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Corporate social responsibility: local community
Understand the role of corporate social responsibility and community engagement in building your reputation and business relationships.
Corporate social responsibility: ethical trading
What is ethical trading and how to demonstrate to your customers your commitment to corporate social responsibility.
Business benefits of corporate social responsibility
Understand the benefits of CSR and corporate social investment, and why becoming a responsible business can help you boost your brand, performance and margins.
Advantages and disadvantages of growing your business
Consider all the advantages and disadvantages of business expansion before investing in growth.
What is corporate social responsibility?
Introduction to corporate social responsibility and examples of CSR activities such as ethical trading, environmental efforts and volunteering.
Forward foreign exchange contracts
When it's a good idea to agree to buy or sell a fixed amount of foreign currency on a set date.
Identify foreign exchange risks
Assessing the possible impact of exchange rate changes - and what you can do to minimise the risks.
Corporate social responsibility: environmental impact
Environmental corporate social responsibility focuses on 'green' issues such as energy and water use, waste management and climate change.
Business growth through diversification
Risks and rewards of diversification, the different strategies you can use, and how to diversify your business for growth.
Identify new business opportunities
How to spot new opportunities to increase sales, grow market share or take your business to new markets.
Exploit new business opportunities
Understand the importance of opportunity exploitation and find out how to explore and exploit business opportunities.
Importance of business growth
Understand why growth is good for business, common reasons for growth and how to identify growth opportunities.
Business growth strategies
Different types of business growth strategies, and how to use tools such as the Ansoff matrix to assess the benefits and risks of each option.
Use a SWOT analysis to find business (video)
Watch this short video tutorial to learn how to identify the strengths, opportunities, weaknesses and threats to your business.
Knowledge management and business growth
Introduction to knowledge management, its benefits to your business, and knowledge management best practices.
Win business from big clients: eight top tips
Practical tips to help you attract large customers, pitch to big clients and win their business.
Marketing your business' unique selling proposition
What is a unique selling proposition, how to create a USP for your business and communicate it to your customers.
Advantages and disadvantages of knowledge management
Understand the role of knowledge management processes in business, their benefits and common challenges to overcome.
Identify business knowledge sources
Understand where your business knowledge comes from and how to tap into it.
What is knowledge in business?
Discover the different types of business knowledge, their inherent value and their role in your business strategy.