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Increase your market share
How to increase sales and profit from existing customers, break into new markets and increase your overall share.
Assess your customer base
Getting the right understanding of your customers and who they are to grow your market share.
Women in Business: upcoming events
Get involved with a range of networking, upskilling, and start-up events from Women in Business.
Dismissals relating to industrial action
How to ensure that you dismiss an employee fairly for reasons relating to industrial action.
Whistleblowing and dismissal
Protection from dismissal or detrimental treatment for workers who disclose a suspected relevant failure at work.
Entertainment and modelling agencies: charging fees to certain jobseekers
Subject to certain rules, you can charge fees to certain jobseekers for work-finding services in the acting, entertainment or modelling sectors.
Entertainment and modelling agencies: agreeing terms with jobseekers
Terms must be agreed with the jobseeker before you help them to find work.
Entertainment and modelling agencies: providing additional services to jobseekers
Providing additional services to jobseekers in the entertainment or modelling sectors.
Exceptions for up-front fees for fashion and photographic models
When supplying photographic and fashion models, you cannot charge any up-front fees for work-finding services.
Entertainment and modelling agencies: cooling-off periods
Cooling-off periods where you cannot charge a fee if you enter into a contract with a work-seeker in several of the entertainment sectors.
Entertainment and modelling agencies: accounts and records
As an entertainment or modelling agency you are required to maintain sufficient accounts and records to show transactions relating to client money.
Entertainment and modelling agencies: client accounts
When an employment agency receives money on behalf of a client the money must be paid into a client account.
Employment agencies and employment businesses: the basics
Definitions of what an employment agency and employment business are and organisations that are exempt under the legislation.
Employment agencies and employment businesses
Rules that apply when setting up employment agencies and businesses.
Rights of union learning representatives
The rights of union learning representatives, including arranging and undertaking training.
Blacklisting of trade union members
Description of the law that prohibits the blacklisting of trade unionists.
Entertainment and modelling agencies
Rules when running an employment agency for the entertainment and modelling industries.
Employment agencies and employment businesses: keeping work-seekers' records
Guidance on the types of records employment agencies and employment businesses need to keep in relation to work-seekers.
Employment agencies and businesses: keeping hiring company records
Records that must be kept by employment agencies or employment businesses in contact with companies hiring new staff.
General principles to running an employment agency or an employment business
Principles on running an employment agency or employment business in regards to people seeking work.