Planning for e-commerce

You can use e-commerce (online selling) systems such as your website to market and sell to customers. You can also use them  to provide after-sales support. E-commerce can be an important part of strengthening relationships. It can improve the efficiency of your dealings with suppliers and other partners.

This guide explains how to identify e-commerce opportunities. It covers user experience and trading partner relationships. This guide outlines how to run an e-commerce website. 

Watch the video below for a presentation on the various aspects of selling online.