Search results
Business mistakes: hiring the wrong people
Making unwise staff hiring choices can seriously undermine the success of your start-up business.
Identify e-commerce opportunities
The main opportunities for introducing e-commerce within your business including direct sales, pre-sales and post-sales support.
Small Business Rate Relief
The Small Business Rate Relief (SBRR) provides different levels of rate relief for Northern Ireland business properties depending on their net annual value.
Running an e-commerce website
The activities you will have to undertake once your e-commerce site has been launched including maintenance, marketing and security.
User experience in e-commerce
How to make an e-commerce website easy to use for the customer, including the user interface, shopping cart and payment software.
Race equality event for the health & social care sector
Event to help health and social care employers develop and promote an ethnically diverse and inclusive workplace.
The induction process for new salespeople
How to create an induction process for new salespeople, including training tips, industry insights, and best practices for onboarding your sales team.
Manage your sales team
How to manage and motivate your sales team with clear strategies, roles, and data-driven performance tracking.
Setting sales targets
Set clear sales targets linked to incentives such as commissions and bonuses for your sales team, covering new sales, renewals, and converting lapsed customers.
Employees working from home
The key issues to consider if you decide that working from home is a possibility for your business.
When do I need to hire a salesperson?
Assess your recruitment needs and don’t employ sales staff until you’re sure you need to – consider your current opportunities and resources.
The right pay package for your salespeople
How to create the right pay package for salespeople, balancing basic pay, commission, and non-financial incentives to attract, motivate, and retain them.
Advice and support for young entrepreneurs
A list of support organisations, funding and advice available to young entrepreneurs
Staff health and wellbeing
Best practice guidance for employers to maximise the health and wellbeing of their workers.
Hiring the right sales people
Uncovering the sales skills you are looking for during a recruitment interview such as assertiveness, enthusiasm and self-motivation.
Recruiting new salespeople
Methods of recruiting sales staff including advertising, networking and using recruitment agencies.
Strategic planning for business growth
Understand the importance of a clear and effective strategic plan to enable the growth of your business
How do you develop a strategic plan?
List of elements to include in your strategic plan - from your vision statement to your key goals for implementation.
Steps in the strategic planning process
Overview of strategic planning and management, and the importance of involving different levels of staff in the process
Key elements of strategic planning
Understand the essential questions that you should consider as part of your strategic planning process