an employee representative
- actions taken on specified health and safety grounds
- pregnancy, maternity, paternity, adoption, and parental leave
- part-time or fixed-term contract status
For a complete list, see unfair dismissal.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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The redundancy consultation process
Redundancy consultation and other legal obligations during the redundancy process.
If you fail to consult employees in a redundancy situation, any redundancies made will almost certainly be unfair.
Collective redundancy notification
A collective redundancy is when you plan to make 20 or more employees redundant at one establishment within a 90-day period.
Steps you must take:
Advance notification of redundancies
Fill in advance notification of redundancies form HR1. You must provide advance notification of redundancies to the Northern Ireland Statistics and Research Agency by completing the online form. This information is collated and passed onto the Department for the Economy (DfE) and Department for Communities (DfC) for information.
Employers must send a copy of form HR1 to the representatives of the employees being consulted on redundancy.
Consult with workplace representatives
These may be either trade union representatives and/or elected employee representatives for those employees not represented by a union. If your employees choose not to elect employee representatives, you must give the relevant information directly to each individual.
Collective redundancy consultation
Consultation must start when you are developing redundancy proposals and at least:
- 30 days before the first redundancy where there are 20 to 99 proposed redundancies
- 90 days before the first redundancy where there are 100 or more proposed redundancies
An employer who has already begun consultations about one group of proposed redundancy dismissals and later finds it necessary to make a further group redundant does not have to add the numbers of employees together to calculate the minimum period for either group.
It is not necessary that consultation should last for all of that time. Further, where consultation has not been completed by the end of the 30 or 90-day period, employers should continue the consultation beyond the 30 or 90-day period.
In other words, the consultation has either resulted in an agreement with employee representatives or has otherwise reached its conclusion. If consultation has been completed within the 30 or 90-day period, the employer may issue the notices of dismissal at that point. As referred to above, employers should consult beyond the 30 or 90-day minimum where the consultations are not yet complete but in some cases, it could be longer where the combination of the consultation and the notice exceeds the period. This timetable can be shortened when an employee decides to leave early or take voluntary redundancy.
The obligations may apply even when an employer intends to offer alternative employment on different terms and conditions to some or all of the employees, with the result that the number actually dismissed is less than twenty or in fact where no dismissals occur; this will be the case if employees are to be re-deployed on such radically different terms and conditions that accepting the new posts amounts to dismissal and re-engagement.
The obligations apply to compulsory redundancies, but in some circumstances may also apply to 'voluntary' redundancies if an employee has no real choice whether to stay or to leave.
If you fail to carry out collective redundancy consultation, affected employees may claim a protective award from an Industrial Tribunal - see potential problems following redundancy.
It is good practice to consult employee or trade union representatives even if fewer than 20 redundancies are planned.
In addition, where there are no representatives present or when there are no representatives elected to conduct consultation, it is good practice to meet with all individuals who are at risk of redundancy, regardless of whether it affects more or less than 20 employees.
DfE must receive the advanced notification of redundancies on form HR1 at least:
- 30 days before the first redundancy where there are 20 to 99 proposed redundancies and before the individuals have received personal notice of termination
- 90 days before the first redundancy where there are 100 or more proposed redundancies and before the individuals have received personal notice of termination
Late notification, or failure to notify, is an offence and you may be liable to a fine of up to £5,000.
Redundancy: information and consultation (I&C) agreements
If you have an I&C agreement in place, you have a duty to inform and consult employees or their representatives on changes to the workforce. This means that you may have to inform and consult on any proposed redundancies.
You do not have to inform and consult at the same time under both the redundancy and the I&C legislation - you can choose instead to 'opt out' of your I&C agreement and consult under the redundancy legislation only.
What information must you provide?
At the start of the consultation, you must provide written details of:
- the reasons for redundancies
- the numbers and categories of employees involved
- the total numbers of employees in these categories
- how you plan to select employees for redundancy
- how you will carry out redundancies
- how you will work out redundancy payments
- agency workers: the number of agency workers, where they are working in the business, and the type of work they are contracted to undertake
Consultation does not have to end in agreement, but it must be properly carried out with a view to reaching an agreement, including ways of avoiding redundancies or reducing their effect.
Individual redundancy consultation
You should consult employees individually regardless of the number you plan to make redundant. While there are no fixed timescales within which this consultation must take place it should be of a sufficient timescale to be meaningful in the individual circumstances.
