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Use a systematic approach to cut costs, waste, water and energy in food and drink processing businesses.

How food and drink processors can cut costs and reduce environmental impact by using energy efficiently.

Understand the true cost of waste in your food and drink manufacturing business and how to reduce it.

How food and drink processors can cut costs and reduce environmental impact by using water efficiently.

The rules around selling alcohol in Northern Ireland, liquor licences, young people, permitted hours of sale including Christmas Day.

The times of day you can legally sell alcohol in Northern Ireland, including Christmas, and Sunday permitted hours.

Normal alcohol licensing hours apply over the Easter period in Northern Ireland.

The types of premises that may apply for a licence to sell alcohol in Northern Ireland, and the conditions that apply.

The rules for selling alcohol in Northern Ireland, including rules on conditions of sale, disorder, drinks promotion and children under 18.

Introduction to food labelling and packaging requirements for international traders.

Discover key performance metrics, essential tools, and target-setting strategies to help your business grow.

Understand how to use business performance reviews to set targets and develop a growth strategy for your business.

Getting the customer's attention and persuading them to meet you at a sales appointment by getting past the gatekeeper and handling objections

A step-by-step approach to the sales process from preparation and sales meetings through to closing a sale

The importance of leads and generating and qualifying sales prospects including mapping your territory and using databases

How to prepare for and get the best out of your sales meeting including knowing your customer and making a presentation

How you can choose the right strategy and platform for your mobile commerce

Which technologies allow mobile commerce such as mobile websites, apps, mobile advertising and SMS