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Plastic recycling options
How to use recycled plastic in different industries and an overview of quality standards for recycled plastic materials.
Dealing with effluent that can't go to foul sewers
How to deal with effluent that you can't discharge to public foul sewer by changing processes or pre-treating waste.
Recycling options for types of waste materials
How your business can recycle different types of waste materials and some of the standards for collecting and recycling.
Tourist accommodation cancellation, charges and refunds
How to deal with guest cancellations, cancellation charges and refunds if your offer tourist accommodation.
Claiming damages when a guest cancels an accommodation booking
What you should do if a guest cancels their accommodation booking, therefore breaching a contract with you, including how to claim damages.
What if I cancel a guest's accommodation booking?
If you cancel an accommodation booking you’ve already accepted you should find them alternative accommodation or be liable for damages.
When a guest refuses the accommodation they booked
What to do if a customer refuses to accept tourist accommodation they have booked with you.
Bulk chemical storage - tanks and drums
Precautions your business must take to avoid causing pollution when you are storing chemicals in large quantities.
Storage, handling and delivery of chemicals
How your business can avoid causing pollution incidents when storing, handling and taking delivery of chemicals.
Secondary containment systems for bulk chemical stores
How to use secondary containment systems such as bunds to contain leaks and spills, and prevent pollution incidents.
Temperature-controlled chemical stores
How to store heat-sensitive chemicals to ensure they are safe, and good practice for maintaining fridges and freezers.
Chemical labelling and information
How to use a safety data sheet to understand how to handle, store and dispose of chemicals in your business.
REACH and storing chemicals
How the REACH Regulation may affect your business, and why you should keep records of chemicals that you use.
Storing chemicals
How you should store chemicals on your business premises and sites in order to prevent pollution and avoid prosecution.
Prepare to write a site waste management plan
Deciding who will write your site waste management plan, their role and who else should be involved.
What a site waste management plan should contain
What information needs to be included in your site waste management plan for your construction site.
Identify construction waste and consider how to manage it
How estimating the types and amounts of waste on your building site will help you plan how to manage it.
Review and learn from your site waste management plan
The importance of reviewing a site waste management plan regularly to ensure it is working effectively.
What is a site waste management plan?
The different types of site waste management plan and the types of construction project they are most appropriate for.
Paper manufacturing and water and sewer discharge
Preventing water pollution from paper and cardboard production, and authorisations needed for discharges to water.