If you fail to do so, any subsequent dismissals may be unfair - see unfair dismissal.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Rights of redundant employees
The employee's right to statutory redundancy payments, other redundancy-related rights, and how employers can calculate payments.
Redundant employees have a number of rights and may be entitled to receive a statutory redundancy payment (SRP).
The right to receive an SRP
To receive an SRP, an individual must:
- be an employee working under a contract of employment
- have at least two years' continuous service - see continuous employment and employee rights
- have been dismissed, laid off, or put on short-term work (and have a qualifying period of lay-off)
Temporary lay-off and short-time working - Labour Relations Agency (LRA) guidance.
A redundant employee also has the right to receive a written statement setting out the amount of any redundancy payment and how you worked it out.
You must make the payment when or soon after you dismiss the employee.
How is an SRP calculated?
An SRP is based on an employee's age and length of employment and is counted back from the date of dismissal. Employees receive:
- 1.5 weeks' pay for each year of employment after their 41st birthday
- one week's pay for each year of employment after their 22nd birthday
- half a week's pay for each year of employment up to their 22nd birthday
Their length of service is capped at 20 years. Weekly pay is subject to the statutory limit which is £729 (since 6 April 2024). The maximum SRP payable is £21,870 (since 6 April 2024). These figures are normally reviewed each financial year.
Calculate the statutory redundancy pay due to your employee.
Taxation of SRPs
SRP is not taxable, as it's not more than £30,000. Any redundancy payment you make in addition to SRP is subject to tax and National Insurance (NI).
Other termination payments made to the employee at the same time - like payment in lieu of holiday - must have tax and NI deducted.
Failure to make an SRP
If an employee disagrees with the amount, or you fail to pay SRP, the employee has six months from the date their employment ended to make a claim for payment to an Industrial Tribunal.
All other complaints in relation to payments received on termination of employment due to redundancy for eg notice pay or holiday pay must be made to an Industrial Tribunal within three months from the date the employment ended.
If they fail to make the claim for redundancy payment in time, a tribunal still has the power for a further six months to decide whether or not the employee should receive an SRP.
Other redundancy rights
Employees under a notice of redundancy also have the right to:
- Be offered suitable alternative employment.
- Have a trial period in alternative employment without losing their right to an SRP.
- A reasonable amount of time off to look for another job or to arrange training. This applies where the employee has been employed for at least two years. The employer does not have to pay more than two-fifths of a week's pay, no matter how much time off they give the employee.
- Not be unfairly selected for redundancy - see unfair dismissal.
Offers of alternative work
Even if you have selected an employee for redundancy, you could still avoid dismissals by offering them alternative work.
For an offer to be valid:
- the job must actually be offered to the employee and the employee shouldn't have to apply
- the offer should be unconditional and in writing
- the offer must be made before the employee's current contract ends
- the offer should show how the new job differs from the old
- the new job must either start straight after the end of the old job or within four weeks
Employees who accept an offer of alternative work are allowed a four-week trial period to see if the work is suitable. The four-week trial period can be extended by agreement for training purposes only.
An agreement for an extended trial period must be in writing and be made before the employee starts work under the new contract. It must state the date on which the period of retraining will end and specify the terms and conditions of employment that will apply after the end of the retraining period.
They may still claim a statutory redundancy payment (SRP) if you both agree that the work is not suitable. If you think the job is suitable but the employee unreasonably refuses to take it, they may lose any entitlement to an SRP.
Alternatives to redundancy (PDF, 33K).
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Help for redundant employees
Practical advice and support for employees facing redundancy.
Try to find ways of helping employees come to terms with their situation.
How employers can help redundant employees
You could:
- consider re-employment to other roles within the business
- advise them to contact their local Jobs & Benefits office - your local Jobs and Benefits Office can provide advice if any employees being made redundant are under 18
- contact other local employers who may have vacancies
- offer advice on searching for suitable vacancies in the press and on the internet
- offer guidance on CVs, job application forms and interview techniques - see applying for jobs
- make them aware of the assistance available from the Careers Service
- provide clear information on the amount of redundancy pay and how it affects pension payments and state benefits
- point out the need for the employee to discuss the financial implications of redundancy with their family as early as possible
- consider other support, such as financial advice, or counselling support
Additional help with redundancy
Redundancy Payments Service
If you require further information or advice with an ongoing redundancy claim, you can call the Department for the Economy's Redundancy Payments Service on Tel 028 9025 7562 or email: rpsquery@economy-ni.gov.uk.
