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Exhibition legal issues
Ensure your stand is accessible and meets legal safety standards, and that you comply with rules on sale of goods.
International trade fairs
Advice on visiting or exhibiting at trade fairs overseas and finding the right fair for your business.
Tribunal claims: discrimination regarding trade union activities and services
Industrial tribunal claims due to discrimination relating to trade union activities and services.
Time-off rights for union officials and members
Rights to time off for union duties and activities and the circumstances under which this should be paid time off.
Current tribunal and arbitration compensation limits
Minimum and maximum amounts that may be ordered to be paid by a tribunal.
Increase your market share through new sales channels
Growing your business by selling products and services through different routes such as direct selling, agents and distributors.
Market and sell effectively to similar customers
Expand market share by targeting similar customers with market research, referrals, and strategies like direct mail, ads, and word-of-mouth.
Sell more to existing customers
How to increase your market share understanding why your existing customers buy from you and get opportunities to sell them more.
Win old customers back
How to get old customers to return by rebuilding relationships through offers and personalisation.
Child Maintenance enforcement and collection consultation
Have your say on proposed legislative changes to enforcement and collection powers within the Child Maintenance Service.
Ten questions to ask for a successful advertising campaign
Ten questions to ask to help ensure your advertising campaign is working effectively from understanding objectives to setting clear measures of success.
The social economy in Northern Ireland
An overview of social enterprises who make up an increasingly diverse and crucial sector of business in Northern Ireland
Outsourcing the delivery of your goods
The benefits of outsourcing order fulfilment and how to choose the right partner who is dedicated to representing your brand and provides good customer service.
Delivering digital products
The different approaches that can be taken to deliver digital products to your customers including email, autoresponders, download pages and software options.
Physical delivery of goods
The main considerations if your business needs to physically deliver goods ordered online to customers including distribution channels and tracking goods.
Automated order processing
The role of an effective automated internal order processing system in a successful fulfilment process as part of delivering your customers’ online.
Digital rights management
The role of digital rights management in the protection of intellectual property for digital goods supplied through online downloads such as software and music.
Fulfilling online orders
Fulfilling orders involves quick delivery for both digital downloads and physical products, with fulfilment services managing the entire process efficiently.
How to deliver online orders to meet customer expectations
Points to consider when setting up a fulfilment service that meets your customer's expectations including personalised orders and delivery status tracking.
Importing or moving fish to the UK
How to import or move fish for human consumption to the UK.