Search results
Grow your business through franchising
Find out how to grow your business through a franchise operation, and use franchise agreements to prevent common problems.
Intellectual property business help and support
Overview and contact details for organisations that can help and advise you on intellectual property queries.
Intellectual property health check
Find out how you can use the IPO's free IP Health Check tool to help protect your intellectual property assets.
Use intellectual property to grow your business
Ways you can use intellectual property (such as brands, patents and designs) to support the growth of your business.
Waste chemicals and chemical containers
How to comply with waste legislation when dealing with waste chemicals and chemical containers in your business.
How to deal with chemical spills
How to manage your site to avoid the risk of chemical spills, and how to deal effectively with any spills that occur.
Glass recycling options
How to use recycled glass in your business or other industries and the quality standards for recycled glass materials.
Recycling organic material
Examples of recycling process for food and green waste and an overview of the relevant quality standards.
Tyre recycling options
Examples of uses for recycled tyres and an overview of the quality standards for recycled tyre materials.
Paper recycling options
The benefits of using recycled paper and an overview of the quality standards for recycled paper materials.
Wood recycling options
Examples of uses for recycled wood and an overview of the quality standards for recycled wood materials.
Plastic recycling options
How to use recycled plastic in different industries and an overview of quality standards for recycled plastic materials.
Dealing with effluent that can't go to foul sewers
How to deal with effluent that you can't discharge to public foul sewer by changing processes or pre-treating waste.
Recycling options for types of waste materials
How your business can recycle different types of waste materials and some of the standards for collecting and recycling.
Tourist accommodation cancellation, charges and refunds
How to deal with guest cancellations, cancellation charges and refunds if your offer tourist accommodation.
Claiming damages when a guest cancels an accommodation booking
What you should do if a guest cancels their accommodation booking, therefore breaching a contract with you, including how to claim damages.
What if I cancel a guest's accommodation booking?
If you cancel an accommodation booking you’ve already accepted you should find them alternative accommodation or be liable for damages.
When a guest refuses the accommodation they booked
What to do if a customer refuses to accept tourist accommodation they have booked with you.
Bulk chemical storage - tanks and drums
Precautions your business must take to avoid causing pollution when you are storing chemicals in large quantities.
Storage, handling and delivery of chemicals
How your business can avoid causing pollution incidents when storing, handling and taking delivery of chemicals.