For general advice on redundancies, you can get help from the Labour Relations Agency (LRA) Helpline on Tel 03300 555 300.
Redundancy Service
The Department for Communities (DfC) offers a Redundancy Service to help employers and employees through the process of redundancy. A redundancy clinic webinar is also available to help employers and employees affected by redundancy.
For further help you can also email: dfcemployerservices@communities-ni.gov.uk.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Potential problems following redundancy
Avoid claims of unfair dismissal and help with redundancy payments.
An eligible employee can claim unfair dismissal if they feel employers:
- have unfairly selected them for redundancy or incorrectly applied the selection criteria
- failed to offer suitable alternative work where it was available
- didn't follow the proper consultation process
Employees may also be able to claim a protective award if employers fail to properly consult with employee representatives, ie trade union or elected employee representatives in collective redundancy situations. See rights of redundant employees.
Unfair redundancy selection
An employee will have been automatically unfairly dismissed if you select them for redundancy for certain reasons eg involving discrimination or whistleblowing. If you select the employee for redundancy for any of these reasons, they will be able to make an unfair dismissal claim regardless of how long they have been in your employment.
Failure to properly consult
If you fail to properly carry out collective redundancy consultation, a complaint may be made to an Industrial Tribunal by:
- a trade union or elected employee representatives
- individual employees who have been dismissed as redundant where there is no recognised trade union and the employees have chosen not to elect employee representatives
The tribunal may award up to 90 days' pay to each affected employee.
See the redundancy consultation process.
The Department for the Economy (DfE) may also prosecute you for failure to notify the proposed redundancies in advance.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Further information
If you require further information or advice with an ongoing redundancy claim, you can call DfE's Redundancy Payments Service on Tel 028 9025 7562 or email rpsquery@economy-ni.gov.uk.
For general information on redundancies, you can contact the Labour Relations Agency (LRA) Helpline on Tel 03300 555 300.
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Redundancy selection: non compulsory
In this guide:
- Redundancy: the options
- What is redundancy?
- Avoiding redundancies
- Redundancy and lay-offs
- Redundancy and short-time working
- Redundancy selection: non compulsory
- Redundancy selection: compulsory
- The redundancy consultation process
- Rights of redundant employees
- Help for redundant employees
- Potential problems following redundancy
What is redundancy?
Explanation of redundancy and the reasons for dismissing staff on the grounds of redundancy.
Redundancy is when you dismiss an employee because you no longer:
- carry out the business for which they are employed
- carry out the business in the place where they are employed
- require them to carry out work of a particular kind
- require them to carry out work of a particular kind in the place where they are employed
For a redundancy to be genuine, you must demonstrate that the employee's job will no longer exist.
In this situation, eligible employees would be entitled to receive a statutory redundancy payment (SRP) - read more on rights of redundant employees.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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/content/what-redundancy
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Avoiding redundancies
Alternatives to compulsory redundancy.
You should take reasonable steps to avoid compulsory redundancies by considering alternatives, such as:
- seeking applicants for voluntary redundancy
- seeking applications from existing staff to work flexibly
- laying off self-employed contractors, freelancers, etc
- not using casual labour
- recruitment restrictions
- reducing or banning overtime
- filling vacancies elsewhere in the business with existing employees
- short-time working or temporary lay-offs - see lay-off and short-time working (PDF, 33K)
- agreed variation to working hours, on a temporary or permanent basis
- allowing unpaid career breaks and sabbaticals
Improving business performance
Before considering redundancies you should look at your business by assessing current performance and seeing whether there are other things you can do to improve its output and performance.
Cut costs
Are there areas of your business where you can save money? See:
Increase sales
Can your business do more to sell more products or services? See:
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy and lay-offs
Contractual and statutory issues for laying off employees, including statutory guarantee and redundancy payments.
You can lay-off an employee when you temporarily cannot give them paid work.
You must expressly agree it with them. This could be set out in:
- their contract of employment
- a national agreement for the industry
- a collective agreement between you and a recognised trade union
National and collective agreements can only be enforced if they are incorporated into the employee's contract of employment.
You may also be able to lay-off an employee:
- Where you have clear evidence that shows that laying off employees has been a widely accepted practice in your organisation over a long period of time.
- If you agree with the employee to change their employment contract to allow them to be laid off. This change will not necessarily give you the power to lay off the employee without pay and without their consent in the future. See how to change an employee's terms of employment.
Where there is no formal agreement in place and the employee refuses to agree to be laid off, you may have to consider other options which could include terminating the employee's original contract and offering them a new, revised one.
Terminating the contract would be just one of the options that the employer should consider.
This involves dismissing the employee and could lead to a claim of unfair dismissal.
Wrongful lay-offs
You will be in breach of contract if you lay off an employee without pay if there is no contractual agreement or the employee has not agreed to it.
The employee may:
- choose to accept the breach of contract and treat the contract as continuing, while claiming a guarantee payment
- sue for damages for breach of contract in a civil court or, in certain circumstances, at an industrial tribunal
- bring a claim of unlawful deduction of wages before an industrial tribunal
- claim that your action amounted to a dismissal which could lead to a claim of unfair dismissal and/or for a statutory redundancy payment (SRP)
Statutory guarantee payments (SGP) and lay-offs
Eligible employees are entitled to a statutory guarantee payment if you don't provide them with a full day's work during the time they would normally be required to work. The maximum payment is five days in any three months.
For more information, see guarantee pay: employee entitlement, calculation and exemptions.
Statutory redundancy payments (SRP) and lay-offs
Employees can claim a statutory redundancy payment if the lay-off runs for:
- four consecutive weeks or longer
- any six weeks (with not more than three of the weeks being consecutive, eg the six weeks cannot be made up of a four-week and a two-week period) in a 13-week period
The employee must give you written notice in advance that they intend to make a claim for an SRP. The claim may be contested by the employer if normal working is likely to be resumed within four weeks and there is a reasonable prospect of work for not less than 13 weeks, during which the employee would not be laid off.
There is a strict timetable of requirements, one of which is the resignation of the employee, whereby the employee may ultimately complain to an Industrial Tribunal if they consider that they are entitled to a redundancy payment and it remains unpaid.
See temporary lay-off and short-time working.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy and short-time working
Contract and statutory issues relating to short-time working, including statutory guarantee and redundancy payments.
Short-time working is where there is a reduction in the work provided for an employee in a week to the extent that their pay for that week is less than half a week's pay.
You can only put an employee on short-time working where you have expressly agreed it with them. Such an agreement may be set out in:
- their contract of employment
- a national agreement for the industry
- a collective agreement between you and a recognised trade union
National and collective agreements can only be enforced if they are incorporated into the employee's employment contract.
You may also be able to put an employee on short-time working:
- Where you have clear evidence that shows that short-time working has been a widely accepted practice in your organisation over a long period of time.
- If you agree with the employee to change their employment contract to allow them to be put on short-time working. This change will not necessarily give you the power to put the employee on short-time work without their consent in the future. Read more on how to change an employee's terms of employment.
Where there is no contractual agreement already in place and the employee refuses to agree to short-time working, you may have to consider other options which would include terminating the employee's original contract and offering them a new, revised one.
Terminating the contract would only be one of the options that the employer should consider.
However, this involves dismissing the employee and could lead to a claim of unfair dismissal.
See temporary lay-offs and short-time working.
Wrongful short-time working
You will be in breach of contract if you put an employee on short-time work without a contractual agreement or if the employee has not agreed to it.
As a result, the employee may:
- choose to accept the breach of contract and treat the contract as continuing while claiming a guarantee payment
- sue for damages for breach of contract in a civil court or, in certain circumstances, at an industrial tribunal
- bring a claim of unlawful deduction of wages before an industrial tribunal
- claim that your action amounted to a dismissal which could lead to a claim of unfair dismissal and/or for a statutory redundancy payment (SRP)
Statutory guarantee payments (SGP) and short-time working
Eligible employees are entitled to statutory guarantee payment if you don't provide them with work on a day which they would normally be required to work. The maximum payment is five days in any three months.
See guarantee pay: employee entitlement.
Statutory redundancy payments (SRP) and short-time working
Employees can claim a statutory redundancy payment if the short-time working runs for:
- four consecutive weeks or longer, or
- any six weeks (with not more than three of the weeks being consecutive) in a 13-week period
Under the short-time working provisions of the legislation, employees who are put on short-time working and receive less than half a week's pay for four consecutive weeks, or any six weeks (no more than three of the weeks being consecutive eg the six weeks cannot be made up of a four week and a two week period) in a thirteen week period, may also claim a redundancy payment from their employer. The claim must be in writing and may be contested by the employer if normal working is likely to be resumed within four weeks and there is a reasonable prospect of work for not less than 13 weeks, during which the employee would not be put on short-time.
There is a strict timetable of requirements, one of which is the resignation of the employee, whereby the employee may ultimately complain to an Industrial Tribunal if they consider that they are entitled to a redundancy payment and it remains unpaid.
The employee must give you written notice in advance that they intend to make a claim for an SRP.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Redundancy selection: non compulsory
Pros and cons of voluntary redundancy and early retirement options.
Non-compulsory redundancy covers voluntary redundancy.
You could ask employees if they would like to volunteer for redundancy and then select those to be made redundant.
Voluntary redundancy advantages
- It is less demoralising and disruptive than compulsory redundancy.
- It helps identify employees who are willing to accept redundancy.
Voluntary redundancy disadvantages
- It could work out to be more expensive as you may need to offer enhanced redundancy payments to attract people to leave.
- Management reserves the right to turn down offers from those volunteering to be made redundant.
- There is also the risk that employees not granted their voluntary redundancy request may react negatively and you could also end up with an imbalance of skills and experience.
See redundancy letters, forms, and templates.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Employment document toolkit
The LRA also has a free employment document toolkit. Once employers are registered they can unlock free employment guides to them build documents, policies, and procedures for their own organisation. Find out about the LRA's employment document toolkit.
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Redundancy selection: compulsory
How employers can fairly select employees for compulsory redundancy.
If you decide to make compulsory redundancies you will need to:
- create an objective and non-discriminatory redundancy selection criteria
- identify the pool of employees from which all or some employees will be made redundant
Redundancy selection criteria
The criteria that can be used to select employees for redundancy can include:
- skills, qualifications, and aptitude
- standard of work performance
- attendance/disciplinary record
- experience
Criteria used should be verifiable, ie you should have supporting, objective evidence of it. It should be precisely defined, non-discriminatory, and applied consistently, to avoid the possibility of unlawful discrimination.
Download redundancy procedure (PDF, 319K) and sample redundancy selection matrix template (DOC, 17K).
Automatically unfair selection criteria
Some criteria will make any subsequent redundancy dismissal automatically unfair.
You should not select an employee for redundancy because of issues related to:
- trade union membership or non-membership
- lawful industrial action lasting up to 12 weeks
- being an employee representative
- actions taken on specified health and safety grounds
- pregnancy, maternity, paternity, adoption, and parental leave
- part-time or fixed-term contract status
For a complete list, see unfair dismissal.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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The redundancy consultation process
Redundancy consultation and other legal obligations during the redundancy process.
If you fail to consult employees in a redundancy situation, any redundancies made will almost certainly be unfair.
Collective redundancy notification
A collective redundancy is when you plan to make 20 or more employees redundant at one establishment within a 90-day period.
Steps you must take:
Advance notification of redundancies
Fill in advance notification of redundancies form HR1. You must provide advance notification of redundancies to the Northern Ireland Statistics and Research Agency by completing the online form. This information is collated and passed onto the Department for the Economy (DfE) and Department for Communities (DfC) for information.
Employers must send a copy of form HR1 to the representatives of the employees being consulted on redundancy.
Consult with workplace representatives
These may be either trade union representatives and/or elected employee representatives for those employees not represented by a union. If your employees choose not to elect employee representatives, you must give the relevant information directly to each individual.
Collective redundancy consultation
Consultation must start when you are developing redundancy proposals and at least:
- 30 days before the first redundancy where there are 20 to 99 proposed redundancies
- 90 days before the first redundancy where there are 100 or more proposed redundancies
An employer who has already begun consultations about one group of proposed redundancy dismissals and later finds it necessary to make a further group redundant does not have to add the numbers of employees together to calculate the minimum period for either group.
It is not necessary that consultation should last for all of that time. Further, where consultation has not been completed by the end of the 30 or 90-day period, employers should continue the consultation beyond the 30 or 90-day period.
In other words, the consultation has either resulted in an agreement with employee representatives or has otherwise reached its conclusion. If consultation has been completed within the 30 or 90-day period, the employer may issue the notices of dismissal at that point. As referred to above, employers should consult beyond the 30 or 90-day minimum where the consultations are not yet complete but in some cases, it could be longer where the combination of the consultation and the notice exceeds the period. This timetable can be shortened when an employee decides to leave early or take voluntary redundancy.
The obligations may apply even when an employer intends to offer alternative employment on different terms and conditions to some or all of the employees, with the result that the number actually dismissed is less than twenty or in fact where no dismissals occur; this will be the case if employees are to be re-deployed on such radically different terms and conditions that accepting the new posts amounts to dismissal and re-engagement.
The obligations apply to compulsory redundancies, but in some circumstances may also apply to 'voluntary' redundancies if an employee has no real choice whether to stay or to leave.
If you fail to carry out collective redundancy consultation, affected employees may claim a protective award from an Industrial Tribunal - see potential problems following redundancy.
It is good practice to consult employee or trade union representatives even if fewer than 20 redundancies are planned.
In addition, where there are no representatives present or when there are no representatives elected to conduct consultation, it is good practice to meet with all individuals who are at risk of redundancy, regardless of whether it affects more or less than 20 employees.
DfE must receive the advanced notification of redundancies on form HR1 at least:
- 30 days before the first redundancy where there are 20 to 99 proposed redundancies and before the individuals have received personal notice of termination
- 90 days before the first redundancy where there are 100 or more proposed redundancies and before the individuals have received personal notice of termination
Late notification, or failure to notify, is an offence and you may be liable to a fine of up to £5,000.
Redundancy: information and consultation (I&C) agreements
If you have an I&C agreement in place, you have a duty to inform and consult employees or their representatives on changes to the workforce. This means that you may have to inform and consult on any proposed redundancies.
You do not have to inform and consult at the same time under both the redundancy and the I&C legislation - you can choose instead to 'opt out' of your I&C agreement and consult under the redundancy legislation only.
What information must you provide?
At the start of the consultation, you must provide written details of:
- the reasons for redundancies
- the numbers and categories of employees involved
- the total numbers of employees in these categories
- how you plan to select employees for redundancy
- how you will carry out redundancies
- how you will work out redundancy payments
- agency workers: the number of agency workers, where they are working in the business, and the type of work they are contracted to undertake
Consultation does not have to end in agreement, but it must be properly carried out with a view to reaching an agreement, including ways of avoiding redundancies or reducing their effect.
Individual redundancy consultation
You should consult employees individually regardless of the number you plan to make redundant. While there are no fixed timescales within which this consultation must take place it should be of a sufficient timescale to be meaningful in the individual circumstances.
If you fail to do so, any subsequent dismissals may be unfair - see unfair dismissal.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Rights of redundant employees
The employee's right to statutory redundancy payments, other redundancy-related rights, and how employers can calculate payments.
Redundant employees have a number of rights and may be entitled to receive a statutory redundancy payment (SRP).
The right to receive an SRP
To receive an SRP, an individual must:
- be an employee working under a contract of employment
- have at least two years' continuous service - see continuous employment and employee rights
- have been dismissed, laid off, or put on short-term work (and have a qualifying period of lay-off)
Temporary lay-off and short-time working - Labour Relations Agency (LRA) guidance.
A redundant employee also has the right to receive a written statement setting out the amount of any redundancy payment and how you worked it out.
You must make the payment when or soon after you dismiss the employee.
How is an SRP calculated?
An SRP is based on an employee's age and length of employment and is counted back from the date of dismissal. Employees receive:
- 1.5 weeks' pay for each year of employment after their 41st birthday
- one week's pay for each year of employment after their 22nd birthday
- half a week's pay for each year of employment up to their 22nd birthday
Their length of service is capped at 20 years. Weekly pay is subject to the statutory limit which is £729 (since 6 April 2024). The maximum SRP payable is £21,870 (since 6 April 2024). These figures are normally reviewed each financial year.
Calculate the statutory redundancy pay due to your employee.
Taxation of SRPs
SRP is not taxable, as it's not more than £30,000. Any redundancy payment you make in addition to SRP is subject to tax and National Insurance (NI).
Other termination payments made to the employee at the same time - like payment in lieu of holiday - must have tax and NI deducted.
Failure to make an SRP
If an employee disagrees with the amount, or you fail to pay SRP, the employee has six months from the date their employment ended to make a claim for payment to an Industrial Tribunal.
All other complaints in relation to payments received on termination of employment due to redundancy for eg notice pay or holiday pay must be made to an Industrial Tribunal within three months from the date the employment ended.
If they fail to make the claim for redundancy payment in time, a tribunal still has the power for a further six months to decide whether or not the employee should receive an SRP.
Other redundancy rights
Employees under a notice of redundancy also have the right to:
- Be offered suitable alternative employment.
- Have a trial period in alternative employment without losing their right to an SRP.
- A reasonable amount of time off to look for another job or to arrange training. This applies where the employee has been employed for at least two years. The employer does not have to pay more than two-fifths of a week's pay, no matter how much time off they give the employee.
- Not be unfairly selected for redundancy - see unfair dismissal.
Offers of alternative work
Even if you have selected an employee for redundancy, you could still avoid dismissals by offering them alternative work.
For an offer to be valid:
- the job must actually be offered to the employee and the employee shouldn't have to apply
- the offer should be unconditional and in writing
- the offer must be made before the employee's current contract ends
- the offer should show how the new job differs from the old
- the new job must either start straight after the end of the old job or within four weeks
Employees who accept an offer of alternative work are allowed a four-week trial period to see if the work is suitable. The four-week trial period can be extended by agreement for training purposes only.
An agreement for an extended trial period must be in writing and be made before the employee starts work under the new contract. It must state the date on which the period of retraining will end and specify the terms and conditions of employment that will apply after the end of the retraining period.
They may still claim a statutory redundancy payment (SRP) if you both agree that the work is not suitable. If you think the job is suitable but the employee unreasonably refuses to take it, they may lose any entitlement to an SRP.
Alternatives to redundancy (PDF, 33K).
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Help for redundant employees
Practical advice and support for employees facing redundancy.
Try to find ways of helping employees come to terms with their situation.
How employers can help redundant employees
You could:
- consider re-employment to other roles within the business
- advise them to contact their local Jobs & Benefits office - your local Jobs and Benefits Office can provide advice if any employees being made redundant are under 18
- contact other local employers who may have vacancies
- offer advice on searching for suitable vacancies in the press and on the internet
- offer guidance on CVs, job application forms and interview techniques - see applying for jobs
- make them aware of the assistance available from the Careers Service
- provide clear information on the amount of redundancy pay and how it affects pension payments and state benefits
- point out the need for the employee to discuss the financial implications of redundancy with their family as early as possible
- consider other support, such as financial advice, or counselling support
Additional help with redundancy
Redundancy Payments Service
If you require further information or advice with an ongoing redundancy claim, you can call the Department for the Economy's Redundancy Payments Service on Tel 028 9025 7562 or email: rpsquery@economy-ni.gov.uk.
For general advice on redundancies, you can get help from the Labour Relations Agency (LRA) Helpline on Tel 03300 555 300.
Redundancy Service
The Department for Communities (DfC) offers a Redundancy Service to help employers and employees through the process of redundancy. A redundancy clinic webinar is also available to help employers and employees affected by redundancy.
For further help you can also email: dfcemployerservices@communities-ni.gov.uk.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
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Potential problems following redundancy
Avoid claims of unfair dismissal and help with redundancy payments.
An eligible employee can claim unfair dismissal if they feel employers:
- have unfairly selected them for redundancy or incorrectly applied the selection criteria
- failed to offer suitable alternative work where it was available
- didn't follow the proper consultation process
Employees may also be able to claim a protective award if employers fail to properly consult with employee representatives, ie trade union or elected employee representatives in collective redundancy situations. See rights of redundant employees.
Unfair redundancy selection
An employee will have been automatically unfairly dismissed if you select them for redundancy for certain reasons eg involving discrimination or whistleblowing. If you select the employee for redundancy for any of these reasons, they will be able to make an unfair dismissal claim regardless of how long they have been in your employment.
Failure to properly consult
If you fail to properly carry out collective redundancy consultation, a complaint may be made to an Industrial Tribunal by:
- a trade union or elected employee representatives
- individual employees who have been dismissed as redundant where there is no recognised trade union and the employees have chosen not to elect employee representatives
The tribunal may award up to 90 days' pay to each affected employee.
See the redundancy consultation process.
The Department for the Economy (DfE) may also prosecute you for failure to notify the proposed redundancies in advance.
Redundancy webinar
The Labour Relations Agency (LRA) redundancy webinar recording provides useful information on the topic of redundancy and how to ensure the redundancy process is managed fairly and in line with employment legislation.
Further information
If you require further information or advice with an ongoing redundancy claim, you can call DfE's Redundancy Payments Service on Tel 028 9025 7562 or email rpsquery@economy-ni.gov.uk.
For general information on redundancies, you can contact the Labour Relations Agency (LRA) Helpline on Tel 03300 555 300.
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